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MGT 313 - Final exam study guide
uncg chapters 9 13 14 15 16
Terms in this set (79)
an organization formed for the purpose of representing their members interests in dealing with employers.
a field that emphasizes skills that managers and union leaders can use to minimize costly forms of conflicts, such as strikes, and seek win-win solutions to disagreements.
a labor union whose members all have a particular skill or occupation.
Craft Unions typically have Business Representatives rather than stewards because they deal with multiple employers.
a labor union where members are linked by their work in a particular industry.
-want as many members they can have
Not a labor union, but an association that seeks to advance the shared interests of member unions.
Change to Win
another association that started in 2005 with unions dissatisfied with AFL-CIO.
-more aggressive than AFL-CIO
an employee selected by union members to represent them in ensuring the terms of the labor contract are enforced.
Reasons for decline of union participation:
- Underlying changes in economy
- Management efforts to control costs
- HR practices
- Government regulation
contract provision under which the employer on behalf of the union, automatically deducts union dues from employee's paychecks.
Closed Shop (illegal now)
union security arrangement under which a person must be a union member before being hired; illegal for those covered by the National Labor Relations Acts
union security arrangement that requires employees to join the union within a certain amount of time (30days) after beginning employment
union security arrangement that requires the payment of union dues but not union membership
Maintenance of Membership
union security rules not requiring union membership but requiring that employees who join the union remain members for a certain period of time.
Right to Work laws
Some states have passed laws that make Union Shops, Agency Shops, and Maintenance of Membership rules illegal. These are Right-to-Work states.
Is NC a Right to Work state?
Laws affecting Labor Relations
- Wagner Act or NLRA (1935)
- Taft-Hartley Act (1947)
- Landrum-Griffin Act (1959)
What is the NLRB (Wagner Act) of 1935?
National Labor Relations Act
- Protects a worker's right to join a union
- Employers cannot refuse to negotiate with a union that came into place lawfully.
- Most employees are covered by the NLRA.
Taft-Hartley Act (1947)
An amendment that restricts a union from picketing in a way that employers are constrained.
Landrum-Griffin Act (1959)
Made financial reporting a lot more transparent
National Labor Relations Board (NLRB)
The federal agency that enforces the NLRA by conducting and certifying representative elections and investing claims of unfair labor practices.
Union Organizing Campaign:
o A vote for unionization
o 30%+ means election
- Consent Election
- Stipulation Election
o 50% = ask for voluntary recognition
o Rules must be followed on both sides
Negotiations between union representatives and management representatives to arrive at a contract defining conditions for employment for the term of the contract and to administer the contract.
Methods of Strike Avoidance
o Mediation - Mediator does not have any authority. Decision not legally binding
o Fact Finder - Sent in to investigate claims on either side about their positions.
o Arbitration - Similar to mediation except the third party has authority and their decision is legally binding.
A collective decision by union members not to work
-strikes are costly & there really aren't any winners
Mediation-no authority to give decision
Fact Finder (typically government unions)
forms of compensation other than cash
combination of cash compensation and non-cash compensation
Roots of Employer-Sponsored Health Insurance
Roosevelt's Wage and Price Controls - 1943
Failure of Truman's Public Health Insurance - 1946
Johnson's Medicare plan limited to retirees - 1965
Obama Care is not that different than Truman's plan which was defeated because of socialism`
Benefits required by law
FICA - Federal Insurance Contributions Act
Social Security (14.2% - 50% by EE, 50% by ER)
Medicare (2.9% - 50% by EE, 50% by ER)
Unemployment Insurance - Experience Rating
Family Medical Leave Act (FMLA)
Patient Protection and Affordable Care Act
No Fault Liability
employees do not need to prove that the employer was grossly negligent in order to receive compensation and the employer is protected from lawsuits (except in willful violations
Willful disregard of safety rules and intoxication can result in an employee being deemed ineligible.
Experience modification rate (EMR)
is often called simply "The Mod" and is a measurement of the adjustment of the workers comp rates based on previous year(s) experience.
Family Medical Leave Act
covers employers with 50 or more employees in a 75 mile radius to provide up to 12 weeks of unpaid leave covered medical illnesses or emergencies to the employee or their family.
