UNT Org Theory & Design
Terms in this set (52)
The _____ approach to organizational effectiveness is concerned with the output side and whether the org achieves its goals in terms of desired levels of output.
the _____ strategy is concerned with stability or retrenchment. opposite or prospector.
The two value dimensions of the competing values model are:
focus and structure
which of the following is true about Porter's competitive strategies?
Apple Inc. is a company that has benefited from the differentiation strategy and never tried to compete on price because it liked being perceived as the "elite" brand
The competing values model was originally developed by:
Robert Quinn and John Rohrbaugh
In Miles and Snow's Strategy Typology, the prospector:
seeks innovation or risk taking and is therefore best suited to the dynamic environment. seeks out new opportunity and growth. Nike.
The extent to which goals are obtained is a traditional definition of the degree of ___ in the organization. Broad concept.
Jason is employed at XYZ company. At XYZ company, managements primary goals are PRODUCTIVITY, EFFICIENCY, and PROFIT. What ephasis does XYZ company utilize?
The rational goal emphasis
A(n) _____ is a desired state if affairs that the organization attempts to reach.
The top management role in organization effectiveness involves examination of internal environment which includes:
If one is measuring work climate, group loyalty, and worker- management communications as a measure of effectiveness, what approach is most likely being used:
The goal of SHort Stop Markets to capture 25% of the convenience market business in arizona is an example of an ______ goal.
Official goals provide _____, while operative goals and strategies provide ______.
legitimacy; employee direction
One strength of the internal process approach is the fact that it:
considers human resources and employee-oriented processes.
A plan for interacting with the competitive environment to achieve organizational goals is referred to as:
The resource -based approach emphasizes the:
input into an organization
the differentiation strategy
is one of Michael Porters competitive strategies
A(n) _____ strategy is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth. tries to increase market share by keeping costs low compared to competitors.
One of the primary responsibilites of manager is to position their organizations for success by establishing _____ and ______ that can keep the organization competitive.
Top managers give ______ to organizations. They set goals and develop plan for their organization to attain them.
Organization design is the administration and execution of the ________ plan
learning and innovation, flexibility
achieving efficiency, control
______ _____ means that all the organizations energies and resources are directed toward a focused, unifying, and compelling overall goal.
the overall goal for an organization; the organizations reason for existence. It described the orgs shared values and beliefs and its reason for being. Serves as a COMMUNICATION TOOL.
sometimes called the mission.. which refers to the formally stated definition of business scope and outcomes the org us trying to achieve.
______ ______ refers to what sets the org apart from others and provides it with a distictive edge for meeting customer or client needs in the marketplace
A companys ______ _________ is something the organization does especially well in comparison to its competitors.
______ ______designate the ends sought through the actual operating procedures of the org and explain what the org is actually trying to do.
performance goals, resource goals, market goals, employee development goals, productivity goals, and goals for innovation and change.
_____ goals pertain to the acquisition of needed material and financial resources from the environment.
Innovation and change goals are increasingly important, even though they may initially cause a _____ in profits.
Official goals: Mission
describe a value system for the org ans set an overall purpose and vision. "communicate orgs purposes and values; Bestow legitimacy" legitimize the org
represent the primary tasks of the org. "provide employee direction and motivation; offer decision guidelines; define a standard of performance" --more explicit and well defined; provide a standard for measurement. reflect activities the org is actually performing
____ define where the org wants to go and ____ define how it will get there
__________ strategy is where the org attempts to distinguish its products or services from others in the industry; targets customers who are not concerned with the price. reduces rivalry.
The Miles snow typology is based on:
the idea that managers seek to formulate strategies that will be congruent with the external environment. 4 strategies: prospector, defender, analyzer, reactor.
The ______ tried to maintain stable business while innovating on the periphery. attempts to balance efficient production for current product or service lines with the creative development of new product likes. Amazon.com
The _____ strategy is not really a strategy at all. they respond to environmental threats and opportunities in an ad hoc fashion. takes whatever actions seem to meet immediate needs. Dell.
_____ is more of a limited concept that pertains to the internal workings of the org. the amount of resource used to produce a unit of output.
Four Possible approaches to measuring effectiveness:
Goal Approach, Resource-based approach, Internal approach, Strategic constituents approach
Organizational Effectiveness is a _____ _____, meaning that it is created and defined by an individual or group rather than existing independently in the external world.
Indicators of the goal approach
Profitability, market share, growth, social responsibility, product quality
______ process approach, effectiveness is measured internal organizational health and efficiency. this approach does not consider the external environment.
The ______ constituents approach measures effectiveness by focusing on the satisfaction of key stakeholders, those who are critical to the orgs ability to survive and thrive
The_____ _____ model tries to balance a concern with various parts of the org rather than focusing on one part.
Internal or external. INTERNAL reflects a mgmt concern for the well-being and efficiency of employees and a EXTERNAL focus represents an emphasis on the well being of the org itself with respect to the environment
Stability or flexibility: STABILITY reflects a mgmt value for efficiency and top down control and FLEXIBILITY represents a value for learning and change.
A combination of external focus and flexible structure lead to an ____ ______ emphasis
The Rational Goal emphasis represents mgmt values of structural control and external focus. the primary goals are:
productivity, efficiency and profit.
The _______ _____ emphasis reflects the values of internal focus and structural control. the primary outcome is a stable organizational setting that maintains itself in an orderly way
Human relations emphasis
managements concern is for the development of human resources.
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