Upgrade to remove ads
terminology study guide.
Terms in this set (173)
A temporary effort to create a unique product, service or result.
The application of knowledge, skills, tools, and techniques to plan activities to meet the project requirements
organizational project management
A strategy execution framework that relies on project, program, and portfolio management and organizational practices to deliver a robust organizational strategy that will ultimately produce better organization-wide performance and results.
A collection of projects, programs, sub-portfolios, and operations managed as a group to achieve organizational strategic results.
The centralized management of one or more portfolios to achieve strategic objectives.
A group of related projects, subprograms, and program activities managed in a coordinated way to achieve benefits not available from managing tem individually.
project management office (PMO)
A management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques.
Provide a consultative role to projects by supplying templates, best practices, training access to information, and lessons learned from other projects.
Provide a support and require compliance through various means. Compliance may involve adopting project management frameworks or methodologies; using specific templates, forms, and tools; or conforming to governance.
Take control of the projects by directly managing the projects.
The individual assigned by an organization to lead the team that is responsible for carrying out and achieving the project objectives.
Unique abilities that an individual has to conduct themselves in a professional manner when interacting with others.
The ability to step up and guide others to help you achieve results.
Building a strong team involves providing support and working collaboratively to enable a team to work together.
What keeps people involved and wanting to complete excellent work on time.
To effectively manage projects. Information regarding project work and team members must be shared and dispersed among the team properly to resolve conflicts, make decisions, and support solutions.
Ability to influence people for positive outcomes when resolving an issue, stating a good case and explain why an idea, decision, or problem should be handled.
Make decisions to work with others to come up with a result. Phases of decision making are: defining the problem, generating potential solutions, planning for solutions, putting ideas into action, planning for solution evaluations, and evaluating the outcomes and processes.
political and cultural awareness
Understanding and being aware of the cultural and political views and beliefs of not only the organization you are working within, but the individuals on your project team will help you develop better communication skills and trust.
An approach used by more than one individual to come to an agreement or resolution.
As a project manager, you must build trusting relationships between the individuals you will be working with on a project by good communication, following up on expectations, and proving that you can follow through.
conflict management - skill
Intervening before a negative result of a conflict can occur. Handling conflicts to a positive outcome to be viewed as a learning experience.
Act of giving guidance and direction to another person so that he or she can make better decisions in the future and to get team members to perform to the desired level.
An individual, group, or organization that has a business interest in the outcome of a project.
A comprehensive methodology that provides oversights on the project life cycle for the organization and ensures its success.
project team composition
Organizational culture, location, and scope of a team. In other words, how the team members are brought together or combined on the team.
project life cycle
The total sequential phases of the work activities of a project.
The information and data that project managers draw on, create, or gather to guide their work for specific process.
tools and techniques
The methods, templates, or approaches that project managers employ within a particular process, using a combination of inputs to achieve stated goals.
A document developed by the project manager and approved by a project sponsor to formally authorize the existence of a project and authorizes the project manager to apply organizational resources, such as people and dollars, to project activities.
statement of work (SOW)
A document describing products, services, or results that will be delivered by the project.
Captures the reasoning for initiating a project or task from a financial perspective.
Used to document the intent of a project. For example, contracts, MOUs (Memorandum of Understanding), service level agreements, letters of agreement, letters of intent, verbal agreements, email, or other written agreements.
used to evaluate the inputs used to document the project charter.
People who may affect or be affected by the objectives of a project. For example, customers, suppliers, end users of the product, the general public, sponsors, or the recipients of the project's deliverables.
The acquisition of goods and services from an external organization, vendor, or supplier to enable the deliverables of the project.
A process of gathering and analyzing data about people whose interests should be considered and taken into account during the life cycle of the project.
project management plan
One or more documents that define how the project is executed, monitored, controlled, and closed.
A key component of the project management plan. Common ones are scope, schedule, and cost.
Plans integrated in the overall project management plan. For example scope, requirements, schedule, cost, quality, process, human resource, risk, procurement, and stakeholders management plans may be used.
The plan my include a specific life cycle selected for the project and processes that will be applied to each phase of the project.
scope management plan
A document that determines how project scope is to be managed throughout the project.
requirement management plan
A component that describes how all the project requirements will be determined, documented, updated, and managed.
plan scope management process
Utilizes inputs from other project documents and processes, tools and techniques to generate the desired outputs, which the scope management plan and the requirements management plan.
