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EXTRA CREDIT: 4 step training process (ADIE)
Analysis - identyfiy job KSA compare to traines KSA
Development- form measurable KSA training & review budget
Implement-train targeted group via OJT
Evaluate-ases success or failure
CH 1...focuses on using centralized call senters and outsourcing arragements with venders as a way of providing specialized reports for HR activites
transactional human resources
evidense based HR rely on ____ pg 13-15
data, facts, analytics, scientiic rigor, critical evaluations, research
Ch 2... Linda 56 year old white lady. what law protects her from discrimination
age discrimination 1967
what 2 defenses are available for employers defending themselves against discrimination pg 35
BFOQ binafied occupational qualification &business necesity
____ employer engages in an employment practice or policy that has a greater adverse effect on effected group
maria is consulting an atorney about filing SH charges... ways to prove SH
quid pro quo & hostile work environment
CH 3 general moters begain to improve quality and satisfaction. what step are they on in strategic management process
basic step in management planning process includes setting objectives determining alternative course of actions T/F
most important human resource issue to address during the integration stage of a merger and aquisition
identify and retain talent
CH 4 describes a job in terms of mesurable and observable behaviors that an employee doing the job must exhibit to do the job well
company job analysis
jakie is nurse on temp assistant at hospital as needed basis. jackie is what kid of worker
refer to end to end process of planning recruiting developmenting manageing and compensating
disadvantage of using executive recruiter pg 97
what client says isnt really what they need, charges for head hunter may vary
what type of interview will include segment" tell me about a time you worked successful in team environment
helps focus effort of trainees and trainers and establishes bentch mark for evaluating training program
suzie was hired after graduation abd assigned to complete management training program she moved to various jobs for 9 months
eric in group with 5 managers teams at pepsi company group competing against another management group
4 basic categories of training program outcome that are typically measured include reactive, learning, behavior, and results T/F
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