Try Magic Notes and save time.Try it free
Try Magic Notes and save timeCrush your year with the magic of personalized studying.Try it free

mgmt485w Exam 1 Dr. Key Spring 2017

Get a hint
Business-level strategies detail commitments and actions taken to provide value to customers and gain competitive advantage by exploiting core competencies in:

-primary vale chain activities
-the selection of industries in which the firm will compete
-particular geographic locations
-specific product markets
Click the card to flip 👆
1 / 113
1 / 113
Terms in this set (113)
Business-level strategies detail commitments and actions taken to provide value to customers and gain competitive advantage by exploiting core competencies in:

-primary vale chain activities
-the selection of industries in which the firm will compete
-particular geographic locations
-specific product markets
specific product markets
A firm's core strategy is its ________ strategy.

-corporate
-business
-pricing
-internation
business
Hyundai allows customers to return their cars if they lose their job within 12 months of purchase. Which of the following aspects of managing customer relationships is Hyundai engaged in?

-Who: Determining the customers to serve.
-What: Determining which customer needs to satisfy
-How: Determining core competencies necessary to satisfy customer needs
-When: Determining when to satisfy customer needs.
What: Determining which customers needs to satisfy.
Business-level strategies are concerned specifically with:

-creating differences between the firm's position and its competitors.
-how functional areas will be organized within the firm.
-how a business with multiple physical locations will operate one of those locations.
-selecting the industries in which the firm will compete.
creating differences between the firm's position and it competitors.
Which of the following are central to implementing value-creating strategies and thereby satisfying customers' needs?

-Firm resources
-Capabilities
-Core Competencies
-None of these.
Core competencies