Terms in this set (29)
What pahses of a project does HR fall in?
Planning, Executing and Controlling
What delivearble for HR are done in planning phasE?
Prepare Human resource plan
- Human resources plan
Acquire project Team Resources
- resource assignment
What deliverables for HR are done in Executing?
Develop Project Team
- Project team performance assessment
What deliverables for HR are in Controlling phase?
Manage project team
- Organizational process asset update
- Performance report
- Change Request
- Project Document Update
What is HR Management
Making the most effective use of the people involved with a project
What processes are included in HR Management
Developing the human resource plan: identifying and documenting project roles, responsibilities, and reporting relationships
Acquiring the project team: getting the needed personnel assigned to and working on the project
Developing the project team: building individual and group skills to enhance project performance
Managing the project team: tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance
What is a human resource plan?
Involves identifying and documenting project roles, responsibilities, and reporting relationships
Project organizational charts
Staffing management plan
Responsibility assignment matrixes
What is a responsibiltiy assignment matrices?
A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the WBS to the people responsible for performing the work
Can be created in different ways to meet unique project needs
What is a staff management plan?
A staffing management plan describes when and how people will be added to and taken off the project team
What a resource histogram?
A resource histogram is a column chart that shows the number of resources assigned to a project over time
What is resource loading?
Resource loading refers to the amount of individual resources an existing schedule requires during specific time periods
Helps project managers develop a general understanding of the demands a project will make on the organization's resources and individual people's schedules
What is overallocation?
Overallocation means that more resources than are available are assigned to perform work at a given time
What is resource levelling?
Resource leveling is a technique for resolving resource conflicts by delaying tasks
The main purpose of resource leveling is to create a smoother distribution of resource usage and reduce overallocation
What are the benefits of Resource Leveling?
When resources are used on a more constant basis, they require less management
It may enable project managers to use a just-in-time inventory type of policy for using subcontractors or other expensive resources
It results in fewer problems for project personnel and accounting department
It often improves morale
What are the keys to managing people?
Important areas related to project management include:
Influence and power
What is intrinsic motivation?
Intrinsic motivation causes people to participate in an activity for their own enjoyment
What is extrinsic motivation?
causes people to do something for a reward or to avoid a penalty
What are Herzbergs Motvational factors?
The work itself
What are Herxberg'a Hygiene Factors?
Cause dissatisfaction if not present, but do not motivate workers to do more
- a more attractive work environment
What is the tuckman model for team development?
Introduction of team members
Team member differences on how it should operate
Development of a common working method
Emphasis on reaching team goals
Break up the team
What is training?
Training can help people understand themselves, each other, and how to work better in teams
Team building activities include:
-Psychological preference indicator tools
What can be done to help know one another?
Use profiles or descriptive surveys to help team members get to know each other
Social Styles Profile
Explain and define the aspects of the social styles profile
Proactive & task-oriented, rooted in the present strive for action
Proactive & people-oriented, future-oriented and use intuition for fresh perspectives
Reactive & task-oriented, past-oriented and strong thinkers
Reactive & people-oriented, time orientation varies, value strong relationships
Reward and Recognition systems
Team-based reward and recognition systems can promote teamwork
Focus on rewarding teams for achieving specific goals
Allow time for team members to mentor and help each other to meet project goals and develop human resources
What are some tools and techniques for managing project teams?
Observation and conversation
Project performance appraisals
What are some dysfunctions of a tea,?
The five dysfunctions of teams are:
Absence of trust
Fear of conflict
Lack of commitment
Avoidance of accountability
Inattention to results
Define Functional Conflict
disagreements that do not significantly affect team performance
Define dysfunctional conflict
disagreements between employees that disrupt teamwork and prevent team members from following shared goals
What are some other causes of conflict?
Values of team members
Each team member has its own values yet he/she should follow values of the team
Goals versus Expectations
Often improperly set goals do not relate to actual expectations
Roles and responsibilities of team members
A mismatch between people and assigned responsibilities and roles
Lack of resources
Every team has to work using limited resources