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Operations Management Questions Missed
Terms in this set (28)
What is the most effective way to place a food order?
list of duties, tools/materials needed and working conditions
can be used for employee appraisals
management by objective
employees and managers agreeing on the same objectives
National Labor Relations Board
holds secret ballot elections to determine union representation
forecasting is the most difficult in what kind of food setting?
equipment purchases depend mostly on what?
What type of leadership style is demonstrated by a circular type of organizational chart
What type of oven is the most efficient per cubic feet of space
what management function takes the greatest allotment of time by a product manager
directing and controlling
are a guide that defines scope of permissible activity or general guide to organization behavior
workers accept responsibility when they understand the big picture
motivation through fear, threaten with punishment; autocratic
used to increase productivity
equipment that is compact, attractive and uses space efficienctly
3 elements are necessary for TQM problem solving
1) quality (as defined by the client)
2) systematic approach for studying the process
3) employees and or associates working together
If collective bargaining doesnt work, what method should be tried next?
what factors are most important in attracting new customers to eat at the cafeteria?
color and method of prep
What are some reasons that over time may happen?
managers may make not plan properly, the schedule may be wrong or employees may make overtime
which is lower: prime cost or actual cost
what is the goal for foodservice in school
nutritious meals within the federal and state guidelines
good communication must include what
4 management functions
planning leading organizing and controlling
why do staff on the tray lines use gloves
to create a barrier between their hands and their food
why do most accidents happen?
a statement that is understood by both buyers and suppliers of the required quality of products
what drives length of menu cycle
length of stay
what should be separated to maintain fiscal control
purchasing and receiving
THIS SET IS OFTEN IN FOLDERS WITH...
Egg and Egg Cookery
Food Service Functions
Substitutions for Common Ingredients
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