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Critical Leadership Skills
Terms in this set (49)
What makes up Leadership?
Relationship with followers where one can influence the follower, because of charismatic behavior, knowledge, etc. Always has a vision, dynamics are changing so we have to change. Motivate followers about the vision that encompasses the change.
What is a manager?
Task at hand, his purpose is to allocate resources to most efficiently and productively achieve that purpose. They have leadership qualities and characteristics but they are not influencing change in the company
Big 5 Personality Dimensions
5. Openness to Experience
Extraversion (Big 5)
relationship aspect - ability to deal with people individually or within a group.
Agreeableness (Big 5)
attributes such as trust, kindness, affection - people high in agreeableness tend to be more cooperative
Neuroticism (Big 5)
Emotional stability / self control - ability to stay disciplined, keep in control especially in times of crisis
Conscientiousness (Big 5)
desire to get a task done, drive, intense professional will. Those high on conscientiousness tend to be organized and mindful of details
Openness to Experience (Big 5)
imagination and insight - those high in this trait tend to have broad range of interests, are more adventurous and creative
Great Man Theory
First of the trait theories -
Leaders are born, not made. This theory evolved into Trait Theory
Leader characteristics are different than non-leaders. Are you born into traits or can traits be learned?
Red - power
Blue - intimacy
White - peace
yellow - fun
Color code is valuable in assessing ourselves and others - an emotional intelligence
Emotional Intelligence (5)
IQ is important but emotional intelligence is most important for being a leader
having deep understanding of one's needs, drives, etc. A lot of self-confidence, but also humility. Accepts constructive criticism
ability to control or redirect impulses or moods. Evaluate an opportunity without just jumping on it.
ability to understand emotional makeup of other people. Not trying to please everyone, but being able to understand others emotions and deciding most effective way to get message across. Cross-culture sensitivity
Proficiency in managing networks. Effectiveness in leading charge, deciding what type of persuasiveness in order to lead people
Passion to work for reasons past money and status. Strong drive to achieve something for self-achievement, not for pride or money or power. Very optimistic, even in the face of failure - you can overcome frustration
Difference between leaders and managers
Leaders favor change over stability, seek diversity and have visions. Leadership is about dealing with change. There's been more competition and change in the business world in previous years and more change means more leadership.
Managers don't favor change, don't have extreme visions, don't seek diversity.
Management is about coping with complexity. Its practices and procedures are largely a response to the emergence of large, complex organizations in the twentieth century.
1. Control Culture
2. Collaboration Culture
3. Cultivation Culture
4. Competence Culture
more of a vertical structure, things are controlled from top down. Government, military. Strict regulations, safety etc.
one whereby you want diversity, all thoughts are on the table, as much outside thinking as possible. Google - they encourage dynamic of exchanging ideas.
similar to church, helping people develop, will help the flower flourish. Everyone's working for the same goals, all about maximizing everyone's potential. Human resources etc.
Educational organizations, think tank, great deal of expertise, scientist. Thrive on capabilities, more patents and theories than other cultures
Most powerful emotion?
Love - most sustainable, openness
Theory X versus Theory Y
Theory X assumes that people dislike work; they want to avoid it and do not want to take responsibility. Theory Y assumes that people are self-motivated, and thrive on responsibility and need for achievement
Leadership that would execute path goal leadership. Helps someone get from point A to B.
Path Goal Leadership
leader's responsibility is to create a direction and to keep that direction as clear as possible - leading from behind in a sense, making sure everyone stays on the track they need to be. More than mentoring
Like a family, help them grow along the way to a certain extent. You can become too close and have your objectivity altered. Important in early stages, but the problem is they grow to a certain point but then you may have to make very difficult decisions in regards to people. Can help to have another person objectively gauge how someone is doing
Motivation (intrinsic and extrinsic)
Intrinsic - internal motivation
Extrinsic - external motivation
Intrinsic motivation is more sustainable so if you're leading people you want them to be intrinsically motivated
Maslow's hierarchy of needs
from TOP to bottom
Very few people reach level of self-actualization - MLK, Jesus
Expectancy Theory versus Equity theory
The key difference between expectancy theory and equity theory is that according to expectancy theory, people perform actions in exchange for rewards based on their conscious expectations, but equity theory suggests that people derive job satisfaction by comparing their effort and reward ratio with others.
Carrot and Stick Theory
Carrot very sustainable - if you get here you get this reward
Stick - coercive approach - if you don't get here, i'm going to withhold something. Eventually, people will rebel against this method, they'll seek the carrot approach
Empowerment (5 steps)
Delegation of responsibility
1. Make sure they can actually handle the responsibility and task
2. give them the necessary information they need that you have
3. Give them the tools to complete the task (people, budget, access to systems, etc.)
4. Give authority to use those tools to complete task and make decisions
5. Ensure that there is a reward at the end
Social Perceptions & Halo Effect
We discriminate against people even unconsciously
Halo Effect - Halo effect - Tendency to have an impression created in one area to influence opinion in another area. Ex - Someone that is attractive is also smart, funny, etc
Ex - All blondes are models, all blondes are dumb
If something goes well, we're going to attribute it to ourselves. If something goes poorly, we're going to attribute it to something or someone else. Attributing something in the past that you've done and letting that affect your decision making now.
Window & the mirror theory
metaphor for you taking the heat when you look in the mirror when something is going wrong, and when you look through the window when something is going right (we have a great team etc.)
Right Brain vs. Left Brain
Right Brain - more creatively based
Left Brain - more logically based
Hopefully we can situationally apply these aspects of our thinking, shift back and forth
Authority leadership - control culture
Participatory leadership - collaboration control
What leaders and followers look to in each other
They BOTH look for trust and competence from each other, & on top of that
Leaders look to followers for cooperation and dependability
Followers look to leaders for vision and inspiration
5 types of power
power based upon employees' perception that a manager or some other member of an organization has a high level of knowledge or a specialized set of skills that other employees or members of the organization do not possess.
Coercive power is the ability to influence someone's decision making by taking something away as punishment or threatening punishment if the person does not follow instructions. It can be a severe way to get staff members to follow along with a company plan, but it can be necessary in some cases.
Reward power is conveyed through rewarding individuals for compliance with one's wishes. This may be done through giving bonuses, raises, a promotion, extra time off from work, etc. For example, the supervisor who provides employees comp time when they meet an objective she sets for a project.
Legitimate power is power you derive from your formal position or office held in the organization's hierarchy of authority. For example, the president of a corporation has certain powers because of the office he holds in the corporation.
Most important. People will follow you because you're liked, they trust you, they believe in you. Won't abuse power
look into the good things a company is doing and build on that, and if you do this the problems you see will most likely diminish.
Level 5 Leader
Not just a good leader, but someone who can take a good company and make it great. Defined as an individual who blends humility with extreme personal will.
Builds enduring greatness
6 Principles of Persuasion
1. Reciprocation (Give something to get something)
2. Social Proof (Hotel Towel Ex.)
3. Commitment and Consistency (Voter Study)
4. Liking (When you like someone, or being alike)
5. Authority (Milgram Experiment)
6. Scarcity (Supply and Demand)
Leading Change (8)
1. Establishing a sense of urgency
2. Forming a powerful guiding coalition
3. Creating a vision
4. Communicating the vision
5. Empowering others to act on vision
6. Planning for and creating short-term wins
7. Sustain Acceleration (celebrate the win but don't declare victory)
8. Institutionalizing new approaches
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