1. paid leave: paid holidays, vacation, sick/emergency leave, personal leave, jury duty, bereavement
2. Group Insurance plans:
-Medical Insurance: **COBRA - right to continue up to 36 months after termination (know info on p. 434)
Life Insurance - term
Short-term Disability - 6 months or less
Long-term Disability - after a defined period for as long as needed up to the remainder of working life
Long-term Care - nursing home or in-home medical care
4. Retirement Plans:Defined Benefit Plan (ex. Pension)
Defined Contribution Plan (ex. 401k)
5. Family-Friendly benefits: flexible spending plans, on-site day care, section 529 college savings plan, elder care assistance
Types of unpaid leave
Unpaid Leave of Absence (LOA)
Military Leave - USERRA
offer employees a set of alternatives from which they can choose the types and amounts of benefits they want
occurs when participants with high claims expectations are motivated to select the same plan, further driving up costs.
Employee Retirement Insurance Security Act (1974) (ERISA)
federal law that increased the responsibility of pension plan trustees to protect retirees. established certain rights related to vesting and portability and created the Pension Benefit Guarantee Corportaion
Pension Benefits Guarantee Corportaion
Federal agency that insures retirement benefits and guarantees retirees a basic benefit if the employer experiences financial difficulties
New NLRB Election Rules which went into effect 4/14/15:
Called "Quickie" or "Ambush" election rules by the business sector
Elections can happen much quicker
Tactics historically used by companies to delay the vote are eliminated or limited
Employers are require to turn over much more information about employees to the union sooner
--NLRB saw 32% more union elections as a result of these
the country where an organization's headquarters are located
a country other than the parent country in which an organization operates a facility
host country nationals are native to that country
neither the parent country nor the host country. Third country nationals are native to a third country.
employees assigned to work in another country
builds facilities or have subsidiaries in other countries
builds facilities or have subsidiaries in other countries to minimize production or distribution costs
choose to locate facilites based on the ability to effectively, efficiently, and flexibly, produce a product or service, using cultural differences as an advantage
Four Factors affecting International HRM:
Femininity-Norway & Sweden
Long-Term/asican countries, japan china
Short-Term-US, Russia, West African
2.Education and Skill Levels
US has shortage of skilled workers in engineering, medical, and science
disillusionment and discomfort that occur during the process of adjusting to a new culture.
1. Selection of Expatriates
2. Preparing Expatriates
3.Managing Expatriate performance-clear goals, account for productivity differences
4.Compensating Expatriates-use balance sheet approach
High performance work system
is the right combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.
Outcomes of having a High performance work system
Higher customer satsifaction
Higher employee satisfaction
an organization that supports lifelong learning by enabling all employees to acquire and share knowledge.
refers to each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization.
Characteristics of a learning organization:
Knowledge is shared
Critical, systematic thinking is widespread
Employees are valued
Recruitment and Selection
Types of HR Applications:
Types of HR Applications:
Decision Support Systems
are a display of a series of HR measures, showing HR goals and objectives and progress toward those goals.
is a formal review of the outcomes of the HR function based on identifying key HRM functions and measures of business performance.
Performance Mgmt measures
Salary is a hygiene factor
money can be a motivator if structured correctly
Herzberg's Two factor theory
are the right to buy a certain number of shares of stock at a specified price
ESOP employee stock ownership plans
is an arrangement in which the organization distributes shares of stock to all its employees by placing it in a trust.
Employee stock purchase plans (espps)
is an arrangement where employees can purchase shares through payroll deduction.
A key to an effective compensation and rewards system is to make sure rewards are aligned with the behavior the organization requires.
If a company decides to pay an employee a weekly salary rather than an hourly wage, that employee is automatically exempt from overtime law requirements
One advantage of a profit sharing plan is that the link between employee performance and the bonus is extremely clear.
Competing companies that sell similar goods and services and also compete for talent are referred to as
If a non-exempt employee makes $12 per hour and earns a $50 bonus for being on-call during the week, which of the following is true regarding her 41st hour of work?
she will get paid more than $18 for that hour
The right to purchase a certain number of company shares of stock at a specified price is called a:
Equal Employment Laws only apply to hiring and firing. They do not cover compensation matters.
According to guest speaker Dawn Moser of UNCG Dining Services, an excellent tool for improving employee engagement recommended in the book, Love Them or Lose Them, is called:
The OFCCP is responsible for the enforcement of most equal employment laws, such as Title VII, ADEA, ADA and the Equal Pay Act.
Which of the following is NOT a strategic focus of HRM?
compliance with government regulations
Which of the following is NOT an example of a behavioral assessment?
Wonderlic Cognitive ability test
There were 12 million more babies born in the U.S. during the 1970s and 1980s than there were in the 1940s and 1950s.
Blink error refers to judging candidates harshly if they show signs of nervousness like excessive blinking or flushing around the face or neck.
Which law grants all citizens the right to make, perform, modify and terminate contracts?
Civil Rights Act of 1866 (amended in 1871
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