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Officer 1 study questions
Terms in this set (234)
Who must take corrective action if an investigation confirms a harassment complaint has merit?
The Fire Chief
Which of the following is one of the 16 NFFF Life Safety Summit initiatives?
Ensure that firefighter have access to counseling and psychological support services
When steam-powered fire engines were introduced in the 1800's, what was the reaction of many volunteer firefighter?
Firefighters were threatened by the apparatus and resisted their use
To be effective in a role-playing exercise, a candidate's supervisory decisions should be strictly based on:
policies and regulations
Which condition could ensue if it were not for the principle of unity of command?
Firefighters could receive multiple, possibly conflicting, orders from different officers
Which type of organizational document is developed by various government-authorized organizations to implement a law that has been passed by a government body?
Which of the following is an example of environmental noise?
Poor radio reception
Of the following chief officer titles, which is the lowest in rank?
Which document is used by the human resources department to summarize the scope of the job and provide examples of the typical tasks a person holding that position might be expecting to perform?
Which ICS position has the authority to immediately suspend or alter activities on an incident scene?
What is the term for the ability of a test to measure what it is intended to measure on a consistent basis?
According to the International Association of Fire Chiefs, a person who worked as a managing fire officer for 3 to 5 years, is certified at the NFPA Fire Officer 3 level, and has completed formal education equivalent to a bachelors degree is known as a(n):
administrative fire officer
As a part of active listening, when should the listener interrupt the speaker?
Never;the speaker should be allowed to have a full say
What is the primary purpose of having an accurate "beginning of shift report"?
To ensure adequate staffing
If a promotion eligibility list is banned, what is typically one of the group headings?
What does the "I" stand for in CISD?
Hidden within the assessment center in-basket papers are usually a few surprises, including a few ___________ items.
Throughout their careers, firefighters experience four major events that change the way they relate to the formal fire department organization. What is one of those events?
First promotion to chief officer
What does the "I" stand for in NFIRS?
Despite the invention of technical firefighting equipment, what is the most important resource on a fire scene?
When an incident requires an expanded incident report narrative, who must complete it?
All company members
In general, which level of supervisor has the longest and most divers reading list for its promotional multiple-choice examinations?
Which item should be included in a personal study journal?
Which NFPA standard covers the infection control program?
According to the NFPA, approximately _________ of on-duty deaths result from heart attacks.
Approximately ______ of firefighters who die in vehicle collisions are NOT wearing a seat belt.
Which rule pertains to IDLH conditions?
2 in-2 out
Historically, how did the fire service originate in the United States?
As communities of civilian volunteers
Which of the following is a correct statement about sexual harassment?
It may be the result of offensive verbal conduct
What kind of process is communication?
Which legislation enacted in 1883 established the civil service system in the U.S federal government?
Which type of organization document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designed operations or actions?
Standard operational procedure
What does the first "F" in NFFF stand for?
Which kind of behavior can be described as consistent with the departments core values, mission statement, and value statements?
Which statement best summarizes the role of the supervising fire officer in decision making and problem solving?
Chiefs will be available for consultation, but the fire officers will run their stations.
What is the most common form of report that fire officers are required to make?
What is one example of sociological noise in communication?
What makes "grapevine" flourish?
Lack of timely and accurate official information
Which type of information is included in the first part of a "beginning of shift report"?
All of the following are common ways of organizing a fire department EXCEPT by:
Which phrase best describes the receivers responsibility during the communication process?
Capture and interpret information
What is the basis for the air time ratings for SCBA?
Air consumption of an individual at rest
What is one of the three recommended activities for fire officers to help them work effectively with their supervisors?
Keep the supervisor informed
What is an effective method of providing feedback to responders for improving their emergency radio communications skills?
Having personnel listen to recordings of their own radio transmissions during emergencies
In preparing for examinations, candidates should be familiar with the materials on the reference reading list as well as:
recent local history
Which of the following roles is commonly encountered in an assessment center role-play simulation?