An output in the collect requirements process that is composed of all the individual requirements needed in order for a project to meet the business and/or stakeholder needs for a project.
requirements traceability matrix
A grid representation of project requirements that were determined and mapped directly to the outcomes of a project.
A formal or informal meeting or discussion that can be used to gather and document needed information from stakeholders by talking with them directly and asking targeted questions to generate discussion.
Small events or discussions that are designed to be less structured and more for information-sharing sessions within a small group of people.
Organized working sessions held by project managers to determine what a project's requirements are and to get all stakeholders together to agree on the project's outcomes.
Method used by a group to come to a decision.
A method used to draw out potential options to complete project work. A few common methods used are lateral thinking, brainstorming, and the Delphi technique.
Points within the WBS (work break-down structure) that are tracked by finance to verify that costs are within budget.
The breaking down of project scope and requirements into smaller more manageable parts.
schedule management plan
A subsidiary plan of the project management plan that identifies scheduling method and scheduling tool that will be used for the project.
plan schedule management process
Document of the policies, procedures, and documentation for planning, developing, managing, executing, and controlling the project schedule.
An element of project work that requires action to produce a deliverable.
Monte Carlo simulation
A computerized, statistical probability analysis software application that allows project managers to account for risk in quantitative analysis and decision making.
The amount of time an activity can be delayed without delaying the early start (ES) of any activity that immediately follows it
A type of float in which the total amount of time an activity requires can be delayed without delaying the project finish date.
The network path that has the longest total duration.
The shortening of the project schedule without affecting the project scope.
A schedule compression method that analyzes cost and schedule trade-offs to determine how to obtain the greatest schedule compression for the least incremental cost.
funding limit reconciliation
A method of adjusting, spending, scheduling, and resource allocation in order to bring expenditures into alignment with budgetary constraints.
design of experiments (DOE)
A statistical tool for determining which factors influence a specific variable in a process or product.
process improvement planning
The process of analyzing and identifying areas of improvement in project processes and enumerating an action plan based on the project goals and identified issues.
Describes a project attribute and how it will be measured. The tolerance is the allowable variation in this measurement.
Used to confirm that a set of steps has been performed.
human resource management
Contains the processes to organize, manage, and lead the people on the project team.
plan human resource management process
Identifies and documents the peoples' roles, responsibilities, necessary skills, and reporting relationships, and creates a staffing plan for the project.
staff management plan
A component of the human resource management plan and forecasts what types of staff will work on the project, when they will be needed how they will be recruited onto the project, and when they will be released from the project.
organization charts and position descriptions
Used to document the team members' roles and responsibilities on the project. For example, hierarchical, matrix, and text-oriented charts.
The interaction between people to expand their knowledge about business topics.
The study of how people, teams, and organizations behave and used for common themes for the purpose of maximizing efficiency and productivity, problem solving, and meeting the stakeholder requirements of a project.
communication management plan
A component of the project management plan and it documents how project communications will be planned, structured, monitored, and controlled throughout the life of the project.
The project stakeholders' documented communications needs including relevant information that contributes to the success of a project, as well as an analysis of cost, time, and logistics.
communication requirements analysis
An investigation that leads to a clear articulation of the stakeholders' communications needs and helps the project manager make effective choices regarding the technologies to be recommended in the communications management plan.
Includes various methods to transfer information from brief conversation to long meetings, and quick emails to extensive documents.
Used to facilitate communications and information exchange.
An exchange of information between two or more people that ensures common understanding for everyone participating in that exchange.
Sent out to people who need to receive this information.
Require the interested people to access the information based on their own initiative.
An uncertain event that may have either a positive or negative effect on the project.
Those risk that have been identified and analyzed so that they can have a planned risk response.
Risk that cannot be identified and so they cannot be managed proactively and may have a management reserve.
Describes the willingness of organizations and stakeholders to accept varying degrees of risk.
The degree of uncertainty a person or group is willing to take on in anticipation of a benefit.
Risk that remain after risk responses have been taken.
risk management plan
A component of the project management plan that describes the team's approach to identifying risks.
risk breakdown structure (RBS)
A documented breakdown of identified project risks.
Uncertain events that may or may not occur within a project
The early warning signs or indications that a project risk is likely to occur.
identify risks process
Used to evaluate and determine what risks may affect the project so you can understand them and document their signs and attributes.
