Introduction To Hospitality Chapter 3
Terms in this set (42)
What are the 2 main reasons people travel?
True/False: The #1 reason for travel is pleasure.
What are most traveling households headed by?
Married and more educated individuals
What are the 5 motives for pleasure travel?
1) To experience new and different surroundings
2) to experience new cultures
3) Rest and Relaxation
4) To visit friends and family
5) To view or participate in a sporting event
What are the 6 factors that increase pleasure travel?
1) Longer life span
2) Flexible working hours
3) Early retirement
4) Greater ease of travel
5) Shorter and more frequent trips
6) Increased standard of living
What are the 11 motivating factors for pleasure travel?
1) Enlightenment, education, and religion
2) Scenic beauty
3) Pleasant attitudes of locals
4) Suitable accommodations, improved accessibility, feasible prices
5) Rest and Relaxation
6) Historical and Cultural interests, festivals, and history
8) Water Sports
What are the 4 primary factors that influence travel?
True/False: Pleasure travel makes up 18% of all travel.
What is the 8 reasons Business travel declining?
1) Economic crisis
3) SARS and other health concerns
4) Reduction in travel budgets
5) Enron factor
6) Alternatives due to technological
7) Increased security at airports
8) Less time between flights
What accounts for business travel?
Meetings, Sales and Training sessions, Conventions, Trade Shows and Expositions
Business travelers tend to do what?
Spend more per diem; Less price sensitive; Often book their own travel, side stepping company policy and cost businesses billions dollars/year.
True/False: Business travelers tend to be older then pleasure travelers.
What group of guests have a higher percentage stay in luxury Hotels?
True/False: Business travelers tend to travel further and with shorter stays.
Business travelers travel in ________ groups
What are 7 competitive distinctions between destinations?
1) Quality of service
3) Safety and Security
7) Natural Environment
What are the positive impacts of tourism?
Peace, friendships, understanding, promotion of human rights, and economic benefits.
True/False: Travelers who do not respect the social norms and values of a host community can cause cultural dilution.
What are 4 negative impacts of increased numbers of tourists?
2) Physical resources
4) Socio-cultural degradation
What needs to be balanced to prevent the negative impacts on a destination?
Short-term prosperity, long term goals, and establishing a carrying capacity.
Where is ecotourism and sustainable tourism mainly found?
Developing countries, with unique and beautiful features.
Planners and government must harmonize tourism and tourism development by improving the quality of what?
Environment and Physical resources; and Physical and socio-cultural
__________ tourism places a broad based obligation on society to have to have something to pass from one generation to the next.
Sustainable tourism has ___ impact on the environment and local culture, while helping to generate future employment for local people.
____________ tourism is responsible travel to natural areas that conserves the environment and improves the well being of local people.
True/False: Ecotourism brings improvements to the local environment.
What is infrastructure?
Roads, water, sewage, communications, and stores.
What is superstructure?
Airports, cruise terminals, hotels, and restaurants.
What is cultural tourism?
Tourism motivated by interest in the historical, artistic, scientific, or lifestyle/heritage offerings of a community.
Cultural tourism has a ________ history and growing in __________.
Italy is home to the greatest number of World Heritage Sites to date with ____ sites inscribed on the list.
_________ tourism is the preservation and tourism relationship.
True/False: Heritage tourism is only the natural environments.
False: natural and built environments.
What are the 4 steps to a comprehensive heritage program?
1) Assessing the potential
2) Planning and organizing
3) Preparing, protecting, and managing
4) Marketing for success.
The 4 steps for assessing the potential.
1) Safety and security
2) What draws does a destination contain
3) Natural and built resources within a days journey
4) Identify local prospects to support the plan
What are the 3 things that must be established in planning?
2) Goals and objectives
3) Action plan with timelines and budgets
Co-Op Advertising is....
Sharing the costs of an ad campaign, targeting new markets, expensive advertising, and benefits all participants by bringing tourists to the area.
Comprehensive Preservation plan is relative to
Leisure travel approximately amounts to
Which is not a reason for projecting international arrival
50% of leisure travel is attributed to
Visiting family and friends
True or False
Carrying Capacity is a concept that applies to Economically sustainable tourism initiatives
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THIS SET IS OFTEN IN FOLDERS WITH...
Introduction to Hospitality- Chapter 4
Introduction to Hospitality Chapter 1
Introduction To Hospitality Chapter 2