16 terms

Helper Theory Chapter 1,2,3

STUDY
PLAY
Informal Helpers
Also help people in times of crisis and distress
Formal Helpers
Help people manage he distressing problems of life
Problem situation
Complex and messy problems in living that they are not handling
Catalyst
A person who predicts change
Life Enhancing Outcomes
Problems managed and opportunities developed
Corollary
Consequences of something else
Empathy
the ability to understand the client from his/her point of view
Working Alliance
Relationship bonding between helper and client
Blind Spots
Are things we fail to see or choose to ignore that keep us form identifying and managing problem situations
Self-Regulation
Self control
Nondiscretionary
a mandated change
Incompetent Helpers
Pass themselves off as professional. (Not having the knowledge or skills needed o work with clients).
Dialogue Focus
Effective communication skills.
Non-Verbal Communication
The face and body gestures-ways of sending messages
S.O.L.E.R
Squarely, Open Posture, Leaning, Eye Contact, Relaxed
Narrative Therapy
Focus on clients' understanding or their stories and how their experiences, thoughts, emotions, and actions fit into the context of their story.