Ch. 10 Computer Concepts, ite11
Terms in this set (28)
This records assets, liabilities, and the equity owned by the owners of an organization.
__ systems help supervisors by generating databases that act as the foundation for other information systems.
Money collected from or owed by customers is called:
Promoting, selling, and distribution of an organization's goods and services pertains to what?
Inventory control system
The __ keeps records of the number of each kind of part or finished good in the warehouse.
This level of management is concerned with long-range planning and uses information that will help them plan for future growth and direction of the organization.
This level of management is involved with tactical planning and implementing of the long-term goals within an organization:
Regional managers can compare their regular sales reports with that of the other regional managers by using:
Creating finished goods and services using raw materials and personnel pertains to which of the following functions?
Who is responsible for operational matters and monitoring day-to-day events?
sales order processing
The __ activity records the customer requests for products or services.
What documentation shows the difference between the income and expenses of the company for a specific period of time?
decision report system (DSS)
This system is a flexible tool for data analysis, since its reports do not have a fixed format:
This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.
Project resources can be scheduled, planned, and controlled using:
In a GDSS, the ___ is generally the decision maker:
Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?
Executive Support Systems (ESS)
These systems often can be organized to retrieve information from databases outside the company
Office automation systems
These systems are used in managing documents, communicating, and scheduling.
This typically consists of transactions from the transaction processing system.
The activity that shows the money a company owes to its suppliers for the materials and services it has received.
The organizational department that focuses on the hiring, training, and promoting of people, as well as any number of human-centered activities within the organization.
management information system (MIS)
Computer-based information system that produces standardized reports in a summarized and structure form. Generally used to support middle managers.
Any individual who uses a computer
knowledge Work System (KWS)
Specialized information system used to create information in a specific area of expertise.
office automation system (OAS)
System designed primarily to support data workers. It focuses on managing documents, communicating, and scheduling.
Assists lower-level managers accomplish the daily activities and
Assists top level managers in long-range planning
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