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The capacity of a person, team, or organization to influence others

countervailing power

The capacity of a person, team or organization to keep a more powerful person or group in the exchange relationship

legitimate power

An agreement among organizational members that people in certain roles can request specific behaviors of others

referent power

The capacity to influence others based on an identification with and respect for the power-holder


A contingency of power referring to the availability of alternatives


A contingency of power referring to the degree and nature of interdependence between the powerholder and others


A relationship in which a more senior member of the organization provides coaching and other career development support to a junior member - also increases power through visibility

social capital

The knowledge and other resources available to people or social units (teams, organizations) due to a durable network that connects them to others


Any behavior that attempts to alter someone's attitudes or behavior


A group that attempts to influence people outside the group by pooling the resources and power of its members

upward appeal

A type of influence in which someone with higher authority or expertise is called upon in reality or symbolically to support the influencer's position


Any attempts to increase liking by, or perceived similarity to, some targeted person

impression management

The practice of actively shaping our public images


Presenting facts, logical arguments, and emotional appeals to change another person's attitudes and behavior

organizational politics

Behaviors that others perceive as self-serving tactics for personal gain at the expense of other people and possibly the organization

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