McGraw Hill- Integrated Electronic Health Records: A worktext for Greenway Medical Technologies' PrimeSUITE Chapter 2 Review Answers
Is PrimeSUITE a practice management tool or an electronic health record?
Both.
PrimeSUITE functions as practice management software as well as an EHR.
List the types of insurance companies that need to be provided with a billing claim form.
Commercial insurance (BCBS, etc.); Medicare; Medicaid; Workers' Compensation; TRICARE.
Commercial insurance carriers, as well as government-sponsored plans, need to be provided with billing claim forms
Is a paper-based system of records more secure than an electronic one?
No; they both have some security issues, but an electronic system is actually safer.
An electronic system is safer than a paper-based one.
When transitioning to EHRs, which costs are higher: initial costs or long-term costs?
Initial costs. Long term, there are actually cost savings compared to the current paper/manual systems once training has taken place and
staff members become more comfortable with the new processes.
Initial costs are highest when moving to an electronic system.
What does PrimeSUITE's PrimeEXCHANGE function do?
Allows for the sharing of clinical information between providers or other parties who have a need to know the information.
The PrimeEXCHANGE function allows users to share, or exchange, information.
What is PrimeSPEECH?
The speech recognition technology available in PrimeSUITE.
PrimeSPEECH is a speech-recognition tool.
Where would you look to determine if a patient has had a polio vaccine?
Immunizations List
The Immunizations List would should you whether a patient has had a polio vaccine.
Where would you go to write a letter to a specialist to whom a patient is being referred?
Referral Letters
Referral letters are composed in the Referral Letters section of PrimeSUITE.
Where would you go to send tasks or make requests of physicians or other practice staff?
Task Management
You will use the Task Management section to assign tasks or make requests of practice staff.
Put the following steps in the flow of information into the correct order: Care Provider; Front Desk/Check-In; Business Office/Billing;
Check-Out Desk; Appointment Scheduling; Nursing/Clinical Support; Clinical Staff/Care Provider.
Appointment Scheduling, Front Desk/Check-In, Nursing/Clinical Support, Care Provider, Check-Out Desk, Business Office/Billing, Clinical
Staff/Care Provider (if necessary).
The flow of information begins with appointment scheduling, moves through front desk check-in, nursing/clinical support, care provider, and
check-out, and finished with billing; the clinical staff and care provider are cycled back to as necessary.
When would the clinical documentation steps need to be repeated?
Only in cases where the provider ordered diagnostic procedures, such as x-rays or laboratory tests.
The clinical documentation process is only repeated if extra procedures were ordered for a patient.
How do you access the Help feature in PrimeSUITE?
From the Help tab on the menu bar, accessible from any screen in the program.
You can access the Help feature from any screen in the PrimeSUITE program.
How many ways are there to locate information?
Two; searching by topic or using the User's Guide.
You may search for a topic or look it up in the User's Guide.
Using the Help feature, describe how to add a new allergy to a patient's chart.
Access the Help feature from the screen you are on; enter "add allergy" into the search box or look up "add allergy" in the topic list. There,
you will find the directions you are looking for.
You find the directions you need by either looking up "add allergy" or searching for the information.
EHR/EMR software is more comprehensive than practice management software because it:
includes clinical documentation.
PrimeSUITE:
* has mobile applications
* assists in information exchange
*all of the above
* allows for ePrescribing
all of the above
In the long-term, costs will ____ when transitioning to an electronic health record system.
decrease
List the steps included in patient flow of information.
1.Appointment Scheduling
2.Front desk/ Check- In
3.Nursing/Clinical Support
4.Care Provider
5.Check-Out Desk
6.Business Office/Billing
7.Clinical Staff/ Care Provider
Discuss three advantages to electronic health records as discussed in the text.
Interoperability is an advantage that really is not possible in a manual system. Interoperability means that through a single database, many different functions can take place and information can be shared.
Assuring regulatory compliance is also made easier and more efficient through use of an electronic health record.
From a more global perspective, the use of electronic medical records will allow for the collection and use of incredible amounts of clinical data for use in medical research and epidemiology, which will have a profound effect on healthcare worldwide.
What is practice management software?
Typical software, such as computer programs that carry out functions and operations.
What feature of PrimeSUITE allows practitioners to access clinical trials and other research?
