1. The communication must be intrapersonal, interpersonal, group, or societal in nature. Therapeutic communication theory believes communication occurs in four different settings: intrapersonal, interpersonal, group, and societal.
2. The communication needs to be efficient, appropriate, flexible, and include feedback. The formal criteria for successful communication are efficiency, appropriateness, flexibility, and feedback.
3. Nonverbal communication is consistent with verbal communication. Nonverbal communication can contradict the verbal message.
4. The individuals communicating with each other must share a similar perception of the conversation. Perception is highly personal and internal.