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Salesforce Administration 201 Certification Exam - Practice 2
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Tomado de: http://www.proprofs.com/quiz-school/story.php?title=salesforce-administration-201-certification-exam
Terms in this set (140)
How many custom fields can you have per object in EE?
A. 500
B. 1000
C. 50,000
D. Unlimited
A.
What is the difference between a workflow rule and an Approval Process?
A. Approval Processes are manually submitted to be activated while workflow rules are automated.
B. Workflow Rules are manually submitted to be activated while Approval Process are automated.
C. Approval Processes are manually or automatically submitted to be activated while Workflow rules are manually submitted.
D. Workflow Rules are automatically submitted to be activated while Approval Processes are manually submitted.
A.
What key considerations are there around Junction Objects?
A. Both parents can have Roll-Up Summary Fields
B. Junction objects cannot have Child objects
C. Workflow and approvals are not available
D. Junction objects cannot be imported using the custom object Import Wizard
A, B, C, D
Which statement is true regarding Data Validation Rules?
(Check all that apply)
A. Validation rules can contain a formula or expression that evaluates the data in one or more fields and returns a value of "True" or "False."
B. Cannot be turned off by the user but it can be modified by the user.
C. Validation rules include an error message to display to the user when the rule returns a value of "True" due to an invalid value.
D. Cannot be turned off by the user but can be modified by the user.
A, C
Which limitations exist on approval steps?
(Check all that apply)
A. Each step can have up to 80 actions, 20 of each type: email alerts, field updates, tasks, and outbound messages.
B. Each step can have up to 120 actions, 30 of each type: email alerts, field updates, tasks, and outbound messages.
C. Each step can have up to 40 actions, 10 of each type: email alerts, field updates, tasks, and outbound messages.
D. Each step can have up to 4 actions, 1 of each type: email alerts, field updates, tasks, and outbound messages.
C.
Which of the follwing date objects affect customized forecasts?
(Check all that apply)
A. Opportunity Close Date
B. Product Date
C. Opportunity Creation Date
D. Schedule Date
A, B, D
If login hours is set for your profile to be between 8am and 5pm, what happens to a user at 5:01pm?
A. User gets logged out and your work is not saved
B. User gets logged out and your work is saved
C. User continues working, but their work will not be saved
D. User continues working and their work will be saved
A.
Sharing rules are used to restrict access.
A. True
B. False
B. False
Describe the function of an External ID
A. Facilitates the automated data load through an API
B. Facilitates the automated data load through a load wizard
C. Facilitates the automated data extract through both API and extract wizard
D. An external ID is a custom field that has the "External ID" attribute, meaning that it contains unique record identifiers from a system outside of Salesforce
D.
When you define a Data Validation Rule, you must also define ______.
A. a role
B. an error message
C. a profile
D. an email
B.
What is required when updating a record using the AppExchange Data Loader?
A. External ID
B. User ID
C. Record ID
D. Object ID
C.
How many Roll-Up Summary fields can be created per object?
A. 10
B. 12
C. 20
D. 24
A.
Partner User, System Admin, Solution User, Contract User, Marketing User, Standard User, Read-Only are all standard profiles.
A. True
B. False
A. True
Search settings can be configured for your organization.
A. True
B. False
A. True
The following are all options for calendar sharing and visibility:
Hide Details:
Others can see whether given times are available, but cannot see any other information about the nature of events in the calendar.
Hide Details and Add Events:
Others can see whether given times are available, but cannot see details of events. Other users can insert events in the calendar.
Show Details:
Others can see detailed information about events in the calendar.
Show Details and Add Events:
Others can see detailed information about events in the calendar and can insert events in the calendar.
Full Access:
Others can see detailed information about events in the calendar, insert events in the calendar, and edit existing events in the calendar.
A. True
B. False
A. True
When can inactive assignment rules be run on leads?
A. During Lead mass deletion
B. During Lead import
C. During Lead export
D. During Lead transfer
B.
Existing triggers that meet the workflow rule criteria trigger the rule.
