Ch. 10 Information Systems
Terms in this set (24)
Pricing, promoting, selling, and distributing the organization's goods and services pertains to which of the following functions?
Who is responsible for operational matters and monitoring day-to-day events?
This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.
This level of management is involved with tactical planning and implementing the long-term goals within an organization.
________ systems help supervisors by generating databases that act as the foundation for other information systems.
Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?
Management Information System (MIS)
Who uses management information systems?
Which system presents information in a highly summarized form?
Executive Support System
A transaction processing system is also referred to as a ________.
Data Processing System
The ________ activity records the customer requests for products or services.
Money collected from or owed by customers is called ________.
The ________ keeps records of the number of each kind of part or finished good in the warehouse.
Inventory Control System
What documentation shows the income, expenses, and difference between them for a company during a specific time period?
This lists the assets, liabilities, and the equity of an organization.
Regional managers can compare their regular sales reports with that of the other regional managers by using ________.
An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.
This system is a flexible tool for data analysis, since its reports do not have a fixed format.
Decision Support System (DSS)
In a GDSS, the ________ is generally the decision maker.
This typically consists of transactions from the transaction processing system.
This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.
Some of these systems have the ability to retrieve information from databases outside the company, such as business-news services.
Decision Support System (DSS)
These systems are used in managing documents, communicating, and scheduling.
Office Automation System
Project resources can be scheduled, planned, and controlled using ________.
Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?
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