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Leadership Ethics and Policing in the 21st Century

Key terms from the book Leadership, Ethics and Policing in the 21st Century. Ortmier 2nd Ed. Created by W. Hobbs
STUDY
PLAY
The nine Principles of Policing, proclaimed by Sir Robert Peel
1. The basic mission for which the police exist is to prevent crime and disorder.

2. The ability of the police to perform their duties is dependent upon public approval of police actions.

3. Police must secure the willing co-operation of the public in voluntary observance of the law to be able to secure and maintain the respect of the public."

4. The degree of co-operation of the public that can be secured diminishes proportionately to the necessity of the use of physical force.

5. Police seek and preserve public favour not by catering to the public opinion but by constantly demonstrating absolute impartial service to the law.

6. Police use physical force to the extent necessary to secure observance of the law or to restore order only when the exercise of persuasion, advice and warning is found to be insufficient."

7. Police, at all times, should maintain a relationship with the public that gives reality to the historic tradition that the police are the public and the public are the police; the police being only members of the public who are paid to give full-time attention to duties which are incumbent on every citizen in the interests of community welfare and existence.

8. Police should always direct their action strictly towards their functions and never appear to usurp the powers of the judiciary.

9. The test of police efficiency is the absence of crime and disorder, not the visible evidence of police action in dealing with it.
Sir Robert Peel
the founder of modern policing. He established the nine principles of policing.
Sir Robert Peel
Organized the London Metro Police in 1829.
Sir Robert Peel
Peel viewed the police mission as the prevention of crime and disorder. Success of
police agencies, therefore, should be measured in terms of safer communities, the
absence of crime and disorder, not merely the number of arrests made or traffic
citations issued, the visible evidence of police action.
THE CHANGE IMPERATIVE
Three major areas of change signify this potential for improvement: community
policing, technological progress, and professionalization and accountability.
Community Policing
a primary focus on community engagement and problem
solving; and a more effective use of line police officers, relying on their creativity
and expertise, and involving them more closely and directly with the public.
Advancement in Technology
Technological advancements in computers, communications, medicine, genetics, transportation, and numerous other areas related to policing has been so rapid and pervasive that it provides tremendous opportunities for improvement in virtually
every aspect of crime prevention, control, and investigation. All present new opportunities for criminals and new risks for society.
During the
1990s, initially due to the experience of New York City under the leadership of
Police Commissioner William J. Bratton.
Used computer technology to develop a multifaceted computer-driven crime statistics (CompStat) operations management
model, local precinct commanders were held accountable for crime conditions within the boundaries of their commands
THE ETHICAL LEADERSHIP CHALLENGE
After new officers are selected, they should undergo extensive formal and experiential training that emphasizes values, ethics, and diagnostic skills. Police organizations must redefine and redesign performance evaluation processes. As leaders, police officers are best evaluated by determining the appropriateness of the goals they set and the steps taken to achieve those goals. Police organizations must also change how line officers are supervised. Officers must possess the skills
necessary to lead and supervise themselves.
THE IMPORTANCE OF ETHICAL LEADERSHIP
Legitimate exercise of authority and discretion necessitates an
ethical foundation upon which police behavior must be based lest the police abuse
their authority
Ethical Leadership continued...
Essential police leadership skills can
be categorized as motivational, communications and related interpersonal, problem
solving, planning and organizing, and actuation-implementation competencies.
Role of Values and Discretion
Valueled ethical leadership in policing maximizes effort by integrating prized community
values into an agency's mission, vision, strategy, operating plans, and services.
Five Means to Accomplish Goals
First, ethical leadership skills encompass a wide variety of behaviors that, when
exercised appropriately, allow the leader to employ numerous approaches to
accomplishing goals
Second
Second, concepts of ethical leadership demand consideration
of values and ethics and provide a link between an officer's authority and power, and
the legitimacy of the officer's actions. T
Third
Third, ethical leadership concepts and models
provide standards by which police officer actions can be evaluated.
Four
Fourth, the
language of leadership and ethics present powerful and positive tools and address the
