381 Test #1
Terms in this set (89)
The most commonly observed act of misconduct and the least reported act of misconduct in the construction industry is:
How many elements are in the AIC Code of Ethics?
What is the root of many unethical actions in the construction industry?
What are other reasons a person may act in an unethical manner?
- personal pride
- to avoid embarrassment
- lying (sometimes)
In an unethical situation, who should you often approach first? and why?
- the person causing the ethical conflict
- and so you can give them a chance to explain the basis for their actions that are unethical.
How do you give advice?
Give options, not just one direct answer
Which element in the code of ethics is the "general - catch all'?
VI : 6
What is the best thing you can do when dealing with an unethical person?
go talk to the unethical person
what are the three components of a good work ethic?
- interpersonal skills
What is the organization that provided the Code of Ethics that we will be using in this class?
American Institute of Construction (AIC)
What is the "Golden Rule of Construction"
He who owns the gold makes the rules
What is the best answer when someone asks for advice?
Giving them multiple options, or information for them to make a decision
what is the equation for luck?
Luck= opportunity + preperation
what is the most important part of a resume?
the experience section
what should the second paragraph of your cover letter be?
you "best shot" paragraph
is the GPA required on a resume?
Not for construction science majors unless going for someone like Exxon. If it is not on your resume then it is expected to be below a 3.0
what is the goal of a resume?
to get an interview
is it ethical to accept late bids even if an informal deadline was made?
No, you could lose the business of other subcontractors
the AI Code of Ethics Element II says:
"A member shall not engage in any deceptive practice or in any practice which creates an unfair advantage for the member or another". If you give an advantage to one party, you need to give the same advantage to all parties.
how many target compoanies should you research and get familiar with before going to the career fair?
what documents should you email to the company you would potentially want to work for before the start of the career fair?
You should send them your cover letter and your resume
what is the most common mistake on students resumes' and cover letters?
what are the three C's of writing a resume?
where does your demographic information go on the resume?
In the header centered
Are cover letters required at the career fair?
Should i include a picture with my resume?
no, a picture poses a concern for employers from a liability standpoint. it is also not needed
what is the maximum length for your resume and cover letter?
one page each
what does STAR stand for?
When do you use STAR?
In the cover letter in your best shot paragraph
What are the three B's?
- Be prepared
- Be brief
- Be gone
where would you use the three B's and where not to?
- the three B's is used in the 60 seconds of fame when you first walk up to talk to a company.
- it would not be used in an interview, only Be Prepared is applied
what is the proper way to answer an illegal question?
How does this pertain to the job description?
What us the most important step in the interviewing process?
Make a good first impression
What are the four questions asked after an interview?
- "when can i expect a decision will be made?"
- " how will i be notified of a job offer"
- " when can i call to follow up"
- " who can i call"
What is one thing to avoid in an interview?
Avoid closed ended questions that only require a yes or no answer
when in an interview you need to stay.....
Positive and do not go negative
What is an illegal question to be asked in an interview?
anything that involves religion or something personal that you do not feel comfortable sharing, basically not pertaining to the job
what is an appropriate amount of time to follow up in writing?
within 48 hours
what do you want to get out of your internship?
what i want to get out of my interview is to be further educated in my field to master my profession and to make connections.
what is the proper way to answer a question you dont know?
- "I do not know"
- "Can we come back to that question later"
Is it acceptable to take notes in an interview?
Yes, an interview is a meeting
what is the common time between follow up contacts?
Vary your method of contact between:
- phone calls
- handwritten notes
the key is to be "Politely Persistent"
What is a good rule to know while interviewing?
"Listen to understand, and not to reply"
"Early is on time, and on time is late"
How many resumes should you bring to career fair?
How many interviews should you aim to acquire?
A common error in creating a good cover letter is:
not creating a letterhead with your demographic information
What is a good file name for the cover letter if you email it to a company?
When you send a hard copy of the cover letter be sure to:
sign the letter with your signature
What are the 3rd and 4th paragraphs called?
-How you can do the job
- Get more personal
how many paragraphs should your cover letter be?
The first paragraph is like the:
60 seconds of fame
A cover letter ______ but does not....
Amplifies, but does not repeat information in a resume
the last part of your cover letter is to include:
a request for an interview
how many companies should you research for career fair?
at least 5 target companies
A cover letter is where you can describe:
your hard and soft skills to perform the task listed under your experience section
What do you save your cover letter as and why?
PDF file and because it is the most common used
Do you put "References Available Upon Request" at bottom of resume?
What three different references should you try and acquire?
- social/ as a person: friend of family
- Professional Work/ As an employee
- Academic/ As a student
the skills section on the resume should show your ____ ____ and not your ____ ____
hard skills and not your soft skills
best place to describe soft skills is:
Soft skills examples are:
friendly, good communicator, hard worker, quick learner
Hard skills are:
what you have to work with and can apply to the job
when listing things on your resume you want to:
list them in reverse chronological order
What are three components of a good work ethic?
Interpersonal relationship skills
When listing what you did at your job you want to use:
action verb in the past tense
Do not start a bullet with:
Include _____ were possible such as number, size, and dollar value.
Experience should only go back?
where are city and state placed on resume?
in the center
How do you say our major?
Bachelor Science, Construction Science
The key to consider when determining if information is confidential is to:
Ask the owner or provider of the information
At any time public funds are being used to finance a project:
there is a public interest
the cost for the training, benefits and taxes can range from
30% to 35% of a contractors labor cost
AIC code of ethics I
a member shall have full regard to the public interest in fulfilling his or her responsibilities to the employer or client
AIC code of ethic II
a member shall not engage in any deceptive practice, or in any practice which creates an unfair advantage for the member or another
AIC code of ethics III
A member shall not maliciously or recklessly injure or attempt to injure, whether directly or indirectly, the professional reputation of others
AIC code of ethics IV
A member shall ensure that when providing a service which includes advice, such advice shall be fair and unbiased
AIC code of ethics V
a member shall not divulge to any person, firm or company, information of a confidential nature acquire during the course of professional activities
AIC Code of ethics VI
a member shall carry out responsibilities in accordance with current professional practice, so far as it lies within his or hers power
AIC Code of ethics VII
a member shall keep informed of new thought and envelopment in the construction process appropriate to the type of level of his or hers responsibilities, and shall support research h and the education processes associated with the construction profession
AIC Code of ethics has how many elements?
a better term is "specialty contractor"
A key aspect of dependability is:
"Promise and deliver"
dependability is a:
fundamental requirement in providing a service to a customer or client
What is the platinum rule?
"treat others in the way they like to be treated"
What is the double platinum rule?
"treat others the way they do not even know they want to be treated" exceed their expectations
What is the golden rule?
"He who owns the gold makes the rules"