A. True
B. False
B. False
If your Marketing team needed to add 10,000 existing leads to a campaign at one time, which method can be used?
(Check all that apply)
A. The maximum number of Leads/Contacts that can be added from the wizard at one time is 250 (250/list page).
B. The maximum number of Leads/Contacts that can be added from the wizard at one time is 500 (500/list page).
C. The maximium number of Leads/Contacts that can be added from a report at one time is 50,000.
D. None of the above
A, C
You create Custom Summary Formulas based on other Custom Summary Formulas.
A. True
B. False
B. False
Which statement(s) is/are true regarding profile?
(Check all that apply)
A. Defines a user's permission to view data.
B. Defines a user's permission to assign opportunities to other users.
C. Defines a user's permission to perform different functions- apps, tabs, fields, page layouts, record types, CRUD, field-level security, hours/ip restrictions, desktop clients, etc.
D. Defines a user's permission to assign leads to other users.
C.
Premier Support is free in EE.
A. True
B. False
B. False
Letterheads, Public Templates, HTML Templates can be defined in salesforce.
A. True
B. False
A. True
What are the opportunity defaults when converting a lead to an opportunity?
(Check all that apply)
A. Stage Defaults to first option in the picklist
B. Close date defaults to the last day in the quarter
C. The amount defaults to blank
D. The lead amount equals to the opportunity amount
A, B, C
Choose the places where Currency is specified
(Choose all that apply)
A. Company Profile
B. Any object which has a currency field on it
C. Forecasts Opportunity (Record)
D. User record (Personal Setup)
A, B, C, D
How many records can admins import using any of the import wizards?
A. 50
B. 500
C. 5000
D. 50000
D. 50000
Where do active currencies live?
(Check all that apply)
A. Company Profile
B. User record (Personal Setup)
C. Opportunity (Record)
D. Forecasts
A, B, C, D
SaaS is a software delivery model in which software and its associated data are hosted centrally (typically in the (Internet) cloud) and are typically accessed by users using a thin client, normally using a web browser over the Internet.
A. True
B. False
A. True
Custom Object Tab: Tab created for custom object. Custom object can have only one tab.
Web Tab: Tabs created for any URL ex: www.google.com
A. True
B. False
A. True
Which statement(s) is/are false regarding custom fiscal year setting?
(Check all that apply)
A. Once you enable custom fiscal years, you cannot disable it. However, you can define custom fiscal years that follow the same Gregorian calendar structure as Salesforce's standard fiscal years
B. Enabling or defining custom fiscal years does not impact forecasts, reports, and quotas.
C. Enabling or defining custom fiscal years impacts your forecasts, reports, and quotas.
D. Fiscal years will not be automatically created. The only fiscal years available are those that your organization defines
B.
Mobile access is not available in EE.
A. True
B. False
B. False
What is the maximium number of members that can be added to a campain using the wizard?
A. 150
B. 175
C. 200
D. 250
D. 250
How many custom/AppExchange apps can be installed in EE?
A. 1
B. 10
C. 20
D. 100
B. 10
What does the Role Hierarchy control?
A. Record roll-up
B. Access to records
C. Reporting
D. Forecasts
A, B, C, D
What standard fields are created with every custom object?
A. Created By, Currency, Division, Last Modified By, Name, Owner
B. Object ID, Created By, Currency, Division, Last Modified By, Name, Owner
C. Users can define the standard fields to be created in a custom obects.
D. None of the above
A.
A clear benefit of using an Import Wizard instead of the Data Loader is the ability to prevent data duplication.
A. True
B. False
A. True
Customer Portal free in Unlimited Edition.
A. True
B. False
B. False
What are the differences among the three report types?
A. Tabular reports can be used dashboards
B. Custom summary and matrix reports must be used to create dashboard components
C. Tabular reports are simple lists of records
D. Tabular reports do not allow you to group results
B, C, D
Which objects are related to Assets?
A. Opportunity
B. Cases
C. Accounts
D. Contacts
B, D
How does the Import Wizard perform matching when updating records?
