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Forces external or internal that arouse enthusiasm and persistence to pursue a certain course of actions is called?


Managers understand what makes people initiate actions, what influences choice of action, and why they persist in that action over time.

Study of Motivation Helps...

When needs leads to behavior leads to rewards which informs one that the behavior can be used again is ?

A Simple Model of Motivation

Things that make you feel good when you are doing something particular is what type of reward?

Intrinsic Rewards

Instead of doing things that make you feel good, when someone else makes you feel good and you receive a reward it is called?

Extrinsic Reward

The most talented and innovative employees seek what type of rewards?

Intrinsic Rewards

Rewards people get from working on intellectually stimulating and challenging technical problems, as well as by the potentially beneficial global impact of their work.

psychic rewards

What concerns that thought process that influence behavior is?

Content Theories

The idea that people are motivated by a hierarchy of needs is?

Maslow's Hierarchy of Needs Theory

According to Maslow's theory what needs must be satisfied before higher-order needs are activated?
(Needs such as Physical Needs, Security, Love, Esteem, and Self-Actualization)

Low-Order Needs

Classifying needs into existence, relatedness, and growth is?

Clayton Alderfer ERG Theory

Failure to meet a high order need may trigger a regression to an already fulfilled lower order need is?

Frustration-Regression Principle

Which theory suggests that individuals may move up and down depending on an ability to satisfy needs is?

ERG Theory

Motivators influence levels of satisfaction and what influences levels of dissatisfaction in Herzberg's Two-Factor Theory?

Hygiene Factors

Managers who increase motivation and enhance performance by setting specific, challenging goals, then helping people track their progress towards that goal and providing feed back is what theory?

Locke and Latham Goal-Setting Theory

If people think their compensation is equal to what other get for similar efforts is an example of what theory?

Stacy Adams Equity Theory

whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.


Change of work effort, outcomes, perceptions, or leaving the job may result in what?

Inequity Resulted

If a person thinks motivation depend on one's expectations about their ablility to perform tasks and receive desired rewards is ? 16-3c

Expectancy Theory

The relationship between behavior and its consequences is?

Reinforcement Theory

When something leads you to an unpleasant outcome after you do a bad behavior is called?


Withholding positive rewards and ignoring undesirable behavior is?


Administration of a pleasant and rewarding consequence following a desired behavior is?

Positive Reinforcement

Removing unpleasant consequence once a behavior is improves also called negative reinforement is?

Avoidance Learning

Rotating employees from one job to another to provide a greater variety and satisfaction is?

Job Rotation

Combining small tasks into one new, broader job so that people perform a variety of actions is?

Job Enlargement

Incorporating high level motivators into work, including responsibility, recognition, and oppoutunities for growth, learning, and achievement is?

Job Enrichment

Observance of other people's behavior resulting in motivation is what theory?

Social Learning Theory

Also called self-control, this occurs when one motivates themselves by setting goals and ways to reach them and providing positive reinforcement to oneself when goals are achieved is?


An individual's belief about whether or not they can accomplish a specific task or outcome is?


responses that produce a satisfying effect in a particular situation become more likely to occur again in that situation, and responses that produce a discomforting effect become less likely to occur again in that situation.

Thorndike law of effect

Identified three basic acquired needs:
Need for Achievement
Need for Affiliation
Need for Power
Largely determined by early life experiences

McClelland's Need Theory

These are examples of what?
Skill variety
Task identity
Task significance

Hackman & Oldham's Model of Job Design
Core Job Dimensions

The degree to which individuals want personal and psychological development
Job enrichment is predicted to be more successful for people with high growth need strength

Hackman & Oldham's Theory: Growth Need Strength

When core job dimensions lead to Critical Psychological States which in turn produce personal work outcomes and overall constitues an employees growth to the point where they need strengh is?

Hackman & Oldham's Model of Job Design

The value an outcome holds for the person contemplating it.


The perceived likelihood that performance will be followed by a particular outcome.


Employees' perception of the likelihood that their efforts will enable them to attain their performance goals.


power sharing, the delegation of power or authority to subordinates in an organization


When employees receive information about company performance.
have knowledge and skills to contribute to company goals, have the power to make substantive decisions, and
are rewarded based on company performance this is?


people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.


Feeling a sense of meaningfulness, connectivity, and having a chance to learn, grow, and advance are part of ?


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