human resource management midterm

EXTRA CREDIT: 4 step training process (ADIE)
Analysis - identyfiy job KSA compare to traines KSA
Development- form measurable KSA training & review budget
Implement-train targeted group via OJT
Evaluate-ases success or failure
CH 1...focuses on using centralized call senters and outsourcing arragements with venders as a way of providing specialized reports for HR activites
transactional human resources
4 basic functions of management pg 98
planning, leading, controling
human resource management is best defined as the process of
aquiring, training, appraising and
describe non traditional worker
seasonal, job sharing
evidense based HR rely on ____ pg 13-15
data, facts, analytics, scientiic rigor, critical evaluations, research
what ter refers to knowledge, training, expertise of firm worker
human capital
Ch 2... Linda 56 year old white lady. what law protects her from discrimination
age discrimination 1967
equal employ act 1963 employer can pay people differently for
senority, merit, production/quantity
what 2 defenses are available for employers defending themselves against discrimination pg 35
BFOQ binafied occupational qualification &business necesity
____ employer engages in an employment practice or policy that has a greater adverse effect on effected group
dispared impact
maria is consulting an atorney about filing SH charges... ways to prove SH
quid pro quo & hostile work environment
useful in minimize liability for SH
ubner civil rights 1951 file complaint in ___ days after incident takes place
CH 3 general moters begain to improve quality and satisfaction. what step are they on in strategic management process
evaluate performance
most likely serves as basis for HR strategy developed by majority of firms
work force
during strategy planning process SWAT chart and environmental scanning used for
gather information
1st step in strategic management process
define current business
capital carpet and tile oporate website they are implementing strategy of ___
vertical strategy
basic step in management planning process includes setting objectives determining alternative course of actions T/F
most important human resource issue to address during the integration stage of a merger and aquisition
identify and retain talent
CH 4 describes a job in terms of mesurable and observable behaviors that an employee doing the job must exhibit to do the job well
company job analysis
sumarize personal quality traits skills education needed for job
job specification
jakie is nurse on temp assistant at hospital as needed basis. jackie is what kid of worker
person who fills top executive job at firm
refer to end to end process of planning recruiting developmenting manageing and compensating
talanent management
disadvantage of using executive recruiter pg 97
what client says isnt really what they need, charges for head hunter may vary
compny had pool of applicants. 1st step in pre screening
CH 5 score 70 on test one day and 110 on test another day
test not reliable
1st step in conducting an interview is
ubderstand the job/job description
used to measure job knowledge
acheivment test
what type of interview will include segment" tell me about a time you worked successful in team environment
behavioral interview
____ test includes test of general ability
primamry advantage of using management assesive centers in selection process
measure performance
screening devise measures tolerance of others who steel
paper pencil honesty test
most likely outcome using same test on all people
reduce bias
test administered for hiring process should be valid and reasonable T/F
CH 6 pilot trained on simulator
helps focus effort of trainees and trainers and establishes bentch mark for evaluating training program
instructional objective
suzie was hired after graduation abd assigned to complete management training program she moved to various jobs for 9 months
job rotation
eric in group with 5 managers teams at pepsi company group competing against another management group
management games
4 basic categories of training program outcome that are typically measured include reactive, learning, behavior, and results T/F
_____ is special approach to organizational change
organizational development
refers to setting specific members goals and review progress made
use critical incidents to explain ratings
hailo horn