A. Email
B. Name
C. User ID
D. Salesforce ID
A, B, D
Suppose a record is created on July 1st that meets time-dependent workflow criteria. It has a Close Date set to July 30th and the time-dependent action is scheduled for July 23rd. What happens if the record is modified before the 23rd and the modified record no longer matches the rule criteria?
A. The time-dependent workflow will executed.
B. Salesforce does not remove the time-dependent actions queued for that record.
C. Salesforce removes the time-dependent actions queued for that record.
D. None of the above
C.
Can siblings see each other's records in a Private OWD security model (assume no sharing rules)?
A. Yes this is normal functionality.
B. Yes. In a private model, lateral sharing needs to be established with sharing rules.
C. No. In a private model, lateral sharing needs to be established with sharing rules.
D. Yes but only when the user's role is setup accordingly.
C.
What is the maximum number of Suggested Solutions that can be displayed?
A. 1
B. 4
C. 8
D. 10
D. 10
In Case Teams is where one would go to get information on the Sales team.
A. True
B. False
B. False
Premier Support is not free in PE.
A. True
B. False
A. True
Personal Tags cannot be shared.
A. True
B. False
A. True
Describe the types of relationships that can exist between objects.
A. Salesforce ID to External ID, master-detail, many-to-many, lookup, hierarchical
B. Salesforce ID to Salesforce foreign ID, master-detail, one-to-many, lookup, hierarchical
C. master-detail, many-to-many, lookup, hierarchical
D. multiple select, master-detail, many-to-many, lookup, hierarchical
C.
What key (non-obvious) features are FREE in PE?
(Check all that apply)
A. Customizable Forecasting
B. Customizable Forecasting
C. Additional 10 MB file storage
D. Data Validation
A, B, D
Login hrs, IP restriction, FLS, CRUD(Std & Custom) object, Access to Visual Forcue and Apex classes are controlled a Profile.
A. True
B. False
A. True
Describe the differences between immediate and time-dependent Workflow actions
A. A time-dependent workflow can be triggered (x)hours AFTER a specific value in either a date field or in a time/date field. Time-dependent workflows are always processed in a queue.
B. There is no difference between immediate and time-dependent workflow actions. Users can choose at their discretion.
C. A time-dependent workflow can be triggered (x)hours or days BEFORE or AFTER a specific value in either a date field or in a time/date field. Time-dependent workflows are always processed in a queue.
D. None of the above
C.
Frames, list view, detail view, mini view, sidebar, related objects, mini page layouts, console layout are all components of the Console tab.
A. True
B. False
A. True
How many Custom Summary Formulas can you have per report?
A. 1
B. 3
C. 5
D. 10
C. 5
How many custom fields can you have per object in UE?
A. 200
B. 500
C. 1000
D. Unlimited
B. 500
Identify specific areas of the Salesforce Home Tab
(Check all that apply)
A. Dashboard
B. Events
C. Activities
D. Tasks
A, B, D
Custom objects records store information that is unique and important to you and your organization. For example, your organization may use a custom object called "Quotes" to store data for your company's sales quotes. However, you cannot use custom objects for custom applications, such as tracking software enhancements in a development life-cycle.
A. True
B. False
B. False
Select the information included in the Company Profile.
(Check all that apply)
A. Login IP Ranges
B. Fiscal Year
C. Business Hours and Holidays
D. My Domain
B, C, D
You can rename/relabel all Salesforce tab.
A. True
B. False
B. False
What objects may be imported or updated using the Import Wizard?
A. Accounts, Contacts, Leads, Custom Objects or Solutions
B. All objects except Custom Objects
C. Accounts, Contacts, Leads, Custom Objects
D. All objects except Custom Objects and Solutions
A. Accounts, Contacts, Leads, Custom Objects or Solutions
Which elements are within a Page Layout?
(Check all that apply)
A. System Info
B. Related Lists
C. User roles
D. User hierarchy
A, B
How many custom objects can you have in UE?
A. 2000
B. 2500
C. 5000
D. 10000
A. 2000
How many custom tabs can you have in PE?
