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Terms in this set (5)
About it from the other person's perspective.
H: Have Empthy
What might he or she be feeling or thinking?
Can you think of more than one possible interpretation or explanation for the other's behavior?
Ways the other person has been trying to make things better, to help, or to show he or she cares. Or, notice how the other person may be struggling with his or her own stress or problems.
K: (Use) Kindness
Can you use kindness and be gentle when you approach the other person?