Group Dynamics: Chapter 12
Terms in this set (16)
ad hoc teams
Teams, usually of limited duration, formed by selecting members from a pool of eligible and available prospective members; also known as knots.
Trained teams that perform standardized, technical tasks that require coordinated actions, often using tools, equipment, or technology.
Project groups composed of people with differing types of functional expertise, often drawn from various levels, divisions, or segments of an organization.
Hypothetical divisions that separate the members of a heterogeneous group into smaller, more homogeneous subgroups.
group affective tone
The collective emotional mood of a group.
The confidence or certainty that other individuals will do what they are supposed to do even in the absence of social surveillance or pressure.
Acronym for knowledge, skills, abilities, and other characteristics that are needed to complete a job or task successfully.
organizational trust model
A theory of trust in groups and organizational settings that assumes people's trust in others is based on perceptions of ability, benevolence, and integrity.
quality circles (QCs)
Small self-regulated groups of employees charged with identifying ways to improve product quality.
real teams model
A theoretical analysis of teams that identifies key factors that distinguish effective ("real") teams from other collective enterprises, including a compelling direction, an enabling structure, a supportive context, and effective leadership (developed by J. Richard Hackman).
romance of teams
The intuitive appeal of teams as effective means of improving performance in business and organizational settings, despite the relative lack of definitive evidence supporting their utility.
One of the first attempts to apply scientific methods to the analysis of workplace efficiency and productivity; it stressed time management, routinized tasks, and close supervision of the workforce.
A unified, structured group that pursues collective goals through coordinated, interdependent interaction.
Instructional methods used to promote the development of interpersonal and teamwork skills in individuals and teams.
Empirically supported instructional methods used to teach individuals and teams the cognitive, behavioral, and affective skills required for effective team performance.
The process by which members of the team combine their knowledge, skills, abilities, and other resources, through a coordinated series of actions, to produce an outcome.