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CMS 334k Exam 3
Terms in this set (42)
What are the functions of eye gaze?
-Reflecting cognitive activity
-Communicating nature and relationship
What factors affect gaze?
-Topic and tasks
What is eye gaze?
When you are looking at someone's eyes, but they are not looking at yours.
What is mutual eye gaze?
When you are both looking into each others eyes.
Eye gaze during interactions:
-More while listening
-Less while speaking
Communicating nature of relationship:
Intimacy and dominance
Visual dominance ratio (VDR):
The percent of time gazing while speaking, divided by the percent of time gazing while listening.
What does higher VDR mean?
Pupil dilation and constriction:
Pupils dilate when we feel positive towards something; constrict when we feel negative towards something. (-Hess)
-Bigger pupils, more genuine. -Hensley
Factors affecting pupil size?
-Drugs ( antidepressants: pupils dilate)
-Mental effort and interest
What you hear
How do you classify vocalics?
-Pitch (Frequency and resonance)
-Vocal characteristics (crying)
-Vocal segregates (fillers)- "um"s and "ah"s
-Pauses (silence within your own speech)
-Speech latency (time between two people talking)
Rate, rhythm, duration of speech, and dialect and accent.
Methods of judging voice:
What can you detect best from voice?
-turn yielding (speaker)
-turn maintaining (speaker)
-turn requesting (listener)
-turn denying (listener)
What is impression management?
attempt to exercise control over communication behavioral cues to convey a certain impression/ identity
Is impression management deceptive?
No, makes social interaction more pleasant
-Not presenting a false self, just more favorable for a certain environment.
Dimensions of Impressions:
Immediacy in established relationships:
quantity is replaced by quality
Cognitive Valence Theory (CVT):
Explain responses to increases in intimacy by a partner
The 6 cognitive Scheme
1. Cultural appropriateness
2. Personal predispositions
3. Interpersonal valence/reward
4. Relational appropriateness
5. Situational appropriateness
6. Psychological or physical state
What happens when a schema is violated?
The behavior is considered negative and compensation occurs.
And if none of the schemas are violated?
Behavior is considered positive and reciprocation occurs
We tend to RECIPROCATE when behavior is generally consistent with our expectations and preferences (or more positive than our expectations)
We tend to COMPENSATE when behavior violates expectations and preferences (particularly when behavior labeled negatively)
What we perceive a dominate person to have
What an actual person in a position of dominance possess
Voice in relation to dominance:
The voice conveys dominance more than visual cues.
NVs that increase persuasion:
Proxemics, appearance, haptics, eye bahavior, facial expressions, and vocalics.
Why are these bahaviors persuasive?
-They get attention
-They show a combination of power and immediacy
Cultural differences in culture:
Greeting behaviors, touching, eye contact, eating, and lines.
Effective intercultural communication
Communicating effectively is about minimizing misunderstandings. - Gudykunst
Attractive voice qualities:
Mod-high volume, more articulation, more resonance, more fluency, less monotone, less nasality, etc.
CMC affect on NV behavior:
-Cues filtered Out (lack of social presence)
-Different kinds of cues
-Research findings for
instrumentation (task orientated)
Expressiveness (relationship oriented)
Less powerful= woman