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is the unique and relatively stable pattern of behaviors, thoughts, and emotions shown by individuals
is a perosnality trait associated with being sociable, talkative, assertive, and adventurous
is a personality trait associated with being good natured, cooperative, trustful, and not jealous
is a personality trait associated with being achievement orientied, reponsible, persvering, and dependable
openness to experience
is a personality trait associated with being intellectual, original, imaginative, and cultured.
Myers-Briggs type indicator (MBTI)
is a personality inventory based on Carl Jung's work on psychological types
states that managers assume people are inherently lazy, dislike work, will avoid working hard unless forced to do so, and prefer to be directed rather than accepting responsibility
states that managers assume people are inherently motivated to work and will feel unfulfilled if they do not have the opportunity to work and make a contribution to society
Maslow's hierarchy of needs
is the theory that people are motivatied to satisfy five need levels: physiological, safety, love, esteem, and self-actualization
suggests that people who are unable to satisfy higher-order needs at a basic level will compensate by focusing on oversatisfying lower-order needs
Job characteristics model
specifies how to increase the motivational potential of a job by improving the meaningfulnesss, autonomy, and feedback associated with the job
McClelland's acquired needs theory
states that certain types of needs or desires are acquired during an individual's lifetime
refers to a person's belief that he or she will be able to complete a task successfully
self-fulfilling prophecy effect
is the idea that subordinates often live up (or down) ro the expectations of their managers
states that motivation depends on an individual's learned expectations about his or her ability to perform certain tasks and receive desired rewards
refers to the probability perceived by an individual that exerting a given amout of effort will lead to a certain level of performace
refers to the perceived probability that successfully performing at a certain level will result in attaining a specific outcome
is the use of reinforcement principles to systematically reinforce desirable work behavior and discourage undesirable work behavior; also called behavior modification
is the administration of a pleasant and rewaarding consequence following a desired behavior
decreases the frequency of or eliminates an undesirable behavior by making an unpleasant consequence contingent on that behavior's occurrence.
is the removal of an unpleasant consequence following a desired behavior; also called avoidance learning
is the absence of any reinforcement-- either positive or negative--- following teh occurrence of a behavior
is based on the logic of social comparisons and assumes that people are motivated to seek and preserve social equity in teh rewards they expect for performace
is th capacity that someone has, owing to his or her position in an organization's hierarchy, to influence other people
is the power that rests on a person's ability to motivate others' behavior through threat of punishment
organizational citizenship behavior (OCB)
is a behavior that goes above and beyond normal role expectations to help others or benefit the organization
is a management tool used to balance the use of financial goals with the use of other valuable goals that are important to overall organizational well-being
is concerned with comparing one's inputs and outcomes to others' inputs and outcomes
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