A. 25
B. 10
C. 5
D. 1
B. 10
When can or can't inactive currencies be used?
(Check all that apply)
A. Accounts or Contacts can be imported with inactive currencies.
B. Accounts or Contacts can be imported with active and inactive currencies.
C. Leads can only be imported with active currencies.
D. Leads can be imported with active and inactive currencies.
A, C
How long are deleted items kept in the Recycle Bin?
A. 7 days
B. 14 days
C. 21 days
D. 30 days
D.
When a user submits a case through the Web-to-Case function, the user ID is associated with a contact?
A. True
B. False
B. False
What properties are inherited in the console view (choose 3)?
A. Related Objects
B. Field Level Security
C. Related Lists
D. Record Types
B, C, D
What objects in Org Wide Defaults allow you to do a public read/write/transfer?
A. Accounts
B. Opportunities
C. Leads
D. Cases
C, D
Which statement(s) is/are false regarding campaign?
(Check all that apply)
A. A campaign is an outbound marketing project that you want to plan, manage, and track within Salesforce.
B. A campaign is an inbound and outbound marketing project that you want to plan, manage, and track within Salesforce.
C. It can be a direct mail program, seminar, print advertisement, email, or other type of marketing initiative.
D. You can organize campaigns into hierarchies for easy analysis of related marketing tactics.
A, C, D
Jump Start Wizard only allows for a single approver
A. True
B. False
A. True
The Campaign ROI Analysis Report uses what calculation to determine the ROI percentage for a campaign?
A. A custom field on the Opportunity object with formula
B. This is a manual calculation and entered in a custom field.
C. This functionality is not available.
D. Amount of Won Opportunities minus Actual Cost / Actual Cost
D.
List and describe the different Salesforce applications
(Check all that apply)
A. Sales
B. Integrator
C. Partner Portal
D. Ideas
A, C, D
Why might Teams be utilized?
(Check all that apply)
A. For sharing but not reporting
B. For sharing
C. For reporting but not sharing
D. For reporting
B, D
Language/Locale/Time Zone, Licenses, Primary Contact and Address information, Manage Currency (Multi-Currency, Dated Exchange Rate) and Login IP Ranges can be updated in the Company Profile.
A. True
B. False
B. False
Baseline level access can be defined under the organization wide defaults.
A. True
B. False
A. True
Describe the ways you can add Leads to a Campaign.
(Check all that apply)
A. Integrated Segmentation Wizard and Mass Updater - w/I Salesforce TBL to TBL
B. Through Integrated Campaign
C. Import via Excel CSV file
D. Manually
E. List builder - TBL to TBL
A, C, D, E
Formula fields are recalculated only once, when you first view the record.
A. True
B. False
B. False
What objects have application Import Wizards?
A. All objects except Custom Objects
B. Accounts, Contacts, Leads, Solutions
C. Accounts, Contacts, Leads, Custom Objects or Solutions
D. All objects except Custom Objects and Solutions
C.
Identify areas where Inline Editing is not currently possible.
A. workflow status
B. opportunity status
C. activity status
D. lead status
B, D
Custom report types allow you to define report criteria from which users can run and create custom reports. With custom report types, you can enable users to create reports from predefined standard and custom objects, object relationships, and standard and custom fields that you specify.
A. True
B. False
A. True
What is the daily Web-To-Case limit?
A. 500
B. 1000
C. 1500
D. 2000
A. 500
What key features COST EXTRA in PE?
A. Login Hours and Login IP Ranges
B. Offline tool and Mobile tool
C. Revenue Scheduling and Asset Management
D. Salesforce Content
B, C, D
Full set of PRM (Partner Relationship Management) features included in a base Enterprise and Unlimited Edition.
A. True
B. False
B. False
Who can import data for all users?
A. Only Administrators
B. Only users with a special role
C. Administrators or any user with Modify All Data permissions in their profile
D. Any user with Modify All Data permissions in their profile
C.
What is a Dashboard comprised of?
