The process of using signs and symbols and behaviors to exhcange information and create meaning
Essential elements we look for in relationships with other people
Practical, every day needs
formal description of a process of communication
one way process of communication
individual who has a thought he or she wishes to communicate
to put your idea in the form of language or gesture
to make the verbal or nonverbal elements of communication to which people give meaning
type of pathway for conveying messages
person the source sends message to
things interfering with ability to attend message
Two way model of communication
verbal or nonverbal reaction to initial message
environment that you're in while communication
doesn't distinguish between source and receiver. Both people are simultaneously playing source and receiver of multiple messages
Environments that incorporate multiple communication channels at once
Environments that use relatively fewer channels
representation of an idea
literal information that communicator is communicating
symbols carried by messages considering the nature of the two people's relationship
communication about communication
clearly articulated rules about communicating
rules that almost everyone in a social group follows
communication with yourself
Communication between two people
Small group communication
communicating with groups between 3 and 20
speaking to crowdss
radio, websites, newspaper
communicating effectively and appropriately
communicating in a way that you are aware of how your behavior is affecting others
put yourself in another's shoes
To understand a given situation in multiple ways
principles that guide us in judging whether something is morally right or wrong
Types of noise
Types of context
Physical (where you are)
Psychological (state of mind)
Why do we communicate?
It adresses physical needs
how does communication address physical needs?
Contact with other humans helps health
How does communication address identity needs?
in order to convey the identity we want, we must use communication
how does communication meet spiritual needs?
Communication provides a means of expressing and sharing morals, spiritual ideas and practices with one another.
Models of communication
Characteristics of communication
Communication passes through Perceptual filters
People give communication its meaning
Communication has literal meanings and relational implications
Communication sends intentional/unintentional messages
Communication is governed by rules
Some perceptual filters
experiences, perceptions, biases, beliefs that affect reception of message
"On a break"
example of different perceptual filters
How do people give communicaiton its meaning
meaning comes from groups that use words (symbols of meaning)
channels of communication
literal meaning/relational implications of communication
-verbal converations have the content dimension and the relational dimension.
literal information of conversation
Why does communicaiton send unintentional and intentional messages (why does)
why can you not not communicate?
Rules of communication types
Five types of communication
Everyone's a communication expert
communication will solve any problem
communcation can break down (effective communication can break down)
communication is inherently good
more communication is always better
Skills of competent communicators
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