An angry citizen
NFPA 1500 requires __________ to tack identities, assignments, and locations of all firefighters operating at an incident scene.
a personnel accountability system
What were the first building codes originally developed to prevent?
Which level of fire officer is generally associated with supervising a single fore company or apparatus?
Fire Officer 1
When officers are preparing to present a class that covers a specific topic, what/whom should they consult first?
Their personal training library
Which agency establishes standards for live fire training?
The practice of having multiple companies that might respond together do pre-incident planning together in their response area is viewed as:
An excellent method of improving coordination between companies
In which situation is an autocratic leadership style required?
The fire company is involved in a high-risk emergency scene activity
Which union member is appointed or elected to be the first line of labor representation in the work place?
How many days is a supervisor given to reply to a written grievance?
Which of the following is a correct statement about the International Association of Firefighters?
It has impacted nearly every aspect of a firefighters job
Leaders can be effective only to the degree that others:
Are willing to accept their leadership.
What is the first step when developing a specific training program what is now already an existing program or lesson plan?
Assess the needs
"The process of achieving proficiency through instruction and hands on practice in the operation of equipment and systems" is the definition of:
The specific behavior to perform, the conditions in which it must be performed, and the performance measures are all part of a(n).
Which of the following is one of the two unique leadership challenges faced by fire officers?
Fire station as a work location
On the Blake and Mounton Managerial Grid, the person with a sound attitude believes in "what's right" rather than:
Providing information about the workings of local government is an example of which form of positive discipline?
Fredrick Winslow Taylor viewed workers as "cheap, stupid, and:
What is the current philosophical trend in labor-management relationships?
What does a Theory X Manager believe?
People do it like to work
Which of the following is one of the three primary components that defines the range, Scope, and tasks of a fire officers supervisory activities?
The municipality's personal regulations
According to Studies of Social Power, an incident commander directing resources in an incident is an example of _____ power
What is the fifth level of Maslows hierarchy of needs?
When operations at an emergency incident, which method is recommended to assist a fire officer with making standard decisions in a consistent manner?
Use a check list
Which phrase best describes the types of incidents for which fire officers should conduct a brief review as soon as possible after the incident?
During the evaluation of a new firefighter, who determines each individuals skills, knowledge, aptitudes, strengths, and weaknesses?
What is the strongest force that influences the performance and commitment of a volunteer firefighter?
Which process is defined as establishing expectations with a subordinate and examining where he or she stands relative to those expectations?
Annual performance evaluation
Which of the following is an objective of the presentation step of instruction?
Create interest in the material
One of Fredrick Windows Taylor's four principles of scientific management is to replace the "rule-of-thumb" work methods with:
Methods based on scientific study of the tasks
Active learning research recommends limiting formal lectures to a maximum of _________ minutes.
What is progressive discipline?
Moving from positive to ego rice discipline
Step ________ initiates the formal part of the grievance procedure
Positive discipline is reinforced by
Recognizing improved performances and rewarding excellent performance
There are many ways to shrink a fire departments labor supply. What is one of the methods preferred by most fire departments?
What is a natural characteristic of firefighters that officers can use as a stimulant in positive discipline?
The ________ management school developed by George Elton Mayo shifted the focus more attentions to the workers and to working conditions that would make them more productive.
What is one of the four areas typically evaluated in a structured probationary program monthly firefighter assessment?
Progress in learning the district
What is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor?
A goal of an effective fire officer is to delegate decision making in routine activities to the:
Lowest possible level
In which situation is strong autocratic leadership the most essential?
Executing orders to evacuate a building
__________ is an effective positive discipline strategy.
Which of the following is a memorandum of understanding most similar to?
A labor contract
At what point in the grievance process can an employee contact a union representative to discuss an issue?
At any time
_________ is a method whereby representatives of employees (unions) and employees determine the conditions of employment through direct negotiation.
When providing training, fire officers act in another role besides instructor. What is that other role?
