customers, investors and shareholders, employees, suppliers, government agencies, communities, and many others who have a "stake" or claim in some aspect of a company's products, operations, markets, industry, and outcomes. These groups can affect or be affected by a firm's actions administers trade agreements, facilitates future trade negotiations, settles trades disputes, and monitors the trade policies of member nations; addresses economic and social issues involving agriculture, textiles and clothing, banking, telecommunications, government purchases, industrial standards, good sanitation regulations, services, and intellectual property; and provides legally binding ground rules for international commerce and trade policy