Mgmt 320F: test 1 vocabulary
Terms in this set (25)
Getting work done through others
Getting work done with a minimum of effort, expense, or waste.
Accomplishing task that help fulfill organizational objectives such as costumer service and satisfaction
Involves determining organizational goals and a means for achieving them.
Is deciding where decisions will be made. Who will do what jobs and tasks, and who will work for whom in the company.
Involves inspiring and motivating workers to work hard to achieve organizational goals.
Monitoring progress toward goal achievement and taking corrective action when needed
Executives responsible for the overall direction of the organization
Hold positions such as plant manager, regional manager, or divisional managers.
First line managers
Hold positions such as office manager, shift supervisor, or department manager.
Managers responsible for facilitating team activities toward goal accomplishment
Figure head role
The interpersonal role managers play when they perform ceremonial duties
The interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives
The interpersonal role managers play when they deal with people outside their units
The informational role managers play when they scan their environment for imformation
The informational role managers play when they share information without hers in their departments or companies
The informational role managers play when they share information with people outside their departments or companies
The specialized procedures, techniques, and knowledge required to get the job done
The ability to work well with others
Ability to see the organization As a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment
Motivation to manage
An assessment of how enthusiastic employees are about managing the work of others
The decision all role managers play when they adapt themselves, their subordinates and their units to change
Disturbance handler role
The decisional role managers play when they respond to severe pressures and problem that demand immediate action.
Resource allocator role
The decisional role managers play when they decide who gets what resources and in what amounts.
The decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises.
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