role of the police officer within the larger context of the community and society.
Five
Fifth, leadership and ethics theories provide a useful framework for understanding
and directing the exercise of police discretion.
Who is an ethical leader? Ethical Leader Defined:
An ethical leader is one who possesses a philosophical moral foundation upon which
decisions and behavior are based. The morally correct way to proceed is not always
obvious in police work.
CEO
The chief executive officer (CEO) of a police agency is probably the most important
strategic initiator
Upper and middle managers
are in an excellent position to act as
conduits, monitoring for and adjusting the pace of change
Line supervisors
It is the line officer who has the most direct role in serving the
mission of the agency. The line officer has the greatest contact with the citizenry and
is in the best position to directly impact the lives of the people who are served.
ETHICAL LEADERSHIP DEVELOPMENT
Police officers, particularly in a twenty-first-century policing environment, need to
develop leadership competencies to grasp a vision, transmit it, and help translate it
into constructive action.
During the 1990s, several studies were conducted to identify essential police
leadership competencies
1995, Ortmeier conducted a study to identify essential
frontline-officer leadership competencies. The study focused on the leadership
competencies perceived as essential for police practitioners in an environment that emphasizes community participation, engagement, and problem solving.
The leadership competencies identified as essential for line police officers in the
Ortmeier study are grouped into five major categories.
Communications and Related Interpersonal Competencies
Motivational Competencies
Problem-Solving Competencies
Planning and Organizing Competencies
Actuation-Implementation Competencies
Continued
Additionally, police recruitment efforts must focus on individuals who possess the
psychological profile as well as the background, educationally and experientially, to
develop leadership skills appropriate to policing.
A WORD OF CAUTION
Leadership is a difficult task and individuals are cautioned to expect some resistance
when assuming a leadership role.
Ethical leaders often face difficult challenges and are forced to make unpopular
decisions and choices that are personally costly.
LEADERSHIP DEFINED
a trait, characteristic or quality.
- the focus of group process.
- an art of inducing compliance.
- an ability to influence or motivate.
- a behavior or act.
- a form of persuasion.
An important breakthrough in understanding the concept of leadership occurred with
the publication of Leadership by James MacGregor Burns.
He characterized leaders
either as transactional, when one person takes the initiative, making contact with
others for the purpose of the exchange of valued things or transformational when
one or more persons engage with others in a way in which the leader and nonleader
raise one another to higher levels of motivation and morality.
James MacGregor Burns.
He defined leaders as characterized leaders
either as transactional and transformational.
LEADERSHIP THEORIES
As with leadership definitions, there are about as many leadership theories as there
are theorists to describe the leadership phenomenon.
Leadership theories can be broken down into 3 categories. Leader-Centered Theories, Follower- and Context- Centered Theories, Leader-Follower Interactions-Centered Theories.
These three theories can be broken down into sub theories.
Leader Centered Theories
Trait Theories, Behavior Theories, Personal-Situational Theory, Interaction-Expectation Theory
Follower- and Context- Centered Theories
Situational Theory, Contingency Theory, Path-Goal Theory
Leader-Follower Interactions-Centered Theories
Leader-Follower (Member) Exchange Theory, transformational Theory and The Psychodynamic Approach
Under the Leader Centered Theory we see Trait theory
According to trait theory, individual and, predominately psychological, inborn
characteristics in human beings form the ingredients for leadership ability.
Behavior Theories
Scholars and researchers who study the behavior approach to leadership focus on two
general types of behaviors: task (initiating structure) behaviors that facilitate goal
accomplishment and relationship (consideration) behaviors that assist others with the
development of comfortable feelings about themselves, other people, and the
situation they are in.
Personal-Situational Theory
The personal-situational leadership theory proposes that a complex combination of
intellectual, affective, and action characteristics, as well as specific conditions in the
leader's environment, operate to create successful leadership.
Interaction-Expectation Theory
According to the interaction-expectation orientation to leadership theory, leadership
involves the act of initiating a structure that is supported by group members.
Follower- and Context-Centered Theories we have Situational Theory
Situational theory operates on the premise that different situations demand different
styles of leadership.
Contingency Theory
The contingency theory of leadership supports the idea that leadership is situational
