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ISDS 1102 FINAL
Terms in this set (154)
Successful companies operate ______________, integrating the operations of all departments.
Operating cross-functionally means integrating the operations of all ________.
What is a way of monitoring an entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously
gathering feedback on each part?
What is information that returns to its original transmitter and modifies the transmitter's actions?
Which of the following is one of Thomas Friedman's 10 forces that flattened the world?
Fall of the Berlin Wall
A(n) __________ is a collection of parts that link to achieve a common purpose.
Management __________ systems is a business function, like accounting or human resources, that moves information about people,
products, and processes across the company to facilitate decision making and problem solving.
Records, measures, and reports monetary transactions.
Tracks strategic financial issues including money, banking, credit, investments, and assets.
Maintains policies, plans, and procedures for the effective management of employees.
Supports sales by planning, pricing, and promoting goods or services.
Manages the process of converting or transforming resources into goods or services.
Performs the function of selling goods or services.
Cars, Groceries, Clothing, Computers, Jewlry, Books, Magazines, Ice Cream, Material items or products that customers will buy to satisfy a want or need.
Examples of Goods
Cutting Hair, Doctor, Dentist, Massage Therapist, Cleaning Business, Package Delivery Business, Teaching, Waiting Tables, Tasks performed by people that customers will buy to satisfy a want or need.
Examples of Services
Lettuce, tomatoes, patty, bun, ketchup; Cook the patty, put the ingredients together; Hamburger
Input; Process; Output
Which of the following is a broad function of a CIO?
Ensuring the delivery of all IT projects, on time and within budget; Ensuring that the strategic vision of IT is in line with the strategic vision of the organization; Building and maintaining strong executive relationships
Who is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and
Chief Security Officer (CSO)
What is the legal protection afforded an expression of an idea?
What are the principles and standards that guide our behavior toward other people?
The chief ___________ officer is responsible for ensuring the ethical and legal use of information within an organization.
________ software involves the unauthorized use, duplication, distribution, or sale of copyrighted software.
A database maintains information on____________
Inventory, Transactions, and Employees
Which database model is a type of database that stores information in the form of logically related two-dimensional tables?
Relational database model
What in the relational database model is a person, place, thing, transaction, or event about which information is stored?
Why do relational databases use foreign keys?
To create logical relationships
What is an interactive website that is kept constantly updated and relevant to the needs of its customers using a database?
A foreign key in the relational database model is a ___________ key of one table that appears as an attribute in another table.
Maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses)
The data elements associated with an entity
Allows users to create, read, update, and delete data in a relational database
Relational database management system
Stores information in the form of logically related two-dimensional tables
Relational database model
Compiles all of the metadata about the data elements in the data model
Provides details about data
Collection of related data elements
Field (or group of fields) that uniquely identifies a given record in a table
A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables
Creates, reads, updates, and deletes data in a database while controlling access and security
Database management system (DBMS)
Logical data structures that detail the relationships among data elements using graphics or pictures
The smallest or basic unit of information
Asks users to write lines of code to answer questions against a database
Structured query language (SQL)
Stores information about a person, place, thing, transaction, or event
An interactive website kept constantly updated and relevant to the needs of its __________ customers using a database.
The person responsible for updating and maintaining website content.
The person responsible for creating the original website content.
Includes fixed data incapable of change in the event of a user action.
Includes data that change based on user actions.
Stored in a dynamic catalog, or an area of a website that stores information about products in a database.
Dynamic website information
A process that transforms information using a common set of enterprise definitions; a process that loads information into a data warehouse; a process that extracts information from internal and external databases
What is data mining?
The process of analyzing data to extract information not offered by the raw data alone
What does the Data Warehousing Institute estimate that low-quality information costs U.S. businesses annually?
Challenges facing many businesses
1. Collecting information
2. Discerning patterns and meaning in the information
3. Responding to the resultant information
A ________ is the common term for the representation of multidimensional information.
Information _____________ or scrubbing is the process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information.
Information _____________ activities include removing redundant records, fixing erroneous relationships, and fixing inaccurate data.
One hundred percent complete and accurate information is _____________.