What is the minimum discharge volume for a hose line used on a live fire training evolution?
95gpm (359.6 lpm)
What is the fourth step in the five step approach to making a decision?
Make a choice
Which statement is correct about the range and depth of skills that new firefighters bring to the job?
They vary widely, from a few hours of orientation to NFPA 1001 certification as a firefighter
What is the third step of the four step method of instruction?
What are the two sides of fire service discipline?
Positive and negative
Who is generally he first point of contact between the workers and the fire department organization
Which term best defines as the systematic pursuit of practical results, using available human and knowledge resources in a concerted and reinforcing way?
Human Resources management is built from two generalized schools of management thought. Which of the following is one of those schools?
Which purchasing process is best suited for complex, technical items?
Request for proposal
FIRESCOPE was created as a result of ________
several massive wildland fires in California
Which of the following is one of the four broad categories of issues a fire officer can expect to encounter?
Which of the following is one of the four possible responses to an investigation?
Take no further action
In the ICS, actions required to achieve tactical objectives occur at which level of command?
Which budget covers the day to day cost of delivering services?
What does the "D" stand for int he ABCD of public education course design?
The primary purpose of an investigation of a complaint is to:
obtain additional information
Which of the following is one of the NFPA's 10 tips for using social media to expand safety message outreach?
Be interesting and entertaining
Which of the following is NOT a step recommended by the NFPA when dealing with the media
Practice full disclosure
What is the term for the type of needs that the fire department can address by developing programs to reduce risk, such as a bicycle helmet safety campaign?
When does Fast-attack mode end?
When the incident stabilizes
When should a fire officer tell a complainant that certain actions will be taken?
When it is within the scope of his or her authority
Which term describes the total quantity of combustible products that are within a room or space?
What has been used in recent years to streamline purchases and leverage greater discounts?
On a NFPA 704 symbol, which number represents the highest hazard?
What do the Triangle Shirtwaist Company, the Beverly Hills Supper Club, and the Station Nightclub all have in common?
Fires at these businesses resulted in the adoption and amendment of fire codes
What is the first step in the budget process?
Identification of needs and required resources
What is one of the five options available to fire departments if revenues are reduced?
Defer scheduled expenditures
Which of the following is a correct action for an officer hearing a complaint that is directly related to his or her actions?
Do not explain or offer an excuse
In the ICS, which command level defines the actions necessary to achieve the strategic goals?
A(n) ________ shows the exterior of the structure, site access, doors, utilities access, and other aspects of the building.
What does the "A" stand for in the ABCD of public education course design?
What is the NRF?
An all-hazards approach to incident response
How should a company officer handle disputes between companies over interpretation of an operational policy?
Refer the problem to an officer higher in the organization
Which agency of the federal government directly oversees CERT?
If a fire officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded?
Chief of operations
Uniforms are classified as which type of expense?
What is the preferred method of communication between two officers during transfer of command?
Face to face
Which type of feedback focuses on the effectiveness of the program in relation to the desired effect?
Which of the following is one of the positions on the ICS command Staff?
Public Information Officer
Which of the following is a member of the ICS general Staff
What is the second step in the six-step budget process?
prepare the budget request
What is the fourth step in the five step process of decision making?
implement the solution
Which of the following is one of the three strategic priorities within the ICS?
What is the first step in Michael Taigman's conflict resolution model?
Drain the emotional bubble
Which NFPA term means "an organization, office, or individual responsible for enforcing the requirements of a code or standard or approving equipment, materials, and installation, or a procedure" ?
Authority having jurisdiction
Which term describes funds that are set aside from a budget account, pursuant to a certain budget request?
The CERT program is designated to assist local communities in functioning effectively during the first _____ hours after a catastrophic event.
Which of the following is one of the two roles in which locally elected officials act relative to the development of the local budget?
An error or fault resulting from defective judgment, deficient knowledge, or carelessness is termed a(n) _______
What is the subject of the public safety program known as Stop, Drop, and Roll?
