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Funeral Service Psychology & Counseling Exam #1
Terms in this set (45)
The study of Human Behavior
Funeral Service Psychology
The study of human behavior as it relates to funeral service
The funeral direction needs a thorough understand of _____________ and __________________ because the general public now has a more ___________________ on the subject.
Grief & Bereavement
The funeral director must be familiar with the purpose and techniques of________________________
Roles the Funeral Director Plays
It is important that the funeral director is knowledgable in _______________________________ and ___________________ skills to be supportive during a time of crisis for the bereaved
Effective Communication & Counseling
Funeral directors do not choose as to whether or not they will be counselors. Their only choice is will they be ____________________________.
Good or bad counselors
The funeral direct is usually the first person to hear the __________________, the first person to observe acute grief in the family, the first to hear the multiplicity of feelings the family is going through and the first to offer _______________ as the family starts the grief journey.
Funeral directors are professional caregivers that work with bereaved families providing ______________, _________________, and ______________ tasks necessary in care for the dead in addition to providing sensitive, effective intervention during a time of emotional needs.
Legal, Administrative, and Embalming
They provide support to the bereaved during the initial stages of grief. This support is known as
"The Helping Process"
The helping process involves assisting clients to better understand themselves and how to ___________ with their problems.
Counselors have no special knowledge or wisdom about how clients ought to live their lives. They bring empathy and specific helping skills to guide clients in exploring their feelings and __________________, understanding their _____________________, making choices, and implementing changes in thoughts, effect and _____________________.
Values, Problems, and Behavior
Exploration Stage Phase 1
The client and funeral director enter into a helping relationship
Exploration Stage Phase 2
The building of a helping relationship
Insight Stage Phase 3
Exploration and assistance in helping the family understand their alternatives
Insight Stage Phase 4
Consolidation and Planning
Action Stage Phase 5
Implementation and Action
Action Stage Phase 6
Conclusion of the Funeral Process
Action Stage Phase 7
Post funeral follow up
An emotion or group of emotions caused by loss
The act or event of loss that results in the experience of grief
An adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following the loss or death of someone loved
Needs of the Bereaved
1. Confirm the Reality
2. Express Their emotions
3. Modify Emotional Ties with the Deceased
4. Memorialize the Person's life
5. Recognize and Complete Unfinished Business
6. Receive Emotional Support
7. Be Assured Feelings are Normal
8. Be accepted for where they are
9. Establish stability and security
10. Provide a basis for building new interpersonal relationships
The funeral does at least four specific things that are available to everyone:
1. It provides acting out ceremonies that give expression to feelings too deep to be put into words
2. It provides the framework for group support
3. It encourages the expression of feelings
4. The funeral provides values to live by
The American Board of Funeral Service Education summarizes nicely the purpose and value of the funeral ritual
1. Provides an opportunity to receive and express love
2. Show respect to the deceased's family and friends
3. Provides opportunity to express grief
4. Provides face to face confrontation with death which confirms its reality
5. Allows emotional support through sharing
6. Meets the needs theologically, psychology, and socially for those who mourn
7. Provides an opportunity for farewell through ritual
8. Provides a dramatic representation of the fact that a life has been lived by reflecting upon memories of the deceased
9. Helps establish emotional stability through a social support network
10. Establishes a social acceptable climate for mourning
Bowlby's 1969 pioneer work on attachment and loss provides a conceptual framework for understanding these responses. His "theory of Attachment" describes attachment behavior as?
Any behavior people develop and maintain that enables them to be close to another individual.
When one person in this relationship dies, the other individual will display signs of protest such as __________________, _____________________, _____________________, and eventually move to gradual acceptance of the loss.
Weeping, anger, and sadness
Bowlby's Theory states four things:
1. Humans have an instinctive need to form strong attachments to others
2. Attachments come from a need for security and safety
3. Situations that endanger the bond of attachment give rise to emotional reactions
4. The greater the potential loss, the more intense the reaction.
Eric Lindemann studied the survivors of the 1943 Coconut Grove fire in Boston, Massachusetts. He suggested that many of the bereaved individual's symptoms were _____________________________.
He noted that somatic distress such as feelings of tightness in the throat, choking, shortness of breath, need for sighing, an empty feeling in the abdomen, and lack of muscular power is extremely common.
Lindemann describes a "Grief Syndrome" where the bereaved exhibit:
1. Somatic or bodily distress
2. Preoccupation with the image of the deceased
3. Guilt relating to the deceased and the circumstance of the death
4. Hostile reactions
5. The inability to function as one had before the death.
Grief Syndrome: A set of symptoms associated with
Grief Work is described as
1. Emancipation from the bondage to the deceased
2. Readjustment to the environment in which the deceased is missing
3. Formation of new relationships
Grief Work is a process occurring with loss, aimed at loosening the ________________________ to the dead for reinvesting in the ______________________.
Attachment & living
Tasks of Mourning by William Wordon
1. To accept the reality of loss
2. To experience the pain of Grief and to express emotions associated with it
3. To adjust to the environment in which the deceased is missing
4. To withdraw emotional energy and reinvest it in another relationship
Grief Counseling is helping people facilitate ____________________ to a healthy completion of the tasks of grieving within a reasonable ___________________________.
Grief & Time frame
Grief therapy is specialized techniques which are used to help people with complicated ___________________________.
Anyone working closely with the bereaved needs to be familiar with the types of normal responses a person may experience. The uneducated person may interpret these normal grief reactions as ________________________________.
Feelings are the reactions of the ____________________ to an event often experienced emotionally as a sudden, _________________ and upsetting disturbance
Body & Violent
Examples of Feelings
1. Shock/disbelief, denial
6. Anxiety (A state of tension)
8. Preoccupation with thoughts of the deceased
10. Confusing awake events
Spiritual Responses to Grief
Cognitive Responses (Thinking) to Grief
1. Preoccupation with death
2. Inability to concentrate
3. Disorganized thoughts
4. Wishing for more time
5. Wishing it could have been them
6. Not believing it happened-like a bad dream
7. Sense of presence, seeing hearing loved one
8. Suicidal thoughts
9. Inability to remember
10. Easily distracted
11. Asking why
12. Feeling crazy
13. "If only..."
Behavioral Responses (Actions)
1. Doing or Saying things Contrary to beliefs/accustomed behavior
2. Staying inside all the time or needing to stay away from home
3. Frequent visits to gravesite, church, or places associated with deceased
4. Loss of interest in social activities and the world in general
5. Sleep disturbances
6. Changes in eating habits and appetite, social withdrawal
7. Increased chemical use
8. Frequent crying or angry outbursts
3. Startle Response
5. Menstrual Difficulties
9. Muscular Tension
11. Emptiness in gut
12. Appetite Loss
13. Stomach problems
14. Something stuck in throat
15. Lowered immunity to illness
16. Sexual desire changes
17. Shortness of breath
18. Increased/decreased activity
1. Negative Thoughts
3. Difficulty Concentrating
4. Lower Productivity
6. Forgetting details
7. Mind going blank
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