Every department had its own method for recording data so when trying to share information, data did not match and users did not get the data they really needed.
Inconsistent Data Definitions
Managers need to perform cross-functional analysis using data from all departments, which differed in granularities, formats, and levels.
Lack of Data Standards
The data, if available, were often incorrect or incomplete. Therefore, users could not rely on the data to make decisions.
Poor Data Quality
Users could not get the data they needed; what was collected was not always useful for intended purposes.
Inadequate Data Usefulness
Most data stored in operational databases did not allow users direct access; users had to wait to have their queries or questions answered by MIS professionals who could code SQL.
Ineffective Direct Data Access
A process that extracts information from internal and external databases, transforms it using a common set of enterprise definitions, and loads it into a data warehouse.
Extraction, transformation, and loading (ETL)
Contains a subset of data warehouse information.
The common term for the representation of multidimensional information.
A process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information.
Information cleansing or scrubbing
Determine the accuracy and completeness of its data.
Data quality audits
Accesses large amounts of data from different management information systems.
Tracks corporate metrics such as critical success factors and key performance indicators and includes advanced capabilities such as interactive controls allowing users to manipulate data for analysis.
Business intelligence dashboard
Moves beyond Excel graphs and charts into sophisticated analysis techniques such as pie charts, controls, instruments, maps, time-series graphs, and more.
Data visualization tool
Describes technologies that allow users to "see" or visualize data to transform information into a business perspective.
Displays information graphically so it can be easily understood.
What is recovery?
1. The ability to get a system up and running in the event of a system crash
2. The ability to get a system up and running in the event of a system failure
3. Restoring the information backup
What is a backup?
An exact copy of a system's information
What is failover
A backup operational mode in which the functions of a computer component (such as a processor, server, network, or database) is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time
What is recovery?
The ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup
What is fault tolerance?
A computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service
What is a separate and fully equipped facility where the company can move immediately after a disaster and resume business?
What is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood?
Disaster recovery plan
Which of the following is a type of backup/recovery media?
DVD; Tape; Disk
What is the primary difference between the different types of backup/recovery media?
Speed; Cost; Expense
What type of backup strategy would you recommend to an organization that deals with large volumes of critical information?
What type of backup strategy would you recommend to an organization that deals with small amounts of noncritical information?
What does the disaster recovery cost curve chart(s)?
The cost to the organization of the unavailability of information; The cost to the organization of recovering from a disaster over time; The cost to the organization of the unavailability of technology
What is a separate facility that does not have any computer equipment, but is a place where employees can move after a disaster?
Business continuity planning is a plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined time after a disaster or extended disruption.
Fault tolerance is a computer system designed that in the event a component fails, a backup component or procedure can immediately take its place with no loss of service. Fault tolerance can be provided with software, or embedded in hardware, or provided by some combination.
A ______________ site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
A ______________ site is a separate facility that does not have any computer equipment, but is a place where employees can move after the disaster.
___________ is a backup operational mode in which the functions of a computer component (such as a processor, server, network, or database) is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time.
What is a technique used to divide an information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible?
What reveals the degree to which variables are related and the nature and frequency of these relationships in the information?
Which of the following represents market basket analysis?
Analyzes website information; Analyzes checkout scanner information; Detects customers' buying behavior
What is time-series information?
Time-stamped information collected at a particular frequency
Which of the following is a form of statistical analysis?
What are forecasts?
Predictions made on the basis of time-series information
Which company uses statistical analysis to automatically detect potential issues, provide quick and easy access to reports, and perform multidimensional analysis on all warranty information?
Which type of BI manages daily operations and integrates BI with operational systems?
Which type of BI conducts short-term analysis to achieve strategic goals?
Which type of BI achieves long-term organizational goals?
Which form of BI has managers and analysts as its primary users?
Which form of BI uses the time frame of days to weeks to months?
Which form of BI uses real-time metrics for its data?
Which form of BI uses months to years as its time frame?
What is data latency?
The time duration to make data ready for analysis and loading the data into the database
What is analysis latency?
The time from which data are made available to the time when analysis is complete
What is decision latency?
