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CMST 2064 Midterm
Terms in this set (63)
6 characteristics of small groups
a. 3 or more members
e. Common goal
f. Psychological bond
Difference between primary and secondary groups
a. Primary - fulfill our basic social needs (Ex: family)
b. Secondary - exist to reach a goal, then disband (many secondary groups become primary groups) (Ex: task)
6 characteristics of an effective group
a. Clear, elevating goal
b. Competent members
c. Unified commitment
d. Collaborative climate
e. Standards of excellence
f. Principled leaders
5 tips to avoid in order to have an effective group
a. Distrust of other team members
b. Fear of conflict
c. Lack of commitment to the team
d. Avoid accountability
e. Lack of focus in achieving results
5 characteristics of an effective group member
b. Problem-solving ability
c. Openness and supportiveness
e. Positive personal style
Characterized by ongoing tensions between the multiple contradictions, complexities, human experience
What is a system?
a. A set of interconnected parts working together to form a whole in the context of a changing environment.
Crucial to a group, any info that comes from outside the group
As input ceases groups begin to die
Transform input, done through discussion, conflict, forming expectations, and establishing relationships
The results, could be improved relationships, solutions to problems, resolution of conflict. Both tangible and intangible.
9. What is the "ripple effect" in groups?
Small part of huge system can have a tremendous impact.
Groups are more productive than the individual, work together instead of against each other, promotes deep diversity, and membership cooperation
Misinformation is shared, groups produce a worse result than an individual, competing against each other, resisting change, groupthink (Ex: gangs)
4 qualities associated with interpersonal attraction
What is the similarity thesis?
We all like people who are like us because we believe they will like us.
3 qualities of groups that attract individuals to groups
5 stages of group formation
Forming - uncertainty
Storming - conflict
Norming - cooperation
Performing - cohesiveness
Adjourning - exiting
very clear stated (rules), sanctions (punishments)
not clearly stated (rules), develop over time, not really noticed until they are broken
3 types of general norms
4 types of group norms
Mutuality of concern
Idea that we are all equally committed to the group
Effective goal setting should raise productivity and improve work quality, and clarify member's expectations.
6 C's of goal-setting
4 categories of commitment
4 types of group motivators
Sense of meaningfulness
Sense of choice
Sense of competence
Sense of progress
3 types of needs (Schultz's FIRO Theory)
Need for inclusion
Need for control
Need for affection
Social group member
a person who enjoys working with people but is also comfortable working alone
Unsocial group member
feels unworthy or undervalued by the group and may withdraw and become a loner...try not to be noticed to avoid being hurt
no problem with power and control, comfortable giving orders as taking them, excellent leaders
wants control but reluctant to pursue, often submissive to the group
tries to take control by dominating group, criticize others to force their decisions
a person who has no emotional problems dealing with group members, secure enough to function in a group where affection and social interaction are not high priorities
believes no one likes them; superficial relationships, aloof, uninvolved, rarely share honest opinions or feelings
tries to get close to everyone and seeks intimate friendships despite disinterest of others, too talkative, too personal, too confiding
focus on goal, any behavior that helps achieve goal
building relationships, cohesion
putting individual needs ahead of the group
creates new ideas, fosters creativity
helps organize group, make good decisions
promotes collaboration, avoids friction (worker bee?)
6 self-centered behaviors to avoid in groups
5 suggestions to enhance role performance
Adopted an expanded role
Performing leadership role when needed
Observing and self-monitoring
Explain the Trait Leadership Theory
Identifies and prescribes individual characteristics and behaviors needed for effective leadership. Based on the idea that leaders are born, not made. (Most reject now)
Explain the Styles Leadership Theory
Groups specific leadership traits into distinct styles
Actors work in different styles such as tough, gentle, comic, or tragic, but leaders are normally classified as laissez-faire, autocratic, or democratic
seek power and authority by controlling the direction and outcome of group work
promotes interests of group members and practices social equality
lets the group take charge of all direction and action
3 tips to becoming a leader
1. Talk early and often (don't dominate)
2. Know more (but not everything)
3. Offer your opinion (let it remain an opinion)
What is leadership?
Those behaviors that motivate, guide, influence, may include persuasion.
2 steps involved in Situational Leadership Theory
Diagnose - carefully analyze ourselves, our group, and the circumstances in which we work together
Adapt - their style to what the group needs
difference in task and relationship-motivated leaders
a. Task motivated leaders want the job done even if it results in not getting along with other members
b. Relationship-motivated leaders wanting to get along with other members even if it results in not getting the job done
Difference in the three characteristics of the leadership situation
a. Leader-member relations
b. Task structure
Functional Leadership Theory
a. Claims that the leadership role is "to do or get done whatever is not being adequately handled for group needs"
b. Focusing on what the leader does rather than who the leader is
five questions should a group member ask her/himself if she/he is thinking about leading a group?
a. Do you believe your behavior and decisions help your group achieve its common goal?
b. Do your personality traits and skills match the group needs?
c. Do your intelligence, creativity, knowledge, skills, and emotional maturity promote the common goal?
d. Do the members of your group assume essential leadership functions as needed?
e. Do you have courage to move towards and learn from difficult situations rather than avoid them to reduce personal and group anxieties?
three types of problem-solving leadership skills
a. Task leadership skills
b. Procedural leadership skills
c. Interpersonal leadership skills
a. A way of leading that focuses on the followers reaching their greatest potential
b. Very high morals, standards, and ideas, group members want to emulate them
four characteristics of Transformational Leadership
a. Idealized influence
b. Inspirational motivation
c. Intellectual stimulation
d. Individualized consideration
two traits characterize a Level 5 Leader
a. Readiness - desire
b. Ability - knowledge, skills
window and the mirror
a. "They'd look out the window for something or someone outside themselves to blame for poor results, but would preen in front of the mirror and credit themselves when things went well." Pg. 19
five levels of leadership defined in the Level 5 Leadership reading
a. Level 5 Executive
b. Effective Leader
c. Competent Manager
d. Contributing Team Member
e. Highly Capable Individual
THIS SET IS OFTEN IN FOLDERS WITH...
CMST 2064 Midterm
CMST 2064 Midterm
cmst 2064 final review
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