A. Charts
B. Graphs
C. Gauges
D. Tables
E. Metrics
A, C, D, E
Which of the following does Salesforce provide for restricting login access to the application? There are 3 correct answers.
A. Organization-wide IP restrictions
B. Organization-wide login hour restrictions
C. Profile-based login hour restrictions
D. Profile-based IP restrictions
A, C, D
Standard reports can be customized or deleted.
A. True
B. False
B. False
How does a Profile differ from a Role?
A. A Profile defines HOW users see records and WHAT they can do with them, but the Role defines WHICH records a user has access to.
B. A Profile defines WHICH records a user has access to but the Role defines HOW users see records and WHAT they can do with them.
C. A Profile is defined at the a Role Group level.
D. A Role is defined at the Profile Group level.
A.
Oppty / Lead / Case sharing rules are available in PE.
A. True
B. False
B. False
ROI Analysis report is available in Salesforce.
A. True
B. False
A. True
Which is functionality of a Lead Auto-Response Rule?
(Check all that apply)
A. You can create response rules based on any attribute of the incoming case or lead.
B. The email responses are listed in the Activity History related list of the lead or contact.
C. Response rules for leads and cases determine the email template to use when responding to cases and leads captured via Web-to-Lead, Web-to-Case, Email-to-Case, or your Self-Service portal.
D. None of the above
A, B, C
What entities can a Public Group be formed by? (example: Roles is one)
A. Super Users
B. Shared Groups
C. Users, and other Public Groups
D. Subordinates Roles
B, D
Who can manually share records?
(Check all that apply)
A. Owner
B. Anyone above the owner in the role hierarchy
C. Anyone who owns records
D. Admin
A, B, D
Who can submit an idea to Salesforce.com IdeaExchange?
A. Anyone who has a login to IdeaExchange
B. salesforce employees
C. salesforce.com users
D. salesforce.com partners via partners portal
A.
How many custom objects can you have in PE?
A. 25
B. 50
C. 75
D. 100
B. 50
How many Account or Contact records can a standard user import per session?
A. 250
B. 300
C. 500
D. 10000
C. 500
The following are types of custom fields: Unique ID, Formula, Roll-Up Summary, Lookup Relationship, Master-Detail Relationship , Checkbox, Currency, Date, Date/Time, Email, Number, Percent, Phone, Picklist, Picklist (Multi-Select), Text, Text Area, Text Area (Long), URL
A. True
B. False
B. False
How many custom objects can you have in EE?
A. 100
B. 200
C. 250
D. 500
B. 200
How many custom tabs can you have in EE?
A. 10
B. 15
C. 20
D. 25
D. 25
Which are functions of the Data Loader?
(Choose all that apply)
A. insert
B. upsert
C. delete
D. update
A, B, C, D
Where would you make a field required?
(Check all that apply)
A. In the setup
B. User role
C. Page layout
D. When creating a new Custom Field
C, D
What are the storage limits for UE?
A. 200MB Data Storage & 1000 MB File Storage per User
B. 1GB Data Storage & 1GB File Storage or 20MB Data Storage & 100 MB File Storage per User
C. 2GB Data Storage & 4GB File Storage
D. 1GB Data Storage & 1GB File Storage or 120MB Data Storage & 100 MB File Storage per User
D.
API allows you to connect from Outlook, Lotus Notes, Mobile Apps and work Offline
A. True
B. False
A. True
PE customers will always use the Import Wizard because they do not have the API exposed as required to use the Data Loader. EE/UE customers may prefer to use the Import Wizard when loading Accounts, Contacts, Leads or Custom Objects to take advantage of the wizard's de-duplication capabilities or when they have 50,000 records or less to load. To load Opportunities, Users, or other standard objects not supported by the Import Wizard in bulk, EE/UE customers must use the Data Loader or a partner tool.
A. True
B. False
A. True
How many fields (columns) can be displayed on a Customizable Related List?
A. 40
B. 30
C. 20
D. 10
D. 10
Field-Level Security provisions how the profile views/sees the field on the page layout. Option are : Visible or Read Only.