PrimeRESEARCH.
If you needed to use PrimeSUITE's Help feature to look up how to register a patient, how would you do it?
Click help, and it opens the user guide. You can search a topic by using the index or glossary.
What is the CMS-1500 form?
A form generated after each visit that contains patient, insurance information, and ICD -9- CM and CPT codes.
Mobile EHR applications are currently available on what mobile devices?
PDA's, iPhone, iPod touch, and iPad.
Define interoperability and give an example of how it might be used in the health care field.
Interoperability means that through a single database, many different functions can take place and information can be shared. An example is prescribing of medications.
List three advantages of ePrescribing.
A physician can submit an prescription electronically instead of paper based. It gives an accurate, and permanent record, and the prescription is ready to be picked up when a patient arrives.
What is electronic claims submission? Why is this preferred method of claims submission?
Electronic Claim Submission means that the information is sent by wire to a clearing house. It is the preferred billing method because it cuts down on biling errors, and cuts down on processing time, which results in faster payments
List at least three main applications found in a typical practice management program.
Complete a Billing Claim Form for Each Visit
Scheduling Appointments
Entering Each Patient Seen into a Master List
What is the final step in the Front Desk/Check-In process?
Start Patient Tracking ----> Patient Tracking Automated/ Manual Start
Your medical office is preparing to transition from a paper-based office to an electronic one; you are really excited about this change. One day you receive an email from one of your some colleagues negatively discussing the change, and wondering why things could not stay how they are now. Your colleague is looking to you and asking your opinion. What would you say to them to convince them this transition is a good thing?
I know that we have gotten use to doing this in a paper-based fashion, but as a growing company we need to implement procedures that could help use move more quickly and sufficiently; and i feel that moving forward as an electronic-based office would absolutely hep use do that; and besides i hate having a desk full of paperwork daily.
Which of PrimeSUITE's many EHR applications do you feel is the most beneficial or useful? Explain your answer.
Answers will vary; a student's chosen application should be backed up with clear examples and thought.
Depending upon your point of view, any of the PrimeSUITE applications may prove to be the most useful for day-to-day job functions.
The EHR is the entire system and not an application of it. This was looking for items such as "PrimeResearch or PrimeExchange"
Denisse Cruz arrives at your office for her annual check-up appointment with Dr. Smith. Discuss what will happen with Denisse as she moves through each step of patient flow.
First Denisse is going to arrive to the office on the day and time of her appointment, and she will be checked in. Any information that she has not yet given are has changed will be collected then. After you are checked in you will be asked to take a seat until you are called to the back. Once you are called to the back all of your vitals will be checked. You will then be asked questions about your visit as well as your medical history. Now the physician steps in for the actual exam. Once the exam is complete and the doctor has came up with the stern plan for the better of the patient they begin the process of billing.
A patient is admitted to the hospital with a constant, severe migraine headache. After numerous tests, no cause for the headache can be determined. Discuss how EHRs might help diagnose this patient
Their system keeps track of all of their patients health records for any problems that they have been seen for. If the hospital can't figure it out maybe going through their records will help you understand
Contrast a typical day in a paper-based office with a day at an office that uses practice management software.
A day in a paper-based will be much longer and tiresome. At the end of each day you are stuck to file paper work, and finish incomplete paper work. A day at an office that uses practice management software will be much quicker. The patient flow will be swifter because every thing is electronic and it moves as the patient does.
The medical office you work in recently transitioned into an electronic office and is implementing practice management software. You are excited about this change and are learning all you can about the new technology. However, some of your coworkers are having trouble grasping the basics, and are now saying they don't want to use the software at all. What steps could you take to assist your struggling coworkers?
Offer to help them after work for about an hour so that i can get them to understand the new software; so that we all will be on board.
Practice Management Software
Procedures that take place at the time of care, rather than at a remote location or at a point in time after care is complete
User Guide
Included in the HELP feature of PrimeSUITE and allows office staff search for assistance in using the software
Provider
person, usually a physician, who performs health care services requiring specialized education and training
Encounter Form
A form generated at the completion of an office visit, a portion of which details diagnosis, procedures and services, performed for each procedure/service.
Practice Management Software
Specialized computer software that performs administrative and billing procedures in medical offices