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HR CHAPTER 8 MULTIPLE CHOICE

Terms in this set (112)

Why does health and safety concern managers and supervisors?
because occupational health and safety accidents are numerous and costly
Which of the following is a factor that causes an occupational illness?
inhalation of fumes
Which of the following is a factor that causes an occupational injury?
fracture (workplace accident)
Which of the following is an occupational injury?
fracture (workplace accident)
Which of the following is an occupational illness?
inhalation of asbestos
In all jurisdictions, to whom are employers required to report any accidents that cause injuries or diseases?
the Workers' Compensation Board
Which of the following is an employee responsibility for health and safety?
follow all safety rules and regulations
Which of the following is an employee responsibility for health and safety?
report all unsafe conditions
Which of the following is an employee responsibility for health and safety?
wear all prescribed safety equipment
What is an employer's responsibility under health and safety legislation?
compiling an annual summary of work-related injuries and illnesses
What is a supervisor's duty under health and safety legislation?
ensuring that workers use or wear safety equipment, devices, or clothing
What is part of employer obligation under health and safety regulations?
keep records of all work-related accidents and injuries
Which statement indicates the emphasis of Workers' Compensation?
the emphasis of Workers' Compensation is to return the employee to his or her job (or some modification thereof) as soon as possible
Frequently, employers will create a group consisting of representatives of various segments of the organization to work on safety-related issues. What are these groups commonly called?
employee-management safety committee
What best defines an organization's senior management team's legal fundamental health and safety responsibilities?
to take reasonable precautions to ensure employee safety
What does the shared responsibility model of workplace safety assume about

health and safety?
the employees and the employer must co-operate on ensuring safety
What best defines an organization's CEO's legal health and safety

responsibilities?
to take reasonable precautions to ensure employee safety
What are the supervisor's legal responsibilities concerning employee health

and safety?
conduct workplace inspections and correct unsafe acts
What best defines the workers' legal fundamental health and safety

responsibilities?
to follow on-site rules and expectations of their organization
What primary legal body regulates occupational health and safety for

hospitals?
provincial health and safety legislation
What primary legal body regulates occupational health and safety for airlines?
federal health and safety legislation
What primary legal body regulates occupational health and safety for

communications companies?
federal health and safety legislation
What primary legal body regulates occupational health and safety for

companies such as Walmart and Costco?
provincial health and safety legislation
What is the name of the health and safety legislation in which company

owners and directors, and governments can be charged with criminal negligence?
Bill C45
What is the name of the primary health and safety legislation in which the

company owners, directors, supervisors, and suppliers who work within the provincial

jurisdiction can receive fines and penalties if they do not take every reasonable precaution

to ensure employee health and safety?
Workers' Compensation Act
What would be an indirect cost of a workplace fatality?
lost production
It was found that several of an organization's workers had not been trained and did not know their three fundamental rights that underlie health and safety legislation. Which of the following is one of their three rights?
the right to refuse dangerous work without penalty
It was found that several of an organization's workers were inexperienced and did not know their three fundamental rights that underlie health and safety legislation. Which of the following is one of their three rights?
the right to participate in identifying and correcting health and safety problems
What is the key legal role of the supervisor with respect to ensuring

the safety of workers?
to communicate to each of the workers how to work safely
What is the owners' responsibility under health and safety legislation?
take every reasonable precaution to guarantee worker safety
Employers, managers and supervisors are required by law to provide health

and safety orientations to newly hired employees. What would be a critical first step to

providing a new employee orientation?
check the training needs of the employees
The courts found that a drywall company did not display due diligence. What

best defines due diligence?
carry out your work and your health and safety responsibilities
What legislation would be the primary legislation you would rely on in a

situation that involves substance abuse?
privacy
Substance abuse among employees is one of the major societal issues of

today, found in all levels of an organization. Who plays a key role in identifying potential

substance abuse problems through regular employee monitoring of attendance, behaviour,

