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HR Exam 3
Terms in this set (80)
how do you know which KSAOs to recruit for in a given job?
For which reasons did HP lay of thousands of its employees?
current state of the business
What is the most ideal way to shed workers in terms of remaining employees' attitudes?
What is unique about forecasting compared to most other HR practices?
it has always been considered strategically important
In which step of workforce planning would you compare the supply of KSAOs you have with the forecasted future need of KSAOs?
Which HR metric is most directly related to determining how big of a candidate pool is needed?
What are the advantages of using a job description to write a recruitment advertisement?
- it offers a realistic preview of the job
- dissuades overqualified applicants
- dissuades underqualified applicants
- helps the company legally defend hiring decisions
Which HR metric on its own would suggest you need to improve your recruiting methods?
Under which conditions would an employer likely rely on an agency to fill a vacancy?
a nursing assistant just called in sick
What is the biggest risk of using the internet as a recruitment tool?
will likely get too many applicants
How would you increase applicant diversity?
- target recruitment at specific groups
- highlight policies that will be attractive to particular demographics
- explicitly state that you are an EEO employer on the application
You have a selection test that consistently overestimates a person's intellectual ability. This test is:
Actually measuring what you claim to be measuring is which type of validity?
Which is the strongest predictor of job performance, on average?
What is the best predictor of job performance, on average, across all jobs?
General cognitive ability
If a test shows ___ validity, it is correlated with job performance
Legally speaking, test validity is most often used to demonstrate:
a business necessity
What are the strengths of situational judgment tests?
- they are harder to cheat on
- they can assess many types of KSAOs
- They are very similar to actual job scenarios
One thing that the Uniform Guidelines and Principles for Selection have in common is....
recommending starting the validation process with a thorough job analysis
Which is the best: unstructured, semi-structures, or structured interviews?
What type of interview questions if this:
"What would you do if you had a customer come in upset and start cursing at you?"
Which selection method typically has the highest validity?
situational questions in a structured interview
Elements of a structured interview include:
- use of a scoring guide
- Use of questions closely related to job tasks
- having a list of questions to ask
STAR questions are an example of which type of interview questions?
Which of the following biases is most likely to lead to inappropriately high candidate ratings?
pressure to hire
A job offer letter usually does NOT contain:
length of employment
What are the primary purposes of compensation?
- attract employees
- motivate employees
- retain employees
Your company employs a line manager at a salary of $45,000 per year. Your competitor pays its line managers $57,000 per year. Which type of equity are you most likely violating?
What is the maximum hours a person can generally work in a week according to federal law?
Which aspect of pay equity concerns comparing your pay to others in the company with the same or very similar jobs?
What is the primary purpose of compensation from the company's perspective?
Attract, motivate, and retain the right employees
The biggest disadvantage of the factor comparison method of job evaluation is...
It is complicated and time-consuming
If you find that you are underpaying your benchmark jobs by approximately the same amount, you should probably...
Raise your internal wage curve
The most recommended and common method of job evaluation is...
point factor method
The primary legislation that grants employees sick leave in the U.S. is known as:
What is NOT a discretionary benefit?
Which type of incentive is typically based on an individual's performance appraisal rating?
Which type of incentive is most often used in teams?
Which of the following is less frequently offered by employers than it was in the past?
Define benefit plans
In a performance appraisal, which source of feedback is NOT usually meant to be primarily developmental?
What is a problem with the forced distribution technique for performance appraisal?
- it is often viewed as unfair by employees
- it prevents supervisors from ranking everyone in the middle
Which of the following is a problem with the forced distribution technique for performance appraisal?
it is often viewed as unfair by employees
An effective PA of a subordinate by a supervisor should include...
problem solving feedback
Employees are more satisfied with feedback sessions that...
give the employee a chance to discuss the ratings and performance
Which type of performance appraisal technique is based on rating employees against "critical incidents?"
behaviorally anchored ranking scales
Someone who has a higher level of KSAOs than a job requires is said to be this
Workforce planning, also known as this, is traditionally a strategic HR function
These can be used to induce attrition in a humane way
employment these are often used to recruit temporary employees quickly
This is a comparison of the demand for the supplies of various KSAOs within your organization
a selection test that measures what it's supposed to measure is high in this
A selection test that consistently gives a person the same score every time they take it is high in this
Resumes typically provide lots of this type of information on a candidate
____ validity is a type of criterion validity relating scores on a selection test to future job performance
The validity of a selection test is often used to support this type of legal defense in a discrimination case
This type of interview usually exhibits the highest level of validity
In structured interviews, questions are designed to assess specific _____ tied to job performance
STAR questions are a common example of this type of interview question
"What would you do if a teammate failed to meet a deadline for work you needed? is an example of this type of interview question
In some places, job offers could be considered contractual obligations because of this jurisdictional exception to employment-at-will
The primary goals of compensation in organizations are to attract, motivate, and this
The process of determining one job's worth relative to other is known as this
this type of equity concerns a job's pay relative to a similar job in another company
The new overtime provisions recently proposed by the Department of Labor affect this law
In the job evaluation process, jobs are compared using characteristics called...
An incentive that pays based on the quantity of parts produced is called a ____ plan
Sick leave in the USA is generally granted by this law
This type of retirement plan has generally replaced defined benefit plans
Worker's compensation and unemployment are both examples of this type of non-discretionary benefit
Distribution of this type of pay is usually based on the results of performance appraisal
This term describes an approach in which a home country gives up substantial operational control of a subsidiary to employees in its host country
This study broke down culture into nine distinct dimensions
This cultural dimension describes the extent to which people tend to build ritual into their lives
This type of allowance is given as additional compensation for especially difficult or dangerous expatriate assignments
This term describes the process of re-orienting to a home country after an expatriate assignment
The type of performance appraisal system we used in class is often named with this four-letter acronym
In this ranking system, the lowest ranking employees often face remedial training or termination
This type of performance appraisal is rarely used to make HR decisions because the ratings are almost always too high
This type of bias occurs when an appraiser focuses mostly on current performance rather than considering the entire period of review
Behaviorally anchored rating scaled are anchored on these, which are actually observes in the workplace
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