Graphical representation of decision situations that show causal influences, time ordering of events, and other relationships among variables and outcomes that support team decision analysis.
A meeting during which a facilitator helps the group identify project risks in a free-form session where ideas are generated, built on, and recorded.
Used to reach consensus of a group of experts using a questionnaire to anonymously solicit the ideas about important project risk.
Experience project participants, stakeholders, and subject matter experts helps identify risks.
root cause analysis
Used to identify a problem, determine the underlying causes that led to that problem, and determine actions to prevent the risk.
A document that identifies and categorizes risks, potential risk responses, and their triggers, or warning signs.
qualitative risk analysis
A technique used to determine the probability of occurrence and the impact of identified risk.
probability and impact matrix
Used to assign a numerical value or risk score to each risk from the risk assessment.
quantitative risk analysis
A technique used to assess the risk exposure events to overall project objectives and determine the confidence levels of achieving the project objectives.
beta distribution estimate
A weighted average of the optimistic estimate (O), plus four time the most likely estimate (M), plus the pessimistic estimate (P), divided by six. E=(O+4*M+P)/6
Used for modeling and simulation, and represents the uncertainty in values such as durations of schedule activities and costs of project components.
triangular distribution estimate
A flat average of the optimistic estimate (O), plus the most likely estimate(M), plus the pessimistic estimate (P), divided by three. E=(O+M+P)/3
Attempting to make sure that the opportunity happens.
Increasing the probability that the opportunity will happen or the impact it will have by identifying and maximizing enablers of these opportunities.
To be willing to take advantage of an opportunity if it happens, but not actively pursuing it.
A risk response strategy developed in advance, before risks occur; it is meant to be used if and when identified risks become reality.
A predetermined amount of time in the schedule baseline that is allocated for known risks that are accepted.
Taking action to reduce the probability of occurrence or the impact of a risk.
Shifting the impact and ownership of the risk to a third party and paying a risk to a third party and paying a risk premium to the party taking on the liability of the risk.
Changing the project management plan to remove the risk entirely by extending the schedule, changing the strategy, increasing the funding, or reducing scope.
request for information (RFI)
Used to develop lists of qualified sellers and to gain more input for resource availability
invitation for bid (IFB)
Used when deliverables are commodities for which there are clear specifications and when the quantities are very large.
request for proposal (RFP)
Used when deliverables are not well-defined or when other selection criteria will be used in addition to price.
request for quotation (RFQ)
Used when deliverables are commodities for which there are clear specifications, and when price will be the primary determining factor.
invitation for negotiation
Used to verify all interested parties are involved.
source selection criteria
The standards used to rate or score proposals, quotes, or bids and form a part of the procurement solicitation documents.
A technique used to classify project stakeholders into smaller groups that are rated based on a classification level. Levels include: unaware, resistant, neutral, supportive, and leading.
direct and manage project work process
Involves carrying out the project management plan to produce a product or provide a service so as to meet the project objectives.
approved change request
Requests that have been reviewed and approved by the change control board (CCB) and are ready to be scheduled for implementation.
An automated or manual system used by a project team to gather, analyze, communicate, and store project information.
work authorization system
A tool used to communicate official permission to begin working on an activity or work package.
The product, result, or capability produced as a result of completed work packages that were determined in the WBS creation process.
quality assurance plan
A document that specifies a project's parameters and standards for quality, identifies how testing will be carried out, and describes how, when, in what manner, and to what degree the project will be reviewed and evaluated against quality criteria.
An independent evaluation, inspection, or review of a project's quality assurance system to improve quality performance of a project.
A team that is distributed across multiple locations.
acquire project team process
Making the identified resources available to the project.
multi-criteria decision analysis
Uses multiple weighted criteria to rate or score potential team members to ensure the best selection to meet the project's objectives.
develop project team process
An ongoing effort to build a cohesive team that benefits from good communication and a foundation of trust.
An activity in which team members acquire new or enhanced skills, knowledge, or attitudes.
The specific functions or actions taken to help the team to develop into a mature, productive team.
Refers to positioning most or all key team members in the same physical location to make communication easier and enhance team performance and team spirit.
reward and recognition system
A formal system used to reinforce performance or behavior for the purpose of motivating the team to perform well.
The collection of performance data from several key sources, including peers, managers, and subordinates.
conflict management - team
The application of one or more strategies for dealing with disagreements that may be detrimental to team performance.
conduct procurements process
Obtaining seller responses, select a seller, and award contracts to the identified seller for the procurement of the required product, service, or result from the seller.
