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Arts and Humanities
COMMUNICATION MOSAICS Final
chapters 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15
Terms in this set (89)
A group technique for generating potential solutions to a problem; the free flow of ideas without immediate criticism.
One of three constructive forms of participation in group decision making; the creating and sustaining of an open, engaged atmosphere for discussion.
Closeness, or feeling of esprit de corps, among members of a group.
In groups, disagreement that is characterized by respect for diverse opinions, emphasis on shared interests and goals, and a win-win orientation.
In groups, disagreement characterized by competitive communication , self-interested focus on the part of members, and a win-lose orientation.
An unconstructive form of group contribution that is used to block others or to call attention to oneself.
More than two people who interact over time, who are independent, and who follow shared rules of conduct to reach a common goal. A team is one type of group.
The absence of critical and independent thought on the part of group members about ideas generated by the group.
A set of behaviors that helps a group maintain a good climate and accomplish tasks in an organized way.
An informal rule that guides how members of a culture or group think, feel, and act. Norms define what is normal or appropriate in various situations.
The ability to influence others; a feature of small groups that affects participation.
The ability to help or harm others. Power over others usually is communicated in ways that highlight the status and influence of the person exerting the power.
The ability to empower others to reach their goals. People who use power to help others generally do not highlight their own status and influence.
One of three constructive ways of participating in group decision making; orders ideas and coordinates contributions of members.
quality improvement team
A group in which people from different departments or areas in an organization collaborate to solve problems, meet needs, or increase the quality of work life. Also called continuous quality improvement team.
The attempt to increase personal status in a group by winning the approval of high-status members.
A special kind of collaborative vitality that enhances the energies, talents,and strengths of individual members.
One of three constructive forms of participation in group decision making; focuses on giving and analyzing information and ideas.
A special kind of group characterized by different and complementary resources of members and by a strong sense of collective identity. All teams are groups, but not all groups are teams.
Links among members of an organization. May be formal or informal.
Understandings about identity and codes of thought and action that are shared by the members of an organization.
A formal statement of practice that reflects and upholds and organization's culture.
A dramatic, planned set of activities that brings together aspects of cultural ideology in a single event.
A form of regularly occurring communication that members of an organization perceive as a familiar routine part of organizational life and that communicates a particular value or role definition.
Responsibilities and behaviors expected of a person by virtue of his/her position.
An organized relationship and interaction between members of an organization. Structures include roles, rules, policies, and communication networks.
Recurring hostile behaviors used by people with greater power against people with lesser power.
Means of recording transferring, and working with information.
Bits of data that websites collect and store in users' personal browsers.
The capacity of multiple devices to be connected to each other and to the internet so that the devices can "talk" to each other.
Engaging in multiple tasks simultaneously or in overlapping and interactive ways.
Allows a third party to intervene on your computer.
Meetings, formal/informal, conducted among people who are geographically separated.
A wireless means of connecting devices to the internet and to each other.
tendency to assume that one way of life is normal and superior to other ways of life
a culture that regards people as deeply connected to one another and to their families, groups, and communities
the recognition that cultures vary in though, action, and behavior as well as in beliefs and values; not the same as moral relativism
the beliefs, understandings, practices, and ways of interpreting experience that are shared by a group of people
high-context communication style
indirect and undetailed way of speaking that conveys meanings implicitly rather than explicitly; typical of collectivist cultures
a culture in which each person is viewed as distinct from other people, groups, and organizations
low-context communication style
language that is very explicit, detailed, and precise; generally used in individualistic cultures
able to speak and understand more than one language or communication style used in a social group or culture
a response to cultural diversity in which one incorporates some practices, customs, and traditions of other groups in one's life
a response to cultural diversity; attacking the cultural practices of others or proclaiming that one's own cultural traditions are superior
a response to cultural diversity in which one values others' customs, traditions and values even if one does not actively incorporate them into one's life
a group of people who live within a dominant culture yet belong to another social group or groups that share values, understandings, and practices distinct from those of the dominant culture
the social, symbolic, and material conditions common to a group of people that influence how they understand themselves, others, and the society
a theory that holds that a culture includes a number of social groups that differently shape the perceptions, identities, and opportunities of members of those groups
a response to diversity in which one accepts differences, although one may not approve or even understand them
uncertainty reduction theory
the theory that people find uncertainty uncomfortable and so are motivated to use communication to reduce uncertainty
a response to cultural diversity that assumes that differences are rooted in cultural teachings and that no traditions, customs, or behaviors are intrinsically better than others
the decision to remain in a relationship
second stage in relationship decay, in which partners discuss problems and alternative futures for the relationship
theory that people are happier and more satisfied with equitable relationships than inequitable ones. In equitable ones, partners perceive the benefits and costs of the relationship as about equal for each of them
one of the six styles of loving; passionate, intense, and erotic
grave dressing processes
fourth step in the deterioration of romantic relationships, in which partners put the relationship to rest and individually assign meaning to it
first stage in the disintegration of a romantic relationship; involves brooding about problems in the relationship and dissatisfications with the partner
something put into a relationship that cannot be recovered should the relationship (time, effort)
one of six style of loving; playful and sometimes manipulative
one of six styles of loving; an obsessive style that often reflects personal insecurity
prediction that people will seek relationships with others who closely match their, attitudes, social background, and physical attractiveness
balancing or finding a compromise between two dialectical poles
tension between the desire for spontaneous, new experiences, and the desire for routines and familiar experiences
tension between the desire to share private thoughts, feelings, and experiences with intimates and the desire to preserves personal privacy
intensely positive feelings and desires for another person; based on the rewards of involvement and is not equivalent to commitment
irreplaceable relationship defined by uniqueness, rules, relationship dialects, commitment, and embeddedness in contexts
one of six styles of loving; based on practical considerations and criteria for attachment
the obligation to remember, plan, and coordinate domestic work and child care (women)
transcends the apparent contradiction between two dialectical poles reinterprets them as not in tension
private world of rules, understandings, and patterns of acting and interpreting that partners create to give meaning to their relationship; nucleus of intimacy
tension between two opposing forces or tendencies that are normal parts of all relationships
final part of the dissolution of romantic relationships. in which individuals redefine themselves and their futures without the former partner
patterned ways of behaving and interpreting behavior
responses meet one dialectical need while ignoring the other
friends or romantic partners assign one pole of a dialectic to certain spheres of activities or topics and assign the contradictory dialectical pole to distinct spheres of activities or topics
replaceable relationships that tend to follow broad social scripts and rules and in which participants tend to assume conventional social roles in relation to one another
social support processes
fourth step in the disintegration of romantic relationships, during which partners talk with others to gain emotional support and practical assistance
one of six styles of loving; based on friendship; even-keeled
particular experiences and events that cause relationships to become more or less intimate
Group and Team Communication
small group communication, including communications in decision making committees and work teams.
Public speaking remains an important branch fo the communication field.
studies interviewing, listening, leadership, new technologies of communication, and decision making.
the general term for understandings about an organizations identity and codes of thought and action that members of an organization share.
how media represent and influence cultural values.
The ability to feel with another person
Consist of beliefs, values, understanding, practices and ways of interpreting experiences that a number of people share.
Group of people who are part of an overall society but also distinct from the overall society in that they hold values, understandings, and practices that are not shared by people outside the group.
Shared understanding among members of a particular culture or social group about what communication means and what behaviors are appropriate in various situations.
ex: children taught to say thank you, or it is polite to use sir or mam when addressing elder.
Regulate interaction by specifying when, how , where and with whom to communicate with about certain things.
ex: Different cultures have different ways of doing a presentation. European americans don't interrupt when african americans do.
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