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MGMT 340 - Exam 2 Study Guide CH 9-14

Terms in this set (51)

CONTEXT:
• Adequate Resources
Need the tools to complete the job
• Effective Leadership and Structure
Agreeing to the specifics of work and how the team fits together to integrate individual skills
• Climate of Trust
Members must trust each other and the leader
• Performance and Rewards Systems that Reflect Team Contributions
Cannot just be based on individual effort

COMPOSITION:
• Abilities of Members
Need technical expertise, problem-solving, decision-making, and good interpersonal skills
• Personality of Members
Conscientiousness, openness to experience, and agreeableness all relate to team performance
• Allocating Roles and Diversity
Many necessary roles must be filled
Diversity can often lead to lower performance
• Size of Team
The smaller the better: 5 to 9 is optimal
• Member's Preference for Teamwork
Do the members want to be on teams?

PROCESS:
• Common Plan and Purpose
Create a common purpose that provides direction
Have reflexivity: willing to adjust plan if necessary
• Establishment of Specific Team Goals
Must be specific, measurable, realistic, and challenging
• Team Efficacy
Team believes in its ability to succeed
• Team Identity
recognizing individuals' specific skills and abilities, as well as creating a climate of respect and inclusion
• Team Cohesion
members are emotionally attached to one another and motivated toward the team because of their attachment.
• Mental Models
Have an accurate and common mental map of how the work gets done
• A Managed Level of Conflict
Task conflicts are helpful; interpersonal conflicts are not
• Minimized Social Loafing
Team holds itself accountable both individually and as a team