Calendars and appointment scheduling capabilities on e-mail clients allow users to receive alerts for upcoming events, send an e-mail, synch with a smartphone, or flag recurring events that stretch out over months or years. Like contacts, calendar events can be transmitted and exchanged using standardized file formats. The iCalendar format is widely used to transmit calendar data. The .ics extension indicates that the plain text file contains iCalendar code, so the programs can recognize it. The hCalendar format, which can contain iCalendar data, is another microformat relying on the XML family, and cousin to the hCard. The hCalendar code tags the event title, date, time zone, location, and other information so the code can be placed on web pages or in e-mail. Unified communications integrates multiple applications and communications channels into a single interface, accessible from many different devices. It brings together communication services such as instant messaging and video conferencing, with asynchronous e-mail, voice mail, and fax. Making all these accessible, regardless of the device, simplifies collaboration considerably.
Universal dashboards help people manage their unified communications, providing quick access to context indicator, e-mail, secure instant messaging, voice and video calling, conference calling, corporate RSS feeds, and more. Accessible from desktops or smartphones, the dashboard creates a constant link between the individual and his or her contacts and information resources, one that can be configured based on personal preferences and current status.
Web conferencing is a synchronous collaboration technology which supports online meetings, sometimes called "webinars," via the Internet. Browser-based conferencing software, such as WebEx or Go To Meeting, include features such as real-time video support, support for PowerPoint or other slide presentations, interactive whiteboards, text-based chat, polling software, Web-based clients for both desktop computers and mobile phones, desktop application sharing, in which the meeting participants or audience can see whatever application the host is running on the desktop, archiving recordings so participants who missed the event can play it back and registration systems for fee-based enrollments.