Teaching young children what to do if their clothing catches fire.
What can an agency conduct to identify hazards and the probability of the hazard occurring?
In the preincident plan, assessment of the roof, floor, and wall construction and their structural integrity should focus on ___________.
factors that could lead to collapse
When conducting a fire inspection, where should the inspection begin?
At the exterior of the building
The ICS command structure should fit the ________.
requirements of the incident
Which of the following is legally enforceable?
Both A and B
A. Fire Code
B. Building Code
Nuclear power plants, bulk fuel storage facilities, hospitals, and jails are examples of __________ properties.
Which of the following is one of the top three local tax revenue sources?
How are the fast and loud aspects of a typical Western world emergency response likely to be perceived by people from different cultures?
If a firefighter is faced with a life threatening situation due to deteriorating conditions, Which action should he or she take first?
Declare a maybay
What are the two major components of the incident action plan?
Tactics and strategies
Which U.S. Supreme Court case determined the need for warrants in fire investigation?
Michigan vs. Clifford
Who is responsible for preventing the contamination of evidence?
Fire crews on the scene
What does the term "turnaround point" relate to?
An air management plan
What does the C in "RECEO VS" stand for?
Which of the following statement about the requirement for a search warrant to collect evidence at a fire scene is correct?
No warrant is required if collection is conducted while the fire service is on scene and the evidence is in plain view
Which leadership style for supervision during emergency scene operations?
What is Rule 10 of the Rules of Engagement?
Abandon your position and retreat before deteriorating conditions can harm you.
Which of the following is one of Klein's decision making models?
Which acronym stands for a systematic method of accounting for all personnel at an emergency incident?
According to the Rules of Engagement, How much risk is acceptable in attempting to save property that is "savable"?
How do fire officers formally exercise leadership of a team?
Rank and Authority
According to a study by Captain William R. Mora, three-fourths of line of duty deaths occur:
in enclosed structures
What is CRM?
A behavioral modification training system
"Do not risk your lives for lives or property that cannot be saved" is which Rule of Engagement?
During operations, if a fire officer encounters a problem or hazard, when should he or she relay that information to command?
As soon as the officer realizes there is a problem or hazard
"To cause firefighters to manage search and rescue and rescue and supporting firefighting operations in a calculated, controlled and safe manner" is the objective of which Rule of Engagement?
If a fresh oxygen supply is introduced to a fire in the smoldering phase, the fire will:
resume the fully developed phase
What must a fire officer do after he or she requests a fire investigator to respond to a suspected crime scene?
Secure the scene
Which cause is identified in the largest number of fires?
Which term describes the division of responsibilities among individuals and teams in a manner that allows for their effective accomplishment?
Complete this principle of CRM: "Humans create technology; therefore:
it is fallible
Which step in a typical pattern of smoke movement occurs second?
Lateral Spread along the ceiling
Dr. James Reason likened the multiple defensive layers of high-technology systems to:
A good size-up requires to look carefully and assess what can be seen, and to _________ about what cannot be seen.
make reasonable assumtions
What is the fire investigators primary responsibility when conducting a fire investigation?
Develop a properly documented case
Who is responsible for conducting the fire cause investigation?
Which strategy would an incident command select when he or she believes the benefits of controlling and extinguishing the fire outweigh the risks to firefighter?
The Rules of Engagement are:
Incendiary devices are tangible items that are classified as ________ evidence.
To be effective in a CRM environment, leaders must:
Be open to suggestions and constructive criticism
During non-emergency situations, which style of leadership should fire officers normally use?
Which term means "the level of understanding and awareness one has regarding the reality of a set conditions"?
According to James Reason, unsafe acts committed by people who are in direct contact with the situation or system are classified as which type of failure?
Which of the following is one of Gordon Dupont's "dirty dozen"?
According to studies conducted by Underwriters Laboratories (UL), flashover in a legacy home occurs in about _______ minutes.
