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MIS 304 Exam 1 UofA

Terms in this set (22)

what age are we in? What ages were before?
Agriculture and Handwork -->Industrial Revolution-->The Information Age (NOW)
Five Mega Trends in the Information Age
Mobile, Social Media, Internet of Things, Cloud Computing, Big Data
Opportunities and Challenges of Mobile Computing
-Employees can conduct business almost anytime, anywhere.
-Customers have their phones with them 24/7, allowing them to be reached throughout the day, wherever they may be.
-This trend facilitates the increasing "consumerization of IT."
-It also leads to security issues, as managers need to deal with employers' preference of "bring your own device" (BYOD).
Reason organizations use social media
to encourage employee collaboration or to connect with their customers
True or False
By 2008, more devices were connected to the Internet than people living on earth
True
Examples of physical objects that are interconnected and automatically share data over the internet
-Monitoring home temperatures while on vacation
-Alerting drivers of parking spaces and traffic volumes
-Cardiac monitors alerting physicians of potential health risks
-Smart cities, smart homes, and e-health
True or False

many regard cloud computing as the beginning of the "Fourth wave"
True
Companies in the Information Age economy, are creating value from what?
Data
Driving Impacts of Globalization
Economic Change
-International trade, global finance, labor outsourcing

Cultural change
-Multiculturalism from media, international travel, ethnic foods

Technological change
-Computing and communication platforms, global patent and copyright laws
outsourcing
moving of business processes or tasks to another company

-outsourcing doesn't automatically imply moving work overseas
Key reasons for outsourcing
-to reduce or control costs
-to free up internal resources
-to gain access to world class capabilities
-to increase the revenue potential of the organization
-to reduce time to make
-to increase process efficiencies
-to be able to focus on core activities
-to source specific capabilities or skills
Opportunities of operating in the digital world
falling transportation costs, falling telecommunication costs, reaching global markets, accessing a global labor pool
challenges of operating in the digital world
government
-political instability
-regulatory: taxes/tariffs, import/export restrictions

geo-economic
-time zones, infrastructure
-workforce:welfare, demographics, expertise

Cultural
-working with, providing services to
Information systems
information systems use information technology to collect, create, and distribute useful data
define data
data are the raw feedstock of information systems. data are the raw information that we capture every day.

data --> information-->knowledge
technical competency
involves an understanding of the "nuts and bolts." IS professionals are not necessarily experts in the nuts and bolts, but know enough to be able to apply them to practical problem solving.
business competency
is what separates IS professionals from mere techies. Although technical positions are often outsourced, it is much harder to outsource business savvy.
systems competency
also separates good IS professionals from technicians, as it involves an understanding of how technology integrates with organizations, people, and society.
computer ethics
"describes the moral issues and standards of conduct as they pertain to the use of information systems"
what negative impacts could collecting and analyzing user data have?
social decay, increased consumerism. loss of privacy
True or False
Legally there is right to phone conversation and email privacy
False
Legally, there is no right to e-mail privacy

Electronic Communications Privacy Act (ECPA), passed in 1986, protects phone conversations, but not e-mail
three levels of management
executive/strategic, managerial/tactical, operational
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