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In terms of group performance, the idea that "The whole is equal to more than the sum of its parts," is the fundamental point in the concept of:

A top-management team

The group of managers who are responsible for designing the long-range strategic plan for the organization is known as:

Self-managed work teams

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as:

Task interdependence

The degree to which the work of one member of the group affects the work performed by other members of the group is known as:

Sequential task interdependence

When the members of a group must perform their tasks in a specific order, this is known as:

A group role

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:


The members of a task force have disagreements because some members do not want to do what some of the other members want them to do. This stage of group development is known as:

All of the above

For which of the following do group members typically develop norms?

Group cohesiveness

The degree to which the members of the group are attracted to membership in the group is known as:

Social Loafing

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:


In which stage of the communication process is a common understanding reached between the participants?


In the communication process, the pathway through which the message is sent is known as the:


The translation of the message into symbols is known as:

Information richness

The amount of information that a communication medium can carry is known as:

Face-to-Face communication

The medium that is highest in information richness is:


The specialized language and words that members of an organization develop to facilitate communication among one another are referred to as:

Information distortion

When the meaning of a message changes as the message passes through a series of senders and receivers, this is known as:

Linguistic style

A manager's characteristic way of speaking is known as that manager's:

Management by wandering around

When managers pass through work areas and talk informally with workers, this is known as:

A paper trail

A written record that a message was sent and was received is known as:

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