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Chapter 2 - Communication and Culture
Terms in this set (29)
What are the eight steps to human communication? (pg. 28)
Production of Message
What is procedural knowledge? (pg. 62)
tell us how to assemble, plan and perform content knowledge in a particular situation.
What are the two kinds of knowledge needed to be competent? (pg. 62)
What is cognitive flexibility? (pg. 62)
Ability to augment (add to) and expand knowledge about people from cultures different from my own.
What are the basic components of intercultural communication competence? (pg, 61)
Having a found knowledge to draw on
Possessing certain communication skills
What are the elements of culture? (pg. 56)
What are the two interrelated (connected) types of change involving culture? (pg, 55)
What is innovation? (pg. 55)
Discovery of new practices, interventions, tools or concepts that might produce new changes in practices or behaviors for a particular culture.
What is diffusion (pg. 55)
Mechanism of change that is seen by the spread of various ideas, concepts, institutions and practices from one culture to another.
What are the various ways culture can be learned through? (pg. 45)
Folktales, Legends and Myths
What are the characteristics of culture? (pg. 40)
Culture is shared
Culture is transmitted (transferred) from generation to generation
Culture is based on symbols
Culture is learned
Culture is dynamic
What is Samovat et. al. definition of culture? (pg. 39)
A set of human made objective and subjective element that in the past have increased the probability of survival and caused satisfaction for participants involved. Thus becoming a shared experience between people that could communicate that same language and lived in the same time and place.
What are common misconceptions about human communication (pg. 36)
Communication can solve all problems
Some people are born effective communicators
The message you send is the message you received
What are the four levels of communication responses? (pg. 34)
What are the basic characteristics or components of human communication (pg. 30)
Has a consequence
What are the four aspects of contextual communication (pg. 30)
Number of participants
What is human communication according to Samovar et. al.? (pg. 28)
Dynamic process in which people attempt to share their thoughts with other people through the use of symbols in particular settings.
How many definitions are there for the word communication? (pg. 28)
126 definitions according to Dance and Larson
What are the uses of communication? (pg. 26)
Helps fulfill interpersonal needs
Assist with person perception
Establishes cultural and personal identities
Has persuasive qualities
What is communication? (pg. 25)
Our ability to share our ideas and feelings.
Basics for all human contact.
What are the stages of the U-Curve Model of Cultural Adjustment?
What are some recommendations on how to improve communication skills (pg. 64)
Develop intercultural listening skills
Develop communication flexibility
Develop skill to tolerate ambiguity (doubt, double meaning)
What are skills? (pg. 64)
Specific behaviors you engage in to make the communication encounter a successful one.
What is the Culture-General method? (pg. 63)
Aims to understand the universal of culture on human behaviors through different learning methods.
What is the Culture-Specific Method? (pg. 63)
States that the most effective way to improve intercultural communication is to study one culture at a time and learn all of the district and specific communication features of that culture.
What are the two investigative approaches to gathering information on the components of intercultural communication? (pg. 63)
What is Content Knowledge? (pg. 62)
An understanding of topics, words, meanings and anything else required for the situation
Name several ways that one can learn culture through? (pg. 45)
Folktales, Legends and Myths
Name the stages of the U-Curve Model?
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