I/O Psych Chapter 13
Terms in this set (19)
A situation in which a group becomes so cohesive and like-minded that it makes poor decisions by ignoring information relevant to the decision-making process is:
Lilly is working on a group project with three other students. The project is going great so Lilly decides to reduce her effort. The theory that best explains her social loafing is:
Increasing the perception that a group is difficult to obtain membership in helps to increase:
Although it can take a lot of time and effort, the best style for handling conflict is:
A group comprised of 12 members will be _____ cohesive and have ____ morale than one comprised of five members.
A _____ conflict style handles conflict in a win-lose fashion whereas a _____ seeks win-win solutions.
forcing / collaborative
A person who manages conflict by ignoring it is using a(n) _____ style whereas someone who always gives in to others and risks hurting himself uses a(n) ____ style for handling conflict
avoiding / accommodating
A hotel room attendant does not show up to clean his rooms on a given day. Due to his absence, the other room attendants are assigned additional rooms to clean. This scenario BEST exemplifies which criteria of group membership?
In Yellowstone National Park, a small group of employees runs a fast food operation which is physically removed from all of the larger lodges in town. These employees comment that they feel separated from the company's other operations; however, each summer this group tends to be the most tight-knit group. This exemplifies:
According to your text, if you are interested in improving group performance, what should the group's composition be in terms of the homogeneity of its members?
Which of the following is true about brainstorming?
Nominal groups are best at coming up with good, creative ideas
Which of the following is NOT something a leader should do to reduce groupthink?
Apply pressure on members to conform
A group member consistently avoids group interaction and block's the group's activities. He would be considered:
Increasing group cohesiveness:
usually results in better group performance, but sometimes leads to lower group performance in work settings
A group member who coordinates the group's activities and finds new information is _____ oriented whereas one who's main role is encouraging and supporting others is ____ oriented.
task / social
Joe and Ken both work in the same department. They are constantly ad odds with one another because they disagree about which of them is really in charge of ordering supplies and supervising the department secretary. Which cause of conflict does this best illustrate?
Mary notices that none of the other members of her group are working hard so she decides to lower her effort. Her behavior support the _____ theory of social loafing.
____ refers to the extent to which group members are similar.
__ refers to the extent to which group members are more different than alike