and performance?
supervisor
An owner of an oil and gas company discovered that several employees working in safety-sensitive work environments smoked cannabis between shifts and on coffee breaks. The supervisor stated that he was not aware of cannabis use by the employees. What were the supervisor's legal responsibilities in this situation?
conduct workplace inspections and correct unsafe acts
Which of the following would be an indirect cost of a workplace accident?
public fears
An organization was charged with several safety offences as they did not take all reasonable precautions to ensure employee safety. What legal defense was required, which the organization could not prove?
due diligence
What primary legal body regulates violence in the workplace?
health and safety
What recent legislative changes have broadened the responsibility of employers to ensure the work environment is free of violence.
health and safety
A year after several investigations, a company was found criminally liable for several health and safety violations. What legal body regulates health and safety criminal negligence charges?
Bill C45
What is the primary legal responsibility of joint health and safety committees?
to create a non-adversarial environment between employee and management representatives where people can work together to improve the safety and health of the workplace
What is a supplier's legal role in ensuring health and safety?
to ensure that any biological, chemical, or physical agent being supplied is labelled in accordance with legislation
What are the legal duties of suppliers under health and safety legislation?
to ensure that any biological, chemical, or physical agent being supplied is labelled

in accordance with legislation
What best defines young workers' (18 to 23 years of age) legal fundamental health and safety responsibilities?
to follow health and safety on-site practices
It was found that a gas station worker had run after a truck driver who had left

the gas station without paying for his gas. He was not aware of his three fundamental

rights that underlie health and safety legislation. Which of the following is one of his three

rights?
the right to know about hazards in the workplace
It was found that a fast food worker received burns to his hands on his

first work shift. Which of the following is one of the three fundamental rights that the

worker should have been informed of?
the right to participate in identifying and correcting health and safety problems
It was found that a retail worker fell off a ladder on her first month of work.

Which of the following is one of the three fundamental rights that the she should have

been informed of?
the right to participate in identifying and correcting health and safety problems
It was found that a worker for AJ Manufacturing received burns to his arms. He had just been employed part-time at minimum wage. He was vulnerable in that he was inexperienced and did not really understand his three fundamental rights that underlie health and safety legislation. Which of the following is one of his three rights that he needed to know before he began working?
the right to refuse dangerous work without penalty
What primary legal body regulates Occupational Health and Safety at Bell Canada?
federal health and safety legislation
According to the text, what is the most important role of a safety program?
to motivate managers, supervisors, and subordinates to be aware of safety considerations
What would likely be the most effective means for an organization to

communicate its safety rules?
through its supervisors
Where do injuries and fatalities typically occur?
more frequently off the job than on the job
Of the following penalties, which one is least likely to be used to deal with

employees who are safety risks, except for serious violations?
termination/dismissal
What is typically NOT referred to in employer safety rules?
reporting careless or unsafe co-workers
There are a variety of ways that safety rules are enforced. What would be the most effective way to help employees understand the organization's health and safety rules?
supervisor provides on-the-job coaching in health and safety
What is one of the minimum legal elements of an organization's health and safety program?
statement of aims and responsibilities
What is one of the minimum legal elements of an organization's health and

safety program?
inspect of premises, equipment, and work
Several employees working for a construction company received injuries that will require them to miss time from work. What is a workplace injury called when a worker misses time from work?
lost-time injury
A short time after a convenience store robbery, a team of professionals arrived at the store to provide counselling to employees who were experiencing shock and other emotions around the robbery. What are these intervention teams called?
crisis intervention and critical incident teams
What are the components or elements of WHMIS?
labeling of hazardous material; MSDS; training
Which statement best explains the purpose of Material Safety Data Sheets?
They are a primary method of informing employees about health risks and handling instructions associated with chemicals and other potentially hazardous substances.
What is considered to be the most severe hazard facing office workers?
air pollution
What are employee complaints of headaches; dizziness; disorientation; fatigue; and eye, ear, and throat irritation often symptoms of?
sick-building syndrome
Which of the following is NOT one of the basic ways of overcoming polluted buildings?
prohibit employees from wearing cologne and perfume in the workplace
What is the least likely problem in working with video display terminals?
radiation hazards
Which is NOT a way to prevent repetitive strain injuries?
regular use of an anti-inflammatory
As far as workplace violence is concerned, which measure is NOT required under occupational health and safety regulations?
Employees who witness violence must take reasonable action to stop it.
What is a common measure for reducing workplace violence?
worker and supervisor training
What type of hazard would an electrician apprentice be exposed to when doing the electrical wiring for a high rise building?
physical agents
Building supply companies have yard workers who are exposed to many hazards when lifting, hauling and moving building supplies. Which type of hazard is lifting and hauling building materials?
physical agent
Several office administration workers are experiencing pain, tingling and numbness in their fingers. What is this injury called?
carpal tunnel syndrome
Second-hand smoke is an example of what type of health and safety hazard, and issue?
chemical agent that can cause an illness
What WHMIS symbol used on the supplier's products would help workers be

aware of hazardous materials that could cause burns to the skin?
hand and stick burning in circle (corrosive material)
What WHMIS symbol used on the supplier's products would help workers be

aware of hazardous compressed gas materials?
tube-shaped cylinder in circle
What WHMIS symbol used on the supplier's products would help workers be

aware of materials causing immediate and serious toxic effects?
cross bones in circle (poisonous and infectious material)
What does the federal Workplace Hazardous Material Information System

