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5 Written questions

5 Matching questions

  1. interest
  2. dissatissfied customer
  3. ending cash
  4. nonsufficient funds (nsf)
  5. money market instruments
  1. a the amount paid by a borrower to a lender in exchange for the use of the lender's money over a certain period
  2. b cash in teller's drawer at the end of the day
  3. c indicates that the drawer's account balance is less than the amount of a check or withdrawal order presented for payment
  4. d private and government obligations with a maturity of one year or less
  5. e a result of unmet customer expectations and a cause of reduced business

5 Multiple choice questions

  1. a deposit account from which funds can be drawn by writing a check
  2. charging a fee for the use of money
  3. stipulated time, following the date on which payment is due, during which no late fee is charged
  4. business contract by which a borrower and lender enter into an agreement
  5. a customer who presents problems that cannot be solved, expresses anger, or displays disruptive behavior

5 True/False questions

  1. interest ratethe amount paid by a borrower to a lender in exchange for the use of the lender's money over a certain period

          

  2. installment loanloan on which the principal and the finance charges are repaid in fixed payments for a predetermined number of months

          

  3. direct depositprogram whereby a check issuer delivers the check directly to the payee's bank for credit to his or her account

          

  4. financinginvolves the purchase of, or advance of, funds arising from installment sales for a customer selling aproduct or service

          

  5. Deliveryto leave money or items with a bank for credit to a bank account