How can we help?

You can also find more resources in our Help Center.

48 terms

Chapter5

STUDY
PLAY
One of the most important and most difficult aspects of project management is defining the ________ of the project.
SCOPE
________ can be product-related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes.
DELIVERABLES
Which of the following processes of project scope management involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them?See page 178
COLLECTING REQUIREMENTS
Which of the following processes of project scope management involves subdividing the major project deliverables into smaller, more manageable components?
CREATING the WBS
Key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables of the project during the ________ process of project scope management.
SCOPE VERIFICATION
Which of the following processes of project scope management involves reviewing the project charter and preliminary scope statement created during the initiation process and adding more information during the planning process as requirements are developed and change requests are approved?See page 179
SCOPE DEFINITION
________ is the first step in project scope management and is often the most difficult.
COLLECTING REQUIREMENTS
The project scope statement, stakeholder requirements documentation, and organizational process assets are the primary inputs for creating a ________.
scope baseline -- work package -- WBS -- prototype
A ________ represents the lowest level of work that the project manager is using to monitor and control the project.
WORK PACKAGE
One approach for constructing a WBS is the ________, in which you use a similar project's WBS as a starting point.
ANALOGY APPROACH
In which approach to creating a WBS do team members first identify as many specific tasks related to the project as possible?
BOTTOM-UP APPROACH
Most project managers consider the ________ of WBS construction to be conventional; you start with the largest items of the project and break them into their subordinate items.
TOP-DOWN APPROACH
Instead of writing tasks down in a list or immediately trying to create a structure for tasks, the ________ allows people to write and even draw pictures of ideas in a nonlinear format.
MIND MAPPING Approach
Which of the following is a basic principle that applies to creating any good WBS and its WBS dictionary?
RESPONSIBILITY ONE PERSON
The approved project scope statement and its associated WBS and WBS dictionary form the ________.
SCOPE BASELINE
Even when the project scope is fairly well defined, many information technology projects suffer from ________, which is the tendency for project scope to keep getting bigger and bigger.
SCOPE CREEP
The project management plan, requirements documentation, the requirements traceability matrix, and validated deliverables are the main inputs for ________.
SCOPE VERIFICATION
________ is the difference between planned and actual performance.
VARIANCE
________ uses highly organized and intensive workshops to bring together project stakeholders - the sponsor, users, business analysts, programmers, and so on - to jointly define and design information systems.
JAD
________ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them.
USE CASE MODELING
analogy approach
creating a WBS by using a similar projects WBS as a starting point
bottom-up approach
creating a WBS by having team members identify as many specific tasks related to the project as possible and then into higher-level categories
decomposition
subdividing project deliverables into smaller pieces
joint application design (JAD)
using highly organized and intensive workshops to bring together project stakeholders e.g. sponsors, users, business analysts, programmers and so, to jointly define and design information systems
project scope management
processes involved in defining and controlling what work is and is not included in the project
prototyping
developing a working replica of the system or some aspect of the system to help define user requirements
requirement
a condition or capability that must be met or possessed by a system, product, service, result, or component to satisfy a contract, standard, specification, or other formal document
requirements management plan
a plan that describes how project requirements will be analyzed, documented and managed
requirements traceability matrix (RTM)
a table that lists requirements, various attributes of each requirement and the status of the requirement to ensure that all requirements are a rest
scope
all of the work involved in creating the products of the project and the processes used to create them
scope baseline
the approved projects scpoestatement and its associated WBS and WBS dictionary
scope creep
the tendency for projects scope to keep getting bigger
top-down approach
creating a WBS by starting with the largest items of the project and breaking them down into their subordinate items
use case modeling
a process for identifying and modeling business events, who initiated them and how the system should respond to them
variance
the difference between planned and actual performance
WBS dictionary
a document that describes detailed information about each WBS item
work breakdown structure (WBS)
a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project
work package
a task at the lowest level of the WBS
_________refers to all the work involved in creating the products of the project and the processes used to create them.
Deliverables -- milestones -- SCOPE -- product development
which tool or technique for collecting requirements is often the most expensive and time-consuming
INTERVIEWS -- focus groups -- surveys -- observation
a_______ is a deliverable oriented grouping of the work involved in a project that defines the total scope of the project
scope statement -- WBS -- WBS dictionary -- work package
what approach in developing a WBS involves writing down or crawling ideas in a nonlinear format
top-down -- bottom-up-- analogy -- MIND MAPPING
Assume you have a project with a major categories called planning, analysis, design , testing. What level of the WBS would these items fall under
TWO
which of the following is not a best practice that can help in avoiding scope problems on information technology projects
DON'T INVOLVE TOO MANY USERS IN SCOPE MANAGEMENT
what major restaurant chain terminated a large project after spending $170 million on it, primarily because they read it realize that the project scope was too much to handle
mikeyD
scope_________ is often achieved by a customer inspection and then sign off on key deliverables
VERIFICATION
which of the following is not a suggestion for improving user input
ONLY HAVE MEETINGS AS NEEDED, NOT ON A REGULAR BASIS
project management software helps you develop a_______, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs
WBS