(WHMIS) require of organizations?
that their suppliers provide a Material Safety Data Sheet (MSDS) on each

hazardous product they produce
WHMIS states that workers have a right to know about potential

workplace hazards. What three elements are the federal Workplace Hazardous Material

Information System (WHMIS) based on?
Material Safety Data Sheet (MSDS), training, and labels
What does the federal Workplace Hazardous Material Information System (WHMIS) require?
that medical product suppliers provide a Material Safety Data Sheet (MSDS) on each hazardous product they produce
What is workplace stress?
stress is any adjustive demand caused by physical, mental or emotional factors that require coping behaviour
What are the new legislative requirements that owners must meet to ensure

their work environment is free of violence?
conduct a risk assessment
What major health hazard category would stress be classified under?
psychosocial
What major health hazard category would C. difficile virus, hepatitis viruses,

and HIV be classified under?
biohazards
What major health hazard category would extension cords running across the

floor be classified under?
physical agents
What are the working conditions that cause stress called?
workplace or job stressors
Which of the following is a major cause of workplace stress?
relationships at work
Which of the following is a major cause of workplace stress?
unsafe conditions
Which of the following is a workplace stressor?
chance occurrences
What are two workplace stressors?
poor training and orientations
What are two workplace strain reactions?
psychological and physical
An employee was not able to concentrate or remember details, and was moody. What type of strain was this employee experiencing?
psychological
What is a symptom of organizational work stress?
poor concentration
What is a common cause of workplace stress?
excessive job pressures
What would be a symptom of lack of personal fulfillment in a job?
burnout
Which of the following is an organizational technique for managing stressors?
clarifying an employee's work role
What is one tip for reducing job-related stress?
avoid stressful situations in the workplace
Which segment would likely be included in an employer-sponsored stress-management program?
time management
What is the type of health services that employers provide primarily related to?
employer size and the importance of such services
Company-sponsored nutrition, weight control, and smoking cessation programs are often organized under larger plans. What are these plans known as?
wellness programs
What would be a major criticism by unions about wellness programs?
They focus too much on a person's unhealthy lifestyle and ignore workplace issues

that create unhealthy employees.
What would be a major focus of disability management programs?
Create a work environment where employees want to return to work.
What type of stress management intervention would be most effective?
a primary intervention that deals with workplace stressors
What type of stress management intervention would be focused on dealing

with workplace stressors?
primary intervention
What type of stress management intervention would be focused on dealing

with workplace stress?
secondary (i.e. yoga and fitness classes)
If an employee is experiencing severe personal problems, who would be the

individual most likely to refer the worker to the company-sponsored employee assistance

program?
his or her supervisor
When do personal problems such as alcoholism, spousal abuse, and financial

ruin become organizational problems?
when the problems affect behaviour at work and interfere with job performance
What do most employers consider alcoholism to be?
a disease that requires treatment
What action should be avoided if a supervisor suspects that a subordinate has

a severe drinking problem?
confronting the employee with his or her suspected alcoholism
On two recent occasions, an emergency room clerk showed up for her late

night 12 hour shift under the influence of alcohol and was sent home even though a staff

replacement could not be found and patients were already waiting for over three hours.

What legislation would guide the manager's immediate decision on how to handle the

emergency room clerk who came to work under the influence of alcohol?
Health and Safety
An organization provides employees with access to trained professionals

who provide short-term counselling and then refer the person on to specialists in the area

of need. What is this service called?
Employee Assistance Programs (EAPs)
It is generally recognized in our society that better health is

beneficial to the individual and the organization. What programs could an organization

offer to encourage healthier lifestyles among its employees?
wellness programs that encourage health through programs that emphasize exercise

and nutrition
What program could an organization offer to encourage healthier lifestyles

among its employees?
health services ranging from first-aid kits to an on-site physician and nurse
What is the problem if an organization conducts mandatory drug testing?
drug testing is NOT legally permitted in Canada
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