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5 Written questions

5 Matching questions

  1. service firms
  2. efficiency
  3. foreign goods
  4. downsize
  5. franchisor
  1. a businesses that provide assistance to satisfy specialized needs through skilled workers
  2. b when an organization produces needed goods or services quickly at a low cost
  3. c products make by firms in countries outside the United States
  4. d cutting back on the goods and services provided and thereby shrinking the size of a firm and the number of employees
  5. e the parent company of a franchise agreement that provides the product or service

5 Multiple choice questions

  1. deals with all money matters related to running a business
  2. permits employees to directly own the company in which they work by allowing them to buy shares in it
  3. an organization that produces or distributes a good or service for profit
  4. the total market value of all goods produced and services provided in a country in a year
  5. producing the largest quantity in the least time by using efficient methods and modern equipment

5 True/False questions

  1. total quality management (TQM)businesses that produce goods


  2. empowermentlets workers decide how to perform their work tasks and offer ideas on how to improve the work process


  3. entrepreneura person who starts, manages, and owns a business


  4. global competitionthe ability of profit-making organizations to compete with other businesses in other countries


  5. commerical businessesfirms that produce goods that are often used by other businesses or organizations to make things