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AS ICT - USES OF ICT IN BUSINESS
Terms in this set (23)
What is CAD?
the use of computer systems in engineering, architecture, kitchen designs. To support the design of products
What is CAM?
the use of computers to control the manufacturing process in someway by controlling manufacturing equipment.
What are advantages of CAD
- Easily stored and transferred
- Easily altered
- Can manipulate images
- Can use libraries of artwork to include in diagrams
- can produce lists of components automatically
- Stress and strain calculations
- hatching and rendering
What are advantages of CAM
- cheaper manufacture
- faster time from design to manufacture
- better quality
- lower wage costs
- machines can be re-programmed so that new products can be made
- can make small quantities that would normally be uneconomical
list some features of CAD
- 2D and 3D
- No need to build prototype
list some features of CAM
- uses a computer
- takes the input from CAD packages and uses information to produce a set of instructions to give to machinery to manufacture the article or component
- uses a program to control equipment
- products are made automatically
- the CAM equipment can be re-programmed to make new products or components with different dimensions
Disadvantages of CAD and CAM
- Cost of software
- cost of training
- may lead to loss of jobs, but increases opportunities once trained
- CAM - Expensive machinery
What is EFT?
- moving money from on account to another e.g. from a customer account to pay for goods purchased
What are some advantages of electronic payments?
-payment is made immediately so cash flow is improved
-EFT can be integrated with accountancy systems, so fewer account staff are needed thus reducing business costs
- No wasted time dealing with cheques that bounce (get returned because not enough money)
- faster delivery can be offered
what are some disadvantages of electronic payments
- payments are easy so impulsive purchases may be made which they regret
- may be a tendency to spend too much on credit cards
- there's a danger in entering card details that they will fall into the wrong hands (used fraudulently)
- not everyone has a computer or internet access
- erosion of privacy as more companies hold data about you and what you buy
what is E-commerce
- allows shoppers to buy goods from anywhere in the world
Consists of 4 main parts:
- A catalogue of products
- A shopping cart/basket
what are some benefits and drawbacks of E-commerce
- always accessible (24/7)
- low start up and running costs
- easily updated
- search facilities
- low distribution costs
- global marketplace
- competitive edge
- gathering customer information
- alternative income sources
- lack of interaction with people
- lack of exercise
- problems when things go wrong
- lack of customer trust (copyright, fraud websites)
- problems with international legislations
- goods bought from abroad means profits stay abroad
- security problems
what is EPOS?
- the hardware and software needed to automate the checkout process
what is EFTPOS?
- paying for something, by using a credit/debit card and money is automatically transferred from the customers bank account to the shops bank account.
some advantages of EFTPOS?
- Money is taken straight out of the customer account so the company is guaranteed it
- less money for physical security as not much cash is held
TO THE CUSTOMER:
- Gives the customer many other services i.e cashback, topping up your phone
- allows a variety of payment methods, allows special offers - loyalty cards, BOGOF, vouchers
- less need for physical security as do not have to carry as much cash
what is barcode recognition?
- Using a series of light and dark bars of differing widths to enter a code which is usually printed underneath the barcode.
what is a barcode made up of?
- Country of origin code
- Manufacturer code
- The product code
- Check digit
what are the advantages and disadvantages of barcode input?
- Faster to enter data/can read at any angle
- more accurate as eliminates typing errors
- low printing costs
- frees up staff to do other tasks e.g. staff don't have to manually price goods
- Can only be used for the input of numbers
- Equipment is expensive
- corrupted barcodes can cause delays.
whats the main objectives of automatic stock control?
- Maintain stock
- Re order goods automatically
- To monitor and adjust stock levels -
- To provide management with up-to-date accurate stock levels.
what is just in time stock control?
- Control systems used for stock control in supermarkets
- Goods are delivered as fast as they are being sold
whats the just in time process?
- Code matched on stock database
- One deducted from stock database/ Item sold decreases record by 1
- Checked/ matched / compared against reorder level
- If below level automatic request sent to supplier (computer generated)
- Stock delivered
- Stock database updated
some advantages and disadvantages of JIT stock control?
- Smaller storage/warehouses needed as not much stock held
- Store is better able to respond to changing demand
- Easier to cope with several small deliveries than 1 big one
- Do not run out of fast selling items
- Less risk of stock being out of date/waste
- Expensive to introduce/set up
- More admin staff as store responsible for own ordering
- True stock may differ because of theft
- Disruption to transport would affect deliveries to the store
what are loyalty cards?
- A card used to attract / retain customers and encourage customers to shop regularly at the store.
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