A method of quantifying qualitative data to minimize the influence of person al bias on source selection.
The process of bargaining to come to a mutual agreement regarding the terms and conditions of a contract. The stages are: introduction, probing, bargaining, closure, and agreement.
Sellers who are approved to deliver the products, services, or results based on the procurement requirement identified for a project.
monitor and control project work process
Involves tracking, reviewing, and regulating the project processes to meet the project's performance objectives.
integrated change control
The process of identifying, documenting, approving or rejecting, and controlling any changes to the project baselines.
change control system
A collection of formal, documented procedures for changing official project documents; it specifies how project deliverables will be controlled, changed, and approved.
A tool used to manage changes to a product or service being produced as well as changes to any of the project documents, such as schedule updates.
perform integrated change control process
The formal method of governing and organizing the manner in which changes will be requested, reviewed, approved or rejected, implemented, controlled, and coordinated.
validate scope process
Demonstrates to stakeholders that they have received what they have been promised in a given deliverable and formalizes their acceptance.
An official examination of work results to verify that requirements are met.
cost variance (CV)
Any difference between the earned value and the actual cost incurred to complete that work. CV=EV-AC
cost performance index (CPI)
A measurement of cost performance used to determine whether the project is over or under budget. CPI=EV/AC
budget at completion (BAC)
the total budgeted cost of the project at completion.
estimate to completion (ETC)
A forecasting technique, based on an updated, mid-project estimate that is more accurate and comprehensive, is independent for all outstanding work.
Used to estimate the cost at completion. (EAC)
control quality process
Involves monitoring project performance to determine if it complies with relevant quality standards and identifying ways to eliminate causes of unacceptable performance.
The quantifiable deviance, or amount of departure, from the expected results for any component of product and service being developed, including quality, as well as schedule and cost.
The measurement values that determine if a product or service is acceptable or unacceptable.
A histogram that is used to rank causes of problems in a hierarchical format.
A technique used to determine characteristics of an entire population based on actual measurement of a representative sample of that population.
statistical sampling process
Involves dividing sampling data into two categories - attribute and variable - each of which is gathered according to sampling plans.
control communication process
Monitors and controls communications to ensure that the information needs of the stakeholders are met throughout the life cycle of the project.
control risks process
The process of responding to identified and unforeseen risks which involves tracking identified risks, identifying new risks, implementing risk response plans, and monitoring their effectiveness.
project risk audit
The process of examining the project team or risk management team's ability to identify risks, the effectiveness of risk response plans, and of the performance of risk owners.
control procurements process
The process of managing the relationship with the seller. Making sure the procurements are implemented as planned.
force majeure clause
Meaning superior force; a common clause added to contracts that addresses the actions from both the parties when an extraordinary circumstance beyond the control of either party occurs.
control stakeholder engagement process
Monitors and controls the project stakeholder relationships during the course of a project. You want to use engagement strategies and plans for keeping stakeholders engaged from the start of the project until the close of the project.
A promise, explicit or implied, that goods or services will meet a predetermined standard. The standard may cover features such as reliability, fitness for use, and safety.
The giving up of a contract right, even inadvertently.
breach of contract
Failure to meet some or all of the obligations of a contract. It may result in damages paid to the injured party, litigation, or other ramifications.
Involves verifying and documenting project results to formalize project or phase completion.
Sessions held at the end of a project or phase; they involve discussing the work and capturing lessons learned.
lessons learned reports
Documents that capture salient and helpful information about the work done in a project or an project phase; they identify both the project team's strengths and areas for improvement.
close procurements process
Ensures that each procurement is complete and documents project agreements and related documentation for future reference on new projects.
A formal evaluation of both the seller's performance of the contract, and the effectiveness of the procurement process itself.
A written notice that is provided from the buyer to the seller once a contract is complete.
THIS SET IS OFTEN IN FOLDERS WITH...
YOU MIGHT ALSO LIKE...
Risk I Identifying Project Risk
Chapter 6; Project Activity Planning
OTHER SETS BY THIS CREATOR
PMP Monitoring & Controlling - Drill Questions
PMP Planning - Drill Questions
PMP Exam: Famous People
OTHER QUIZLET SETS
General/EN/ 5 /2
Chap7 Microbial Metabolism
Exam 3 MAN 4720
OPS MGMT test 1