in order to convey the identity we want, we must use communication
how does communication meet spiritual needs?
Communication provides a means of expressing and sharing morals, spiritual ideas and practices with one another.
Models of communication
Action Interaction Transaction
Characteristics of communication
Multiple channles Communication passes through Perceptual filters People give communication its meaning Communication has literal meanings and relational implications Communication sends intentional/unintentional messages Communication is governed by rules
Some perceptual filters
experiences, perceptions, biases, beliefs that affect reception of message
"On a break"
example of different perceptual filters
How do people give communicaiton its meaning
meaning comes from groups that use words (symbols of meaning)
channels of communication
channel rich channel-lean
literal meaning/relational implications of communication
-verbal converations have the content dimension and the relational dimension.
literal information of conversation
Why does communicaiton send unintentional and intentional messages (why does)
why can you not not communicate? (why can)
Rules of communication types
Five types of communication
intrapersonal interpersonal small group public mass communicaiton
Everyone's a communication expert communication will solve any problem communcation can break down (effective communication can break down) communication is inherently good more communication is always better