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Principles of Management Midterm Exam

Terms in this set (52)

General Management Theory
scientific management: lower levels
General Management: broader theories for all levels of manangement
Henri Fayol
General Management Theory
1. Engineer, manager of large French mining business
2. Basic functions of a manager (where we got the 4 functions of management)
A. Panning
B. Organizing
C. Commanding
D. Coordinating
E. Controlling
3. Management- a 'process'
4. 'Universality' of management principles
5. skill to be learned-not an inherent talent
6. Look at organization from top down, not shop level up like Taylor
Chester Barnard
General Management Theory
1. Bell Telephone
2. Manager's Key Tasks:
A. Cooperation
B. Common purpose
C. Communication
D. Goals
E. Motivation
3. The function of the excutive
Hawthorne Effect
A. Attention- benefits
B. Improperly designed study
-workers not motivated solely by $
Personal, social factors affect motivation
-need to study quality of supervision and management
-need to study informal work groups and their influence on employee motivation and productivity
Elton Mayo
"father" of behavioral school
Management Science- Operations Research
computer analysis of complex problems
Triangular Management
-Three approaches to solve a management problem
A. Classical- scientific management problem
B. Behavioral- human side
C. Management Science- operations research- computer analysis of complex problems
Objectives
-Goals, targets, desired end results
-A specific commitment to achieve a measurable result within a given time frame
Objectives are important because
1. Targets
2. Guide for decision making
3. Measurement of performance evaluation
4. Encourage commitment
5. Source of motivation
6. Guide for efficiency
Targets
All organizations should be working towards the same goals
Guide for decision making
one key task is making decisions, make decisions based on your goals
Measurement of performance evaluation
write goals to get the job done
encourage commitment
have employees write most of their own goals
source of motivation
management cannot make you do something, you have to want something to achieve it
Organizational objectives
prioritize, rank goals in order of importance
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