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5 Written questions

5 Matching questions

  1. CD-RW or DVD-RW
  2. medial
  3. maintaining phone log
  4. search engine
  5. spinal
  1. a pertaining to the middle
  2. b cavity surrounded by the back bones
  3. c a program that searched documents for specified key words and returns a list of the documents where the keywords were found
  4. d erasable, recordable device, enables you to write onto it in multiple sessions.
  5. e -best time to return call
    -what the call is regarding
    -name and number of caller

5 Multiple choice questions

  1. pertaining to the vertebra, backbone
  2. The diaphragm lies ______ to the organs in the thoracic cavity.
  3. -Listen quietly and take notes
    -Caller must give consent
  4. opposite of dorsal
  5. region of the waist

5 True/False questions

  1. coccygealregion of the neck


  2. answering multi phone lines-ask first patient if they can hold
    -answer second call...determine if it is an emergency...
    -place them on hold
    -finish with first call before returning to second call


  3. softwareComputer programs neessary to direct the hardware of a computer system to perform specific tasks


  4. TDDAt times, you may need to use this (a device that allows you to comunicate with the hearing imparied patient by typing messages) in order to schedule an appointment


  5. cervicalregion of the neck


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