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midterm SW 304
Terms in this set (22)
Founding Mother of Social Work
structure membership tied to goals,
commitment of all members,
standards of excellence,
information based decision making,
external support and recognition,
What are the characteristics of effective teams?
identify the source of the conflict
defining it as a group problem
employing active listening to all points of view
clarifying unclear ideas and positions
avoiding win lose situations with a focus on cooperation
recognizing both emotional and objective aspects of the conflict
seeking common ground based on shared interests
steps in managing conflict
objectivity or providing arguments on both sides of an issue,
List the strategies for using persuasion
Warmth involves conveying a feeling of interest, concern, well being, and liking to another individual. it promotes a sense of comfort and well being in the other person. Empathy is the conveyance to people both verbally and nonverbvally that you understand how they feel.You are in tune with how the other person feels, you acknowlege and understand the other person's sutuation.
What's the difference between Empathy and warmth?
Legitimate power is attained because of one's position and vested authority
referent power is held as a result of other group members respect and high esteem
What is the difference between legitimate and referent power
Rewards power, is held because of the ability to provide positive reinforcement and rewards to others.
Coercive power, the capability of dispensing punishments or harm in order to influence others behavior.
what is the difference between reward and coercive power?
What is the name of a practitioner who has a wide variety of skills?
What must a social Worker change in order to accomplish goals
What is called a stable state of balance
Giving another the right to vote in one's place is called
Tendency of a system to progress toward disorganization, chaos is called
Major rules of an organization
A proposal requiring action
AD Hoc Committee
What is a group assigned one responsibility and then terminated called
Taking up time to prevent a group from voting on a topic is called
The minimum number of members needed to legally transact business is called
To add, delete or substitute words of a motion is called
To postpone action on a motion already on the floor is called
the official record of decisions reached by a group is called
what is a set of interrelated elements that form a functional whole called
What must a social worker change in order to accomplish goals.
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