Why should incident commanders request additional resources whenever all the units have been or will be committed?
to provide an on-scene reserve
CRM does not advocate or support any undermining of:
Which of the following hazard zones presents the highest potential hazard to firefighters?
Most fire departments meet the requirement to establish a rapid intervention crew (RIC) by:
dispatching an additional fire company
An apparatus driver fails to come to a complete stop at a stop sign during an emergency response. What type of negative discipline would be appointed for a first time offense?
What is the flammable liquid of choice for most arsonist?
Which of the following are used to ensure that each firefighter knows which type of performance is expected and where he or she stands in relation to those expectations?
According to the Annex A of NFPA 1021, public safety personnel must make choices base on the:
Maximum benefit to the citizen and the community
__________ consist of assigning an experienced member of the team to help a less experienced person.
Which of the following is one of Gordon Duponts "dirty dozen"?
According to NFPA, approximately what percentage of firefighters in the United States are volunteers?
Which class of standpipe systems in intended solely for use by firefighters?
Which situation justifies exposing firefighters to a high level of risk?
Realistic chance of saving a life
Which of the following has been used in recent years to streamline purchases and leverage greater discounts?
What is the largest fire service labor organization in the United States?
At the Fire Officer 1 level,emphasis is placed on accomplishing the departments goals and objectives by working through __________ to achieve the desired results.
Employee relations include all activities designed to:
maintain a rapport with the employees
What must the first arriving company fire officer provide to the dispatch center upon arrival at an accident scene?
Verbal picture of the scene
What is a current demographic trend in the United States?
The country is Becoming increasingly multi-ethnic
Gary Yukl describes leadership as the process of influencing others to:
understand and agree about what needs to be done
Does the "message" component of the communication cycle need to be written?
No, it can be a facial expression or other non verbal statement
Which type of occupancy fire is associated with higher than average number of firefighter line of duty fire deaths?
What is the overriding responsibility of fire officers in fire attack?
Supervising the company while assigned tasks are being performed
Who is responsible for completing the National Fire Incident Reporting System documents?
Which incident priority takes precedence over the others?
Who determines fitness-for-duty status after reviewing documentation of a members exposure?
Fire Department physician
Which item is permitted at a live fire training session?
Which of the four functions of management is used when a fire officer considers the impact on the budget before making purchases?
To be effective, how should a candidate act during role-playing exercise?
What is one rule that could prevent 8 to 12 firefighters deaths per year if complied with every time?
Firefighters must be seated and wear seat belts in transit.
Which member of the ICS general staff is responsible for the management of all actions directly related to controlling the incident?
Operations section chief
Which agency of the federal government directly oversees the CERT?
Which of the following terms is described as "a negotiated legal agreement between a labor organization and the local jurisdiction"?
The formal fire department organization considers a fire officer to be the representative of whom?
The fire chief
The ICS command Structure should fit the:
requirements of the incident
According to the Rules of Engagement, who makes the final decision regarding whether to proceed with an assigned objective?
The company tasked with achieving the objectives
What is the focal point of crew resource management in conflict resolution?
Determining whats right
How should volunteer departments handle periodic personnel evaluations?
periodic evaluations should be provided for all memebers
Which kind of studies did Fredrick Winslow Taylor perform to determine the optimal way to perform a job?
Time and motion
Which term best describes the process of scoring a multiple choice examination?
Near misses, fire ground problems, and performance deficiencies are indicators of a need for:
A single firefighter entering a structure alone is a violation of which Rule of Engagement?
Using the order model of communication, assuming an order was issued from Command to Engine 5, What should be the last part of that communication?
confirmation from command
What is a recommended method for reducing resistance to the establishment of rules for appropriate workplace behavior?
Firefighters develop their own set of rules
All of the following are areas in which the fire officer needs to keep the chief officer informed EXCEPT:
A citizen finding fault with a firefighters behavior is an example of which type of problem?
According to Studies of Social Power, Which type of power is demonstrated when a firefighter complies with an order to avoid punishment?
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