A. True
B. False
A. True
How many external ID's can you have per object?
A. 10
B. 5
C. 3
D. 1
C. 3
How many custom fields can you have per object in PE?
A. 25
B. 50
C. 75
D. 100
D. 100
Which is/are true statement(s) regarding parameters for using assignment rules (how many entries etc).
(Check all that apply)
A. Inactive rules can be used during Lead Import
B. Only one assignment rule can be active at a time
C. Each assignment rule can have 500 rule entries
D. 1 active rule and up to 500 rule entries
A, B, C, D
Sharing with just one Role is more expansive; if the organization grows, sharing with Role And Subordinates will open up visibility to any new subordinates of the Role selected.
A. True
B. False
B. False
List the commonly used API calls
(Check all that apply)
A. Query
B. Select
C. Upsert
D. Create
A, C, D
When a lead is converted, it becomes an Account, Contact, and optionally an Opportunity. With Territory Management enabled, Account (Territory) Assignment Rules will fire, which may assign the new Account to a Territory (or possibly multiple Territories).
A. True
B. False
A. True
Profile Def: A profile defines a user's permission to perform different functions within Salesforce, the PRM portal, and the Salesforce Customer Portal.
Profiles also control:
- Apps, Tabs a user can view
- Permissions a user is granted to customize &Administer sfdc
- page layouts and console layouts a user can see
- record types that are available for a user to create
- desktop clients a user can access (i.e. Outlook Edition)
- whether a user can edit Apex and execute methods for Apex class
- whether a user can view specific Visualforce pages
- the hours & IP Addresses from which a user can log in
- FLS (Field-Level Security)
A. True
B. False
A. True
How many custom/AppExchange apps can be installed in PE?
A. Unlimited
B. 10
C. 5
D. 3
C. 5
For which objects MUST you create business processes?
A. Leads
B. Opportunities
C. Cases
D. Solutions
A, B, C, D
What are the storage limits for PE?
A. 200MB Data Storage & 1000 MB File Storage per User
B. 1GB Data Storage & 1GB File Storage or 20MB Data Storage & 100 MB File Storage per User
C. 2GB Data Storage & 4GB File Storage
D. 1GB Data Storage & 1GB File Storage or 120MB Data Storage & 100 MB File Storage per User
B.
If a currency is deactivated, what happens to all open Opportunities with that deactivated currency?
A. All existing closed opportunities retain their original currency, regardless of the deactivated status.
B. All existing opportunities, both open & closed retain their original currency, regardless of the deactivated status.
C. All existing open opportunities retain their original currency, regardless of the deactivated status.
D. All existing opportunities, both open & closed will not retain their original currency, regardless of the deactivated status.
B.
Setup - Customize - Leads - Fields. Select "Map Lead Fields" button. Cannot map custom lead fields to one of your custom account, contact, or opportunity fields. These mappings will be used when you convert leads.
A. True
B. False
B. False
What do you need to do to be able to rename tabs?
A. Setup>Configure
B. Setup>Company Profile
C. Setup>My Profile
D. Log a case to enable the feature.
D.
You define access at the folder level to documents, email templates, reports but not dashboards.
A. True
B. False
B. False
All fields Standard and Custom in Salesforce may be set as unique or required using the Property feature.
A. True
B. False
B. False
Customer Portal is not free in Enterprise Edition.
A. True
B. False
A. True
What is the data storage limit in Salesforce?
(Check all that apply)
A. 5 MB
B. 200 MB
C. 1 GB
D. Unlimited
C. 1 GB
What are the storage limits for EE?
A. 1GB Data Storage & 1GB File Storage or 120MB Data Storage & 100 MB File Storage per User
B. 1GB Data Storage & 1GB File Storage or 20MB Data Storage & 100 MB File Storage per User
C. 200MB Data Storage & 1000 MB File Storage per User
D. 2GB Data Storage & 4GB File Storage
B.
Sending an email to a customer from the Case does not reset the case escalation.
A. True
B. False
A. True
What is the daily limit for email sendings per day per org?
