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Chapter 1 Managing In The Digital World
Terms in this set (52)
Describe the characteristics of the digital world and the advent of the information age
3 distinct phases or waves of change:
1.)Civilization based on agriculture and handwork
2.) Industrial Revolution
information age: gained speed, information could be saved absorbed debated, and written about in publications.
professionals who are relatively well educated and who create, modify, and/or synthesize knowledge as a fundamental part of their jobs.
the use of nearly any information technologies or systems to support every part of the business.
the use of the internet and related technologies to support commerce
Five megatrends that shape organizations
2.) Social Media
3.) Internet of things
4.) Cloud Computing
5.) Big Data
Consumerization of IT
Employees increasingly using their own devices for work-related purposes, or are using software they are used to such as social networks for communicating in the workplace.
Bring your own device
Facebook, Google +, Companies can harness power using social media to encourage employee collaboration.
Companies would start using more social media because their competitors where also.
The Internet of Things
a broad range of physical objects (such as computer, sensors, or motors) that are interconnected and automatically share data over the internet.
Internet allows to control home and things at home while away from the home.
Example: his friend who owned the boat.
Smart watches reading the distance on the golf course.
Measuring heart rate/calories
Applications and data stored in the cloud can be accessed from different devices.
Mobile devices can access data where ever they are instead of having to be at home/work using a desk top computer.
Example: KU is not renewing their software contract for next year and instead will be going to a cloud computing system.
The rise of social media has further increased the amount of unstructured data available to organizations.
Internet increased huge amounts of data to access.
Posting online reviews of companies and or products.
Companies like FanThreeSixty
refers to the notion that the value of a network or tool or application based on a network, increases with the number of other users.
those computer literate individuals who have unlimited access to information
those with limited or no computer access or skills.
the integration of economies throughout the world, fundamentally changing how not only people but also organizations and countries interact.
the abilit to independently learn new technologies as they emerge and assess their impact on one's work and life.
Increases in international trade, in the development of global financial systems and currency, and in the outsourcing of labor.
Increases in the availability of multiculturalism through television and movies; the frequency of international travel, tourism, and immigration.
The development of low-cost computing platforms and communication technologies; the availability of low cost communication systems such as email, Skype, and instant messaging.
What is driving globalization?
Evolution of technology, led to increase in processing power and decrease in prices for computing devices. Which in turn gives more people around the world access to the internet
Evolution of Globalization: How did it evolve over time?
Moving of business processes or tasks (such as accounting, manufacturing, or security) to another company, either onshore (domestically) and offshore.
Reasons companies outsource business activities:
to reduce or control costs
to free up internal resources
to gain access to world-class capabilities
to increase the revenue potential of the organization
to reduce time to market
to increase process efficiency
To be able to focus on core activities
To compensate for a lack of specific capabilities or skills.
use information technology to collect, create, and distribute useful data.
Includes software, hardware, and telecommunications networks.
unformatted data, raw symbols, such as words and numbers Data have no meaning in and of themselves, and are of little value until processed.
a representation of reality, and can help to answer questions about who, what, and when.
the ability to understand information, form opinions, and make decisions or predictions based on the information.
Knowledge is a body of governing procedures, such as guidelines or rules, that are used to organize or manipulate data to make it suitable for a given task.
transaction processing systems:
used by a broad range of organizations to not only more efficiently process customer transactions, but also generate a tremendous amount of data that can be used by the organizations to learn about customers or ever changing product trends
Example: grocery store checkout cash register with connection to network, student registration system
management information systems
Produce detailed information to help manage a firm or part of a firm
example: inventory management and planning system, student enrollment by major and by course
Decision support system
provide analysis tools and access to databases in order to support quantitative decision making.
example: Product demand forecasting system, loan and investment analysis.
Emulate or enhance human capabilities.
Example: Automated system for analyzing bank loan applications, evaluate complex medical data.
Dual Nature of IS
Good and bad
American Airlines example
Fed ex example.
The use of IS can help a business keep a competitive advantage over other companies.
Used to describe moral issues and standards of conduct as they pertain to the use of information systems.
Computer ethics, moral issues in relation to IS and the increase of business with other countries around the world. Learning and respecting their culture.
Social Decay- face to face communication is phasing out slowly.
Significense of Berlin wall for ist
Opened up globalization market economy.
Multinational management consulting, technology services and outsourcing employees
Classical Information Systems
Are we in post-pc era?
Yes, Business lack being totally dependent on pc
mobile devices are frequently seen leapfrogging traditional PCs, often owning to the lack of stable, reliable power or lacking landline telephone infrastructures. Making mobile devices the primary means of accessing the Internet
increased collaboration to the ability to manage a business in real time at any time. changes in the way new or existing customers can be reached.
Seeing more moible apps built by companies to market their products. Not just using websites anymore.
property- who owns the data, how can that data be used.
Example of todays usage
FedEx, UPS -- routing and tracking
o Ford -- smart apps.
o Walmart - supply chain management
o Freightquote.com - delivery systems
o Cerner - medical information system
o Blackboard - course management
o Facebook - social media
From Lawrence and played a key role in developing Google Earth.
Jayhawk: co founder of Cerner, medical information systems.
Jayhawk: Former ceo of Ford
Jayhawk:Founder of freightquote.com
Copying digital media
code of ethical conduct computer ethics institute guidelines
mark zuckerburg story
bringing the internet to everyone around the world.
access to the internet for low income families all around the world.
Key reason for outsourcing
To reduce or control costs **
o To free up internal resources
o To be able to focus on core activities
o To gain access to world-class capabilities
o To increase revenue potential of the organization
o To reduce time to market
o To increase process efficiencies
Five components of
• Telecommunication NWs
Organizations: The Context of
Information Systems can help organizations
Be more productive and profitable
Gain competitive advantage
Reach more customers
Improve service to their customers
Model Types with Examples
Amazon - virtual merchant model
o Barnes & Noble - "click and mortar" model
o Dell - manufacturer-direct model
o eBay - auction brokerage model
o Groupon - volume-buying model
Information Privacy in PAPA
concerned with what information an individual should have to reveal to others in the workplace or through other transactions, such as online shopping.
Providing customers with means to access data collected about them, check for accuracy, and request correction of inaccuracies.
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