The time it takes a human to comprehend the analytic result and determine an appropriate action
Data latency is the time from which data are made available to the time when analysis is complete.
The three forms of BI include operational, tactical, and value-added.
Market __________ analysis analyzes such items as websites and checkout scanner information to detect customers' buying behavior and predicts future behavior by identifying affinities among customers' choices of products and services.
__________ analysis performs such functions as information correlations, distributions, calculations, and variance analysis.
_______ are predictions made on the basis of time-series information.
All of the following are countries expected to have the largest increases in population between 2000 and 2050, except:
Which of the following is not a potential business impact from the world's population doubling in the next 40 years?
The time to get products and services to market is being shortened by technology
On average, how many years longer does each generation live than the previous in the United States?
What are the life expectancies for men and women in many developed countries?
Over 75 years for males and over 80 years for females
Which of the following is not a potential business impact from people in developed countries living longer?
The cost of health care will decrease
What kind of society is being created by the growth in information industries?
Knowledge-dependent global society
Which of the following is not a potential business impact created by the growth in information industries?
Entry-level positions will require less education
Why is the global economy becoming more integrated?
Relaxed borders in the European Union; The Internet; International outsourcing
Which of the following is one of the primary reasons for the increase in Internet use?
All of the following jobs will be increasingly performed by robots, except:
Jobs performed by scientists, engineers, and technicians
What does 50 percent of what a student learns about innovative technology in their freshman year of college become by their senior year?
Obsolete; Revised; Taken for granted
What percentage will all of today's technical knowledge represent in 2050?
How long does a product's entire life cycle last today?
Which of the following is becoming one of the world's most precious commodities?
Which trend has the following potential business impact? Companies must take an active role in helping their employees balance their time at work with their family lives and need for leisure.
Time is becoming one of the world's most precious commodities
Which trend has the following potential business impact? The time to get products and services to market is being shortened by technology.
Pace of technological innovation is increasing
Which trend has the following potential business impact? Demand for personnel in distant countries will increase the need for foreign language training, employee incentives suited to other cultures, and many other aspects of performing business globally.
The global economy is becoming more integrated
Which trend has the following potential business impact? Top managers must be computer-literate to retain their jobs and achieve success.
The growth in information industries is creating a knowledge-dependent global society
Which of the following is not one of the technologies shaping our future?
What is technology that digitally represents handwriting in its natural form?
What is a dynamic high-resolution electronic display that combines a paperlike reading experience with the ability to access information anytime, anywhere?
What could be used to create an electronic book or newspaper with real pages?
What is any paper that is optimized for any type of digital printing?
What is televising?
Using information devices and the Internet to conduct all aspects of life seamlessly
The virtual assistant will be a small program stored on a PC or portable device that monitors all of the following, except:
Which of the following is not a potential business impact resulting from alternative energy sources?
The cost of alternative energy sources is increasing with technical advances
What is autonomic computing?
Self-managing computing model named after, and patterned on, the human body's autonomic nervous systems
Which of the following is a potential business impact from autonomic computing?
Computers will be able to "self-heal."
Which of the following is a potential business impact from teleliving?
Will take over routine tasks such as writing a letter, retrieving a file, and making a phone call
The world's population will double in the next 20 years.
People in undeveloped countries are living longer.
Digital ink is any paper that is optimized for any type of digital printing.
Angola is one of the countries that are expected to have the largest increases in population between 2000 and ___________.
The world's population is expected to double over the next ___________ years.
The growth in information industries is creating a knowledge-_________ global society.
The global economy is becoming more ____________.
Medical knowledge is _________ every eight years.
All of today's technical knowledge will represent only __________ percent of the knowledge that will be available in 2050.
Digital ink, digital paper, autonomic computing, _________, and alternative energy sources are the technologies discussed in the text as having the potential to change our world, our future, and our lives.
Digital ink refers to technology that digitally represents ____________ in its natural form.
__________ is a dynamic high-resolution electronic display that combines a paperlike reading experience with the ability to access information anytime, anywhere.
Digital paper is any paper that is optimized for any type of _________ printing.
Autonomic computing is a _________ computing model named after, and patterned on, the human body's autonomic nervous system.
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