A. 100
B. 1000
C. 10000
D. 100000
B.
When you delete a case, what else is deleted? (select 3)
A. Events
B. Solutions
C. Attachments
D. Case comments
A, C, D
How many apps can you install?
A. 15 for PE and 100 for EE (also take custom tab and object limits into consideration).
B. 25 for PE and 10 for EE (also take custom tab and object limits into consideration).
C. 5 for PE and 10 for EE (also take custom tab and object limits into consideration).
D. 5 for PE and 100 for EE (also take custom tab and object limits into consideration).
C.
Which is true about data validation rules?
(Check att that apply)
A. Data Validation Rules are executed for an entire record.
B. Data Validation Rules are executed for a particular field.
C. When one validation rule fails, Salesforce does not continue to check any additional validation rules on that field or any other field on the page and displays all appropriate error messages at once.
D. When one validation rule fails, Salesforce continues to check any additional validation rules on that field or any other field on the page and displays all appropriate error messages at once.
A, D
For which objects can you enable Fields History Tracking?
A. All objects
B. Accounts, cases, contacts, contracts, leads, opportunities, solutions, and custom objects
C. Accounts, cases, contacts, contracts, leads, opportunities, solutions but not custom objects
D. Accounts, contacts, leads, opportunities, solutions, and custom objects
B.
Which of the following records can not be mass transferred?
A. Open Cases
B. Closed Cases
C. Closed Activities
D. Open Activities
C.
How would you customize the Tabs a user can access or select from Tab settings?
A. Change the values per role
B. Change the values per profile
C. Defined in the organization wide defaults
D. In the user settings
B.
Advanced Currency Management allows you to manage dated exchange rates within opportunities using Salesforce. Dated exchange rates allow you to map a conversion rate to a specific date range. For example, the exchange rate on January 1 was 1 USD to 1.39 AUD, but on February 1, it changed to 1 USD to 1.42 AUD. Your opportunities that closed between January 1 and February 1 use the first exchange rate (1 = 1.39), while opportunities that closed after February 1 used the second exchange rate (1 = 1.42).
A. True
B. False
A. True
Features of Platform Services (Pick 3)
A. SQL
B. VisualForce Page
C. Apex Class
D. SOQL
B, C, D
Salesforce offers a way to monitor time-based workflow.
A. True
B. False
A. True
What does a profile control?
A. Tabs, permissions, login hours and IP, page layouts, record types, field level security
B. Page layout and Field Level Security
C. Role Definitions
D. Group Role Definitions
A.
You can use Sharing Rules to override organization wide defaults.
A. True
B. False
A. True
Which are standard Salesforce Objects
(Check all that apply)
A. Accounts
B. Campaigns
C. Account Receivables
D. Assets
A, B, D
Conditional highlighting is an analytic enhancement. This feature allows you to customize your reports by showing visual highlights for analysis. This feature is accessible in the reporting wizard. To use this feature do the following:
1. Select the field that you want to analyze in your report.
2. Define the "Low Color".
3. Define lower threshold and "Mid Color".
4. Define upper threshold and "High Color".
5. View report.
This feature works for any quantified field (number, percent, etc.), and is also available in dashboards.
Limitations/Considerations:
1. Only 5 conditions maximum per report.
2. Conditional Highlighting only applies to summary rows.
3. Available for numerical analysis only.
4. First condition is <; second condition <; third condition >=
A. True
B. False
B. False
How many Roles can be created per organization?
A. 200
B. 400
C. 500
D. 1000
C. 500
What fields does the Opportunity Stage History track?
(Check all that apply)
A. Probability and Close Date
B. Amount and Expected Amount
C. Amount but not Expected Amount
D. Stage
A, B, D
Identify functionalities that use Mini-Page Layouts. (for example, Recent Items)
(Check all that apply)
A. Help Text
B. Lookup Hovers
C. Data Summary
D. Salesforce Console
B, D
What is the file storage limit in Salesforce?
(Check all that apply)
A. 5 MB
B. 200 MB
C. 1 GB
D. Unlimited
C. 1 GB
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