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the attitudes, values, beliefs, and customs that the majority of people in a society hold in common
groups of people living within a dominant culture but exhibiting communication that is sufficiently different to distinguish them from the dominant culture
people we know by name and tald with when the oppurtunity arises but with whom our interactions are largely impersonal
people with whom we share a high degree of commitment trust interdependence disclosure and enjoyment
sharing biographical data personal ideas and feelings that are unknown to the other person
the perceptual process of selecting and focusing on specific stimuli from the countless stimuli reaching the senses
intellectually identifying with or vicariously experiencing the feelings or attitudes of another
cushioning the effect of messages by utilizing both positive and negative politeness skills
offering ideas, observations,information, and alternative explanations that might help your partner understand the situation in a different light
managing conflict by satisfying others needs or accepting others ideas while neglecting our own
managing conflict by satisfying your own needs or advancing your own ideas with no concern for the needs or ideas of the other and no concern for the harm done to the relationship
managing conflict by giving up part of what you want to provide at least some satisfaction for both parties
managing conflict by fully addressing the needs and issues of each party and arriving at a solution that is mutually satisfying
expressing your personal preferences and defending your personal rights while respecting the preferences and rights of others
belligerently or violently confronting another with your preferences, feelings, needs, or rights with litle regard for the situation or for the feelings or rights of others
concealing the verbal and nonverbal cues that would enable our partners to understand what we are really feeling
we display our feelings when we express them through facial expressions, body responses, and verbal outbursts
the process of locating information about your topic that has been discovered by other people
adapting the information in the speech so that audience members view it as important to them
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