in nature. An attempt is made to match the leader to the situation.
Path-Goal Theory
path-goal approach emphasizes the
relationship between leader style and follower and environment characteristics.
Path Goal Theory Continued
According to path-goal theory, leaders should use a style that meets follower motivational needs. Path-goal theory focuses on directive-, supportive-, participative-
, and achievement-oriented behaviors in an effort to select a leadership style that is
appropriate to a follower's needs and situation.
Under the Leader-Follower Interactions-Centered Theories, we have the Leader-Follower (Member) Exchange Theory
Leader-follower exchange theory makes the relationship the focal point of a
leadership process in which effective communication is critical.
Transformational Theory
transformational leader focuses
effort and makes choices based on goals, values, and ideals that the leader determines
the group or organization wants or ought to advance . The leader strives to advance
shared values and needs.
The Psychodynamic Approach
Value is placed on the leader's and follower's awareness of
their own personality characteristics so they understand how and why they respond
the way they do to each other.
LEADERSHIP IS NOT MANAGEMENT
Leadership should not be confused with position or rank, although leaders often
occupy positions of authority. Nor should leadership be confused with management.
Ethics
udy of the principles of good conduct and systems of moral values.
Ethical behavior relates to conduct that conforms to accepted principles of morality
and good conduct.
THEORETICAL BASIS FOR ETHICS
Ethical theories are derived from metaethics and normative ethics analysis.
OVERVIEW OF MAJOR THEORIES OF ETHICS
META ETHICS, NORMATIVE ETHICS
META ETHICS
Attempts to discover reasons for making moral judgments.
Absolutism:
reasons for decision are unchangeable and based on what is believed to
be true.
NORMATIVE ETHICS
Focuses on morality of actions
Relativism
Morality, right vs. wrong, depends on group within which behavior
takes place.
Deontological theories or nonconsequentialism
duty driven; means count more than
ends (consequences)
Act-based deontologicalism:
focus on morality (right vs. wrong) of an
action
Under Act based Deontologicalism is Conscience (moral intuition) ethics
moral principles are uniform;
actions based on uniform set of moral intuitions human beings should
possess.
Situational ethics
situation determines behavior
Rule-based deontologicalism:
rules prescribe correct behavior
Under rule based is Kantianism:
correct action based on duty; what one must do
Divine command theory
actions are morally correct if they conform
to the will of a deity
Golden Rule:
treat others as one would treat self; based on concept of
equal treatment.
Teleological theories otherwise known as consequentialism
goal driven; ends (consequences) justify
the means used.
Utilitarianism:
promotes the greatest good for the greatest number; actions
are ethical when good outcomes (consequences) outweigh bad outcomes.
Act utilitarianism
seeks to determine morality of specific acts
Rule utilitarianism
actions are morally correct if they conform to
rules that are morally right. Rules are morally right if they promote
the greatest good for the greatest number.
Ethical egoism
actor promotes greatest good, consequences, for self
Several basic ethics principles can be derived from the theories of ethics.
See next
PRINCIPLES OF ETHICS
Nonmaleficence, Beneficence, Fidelity, Veracity, Justice, Reparation, Gratitude, Confidentiality.
Nonmaleficence
to refrain from harming oneself or another. It occurs when
an individual or group is in a position to cause harm but does not.
Beneficence
occurs when an individual or group
benefits others.
Veracity:
occurs when an individual or group is in a position to deceive
someone but communicates the truth.
Justice:
occurs when an individual or organization distributes benefits among
individuals or groups in society who have legitimate claims to the benefits.
Reparation:
occurs when an individual or group wrongs another and makes
reparation for the wrong
Gratitude:
occurs when an individual or group is the thankful beneficiary of
another's kindness.
Confidentiality:
occurs when an individual or group does not harm another
with inappropriate disclosure of information.
Two English
political writers, Thomas Hobbes (1588-1679) and John Locke (1632-1704)
envisioned government as the outcome of an agreement (social contract) among
citizens.
cont
Locke and Hobbes: hose who wrote the American Declaration of Independence and the U. S.
Constitution were greatly influenced by Locke's concept of a social contract through 16
which a limited government functioned as an agent of the citizens with their consent.
Some ethicists, called relativists, reject the idea of universal moral principles.
COMMUNICATION DEFINED
Communication is a process, rather than an event. Communication is a medium for the transmission of thought and meaning.
MDT's
mobile data terminals
MDCs
mobile data computers
GIS
Geographical Information Systems
attitude
is a predisposition to respond favorably or unfavorably to persons, places,
or objects in an environment.
Maslow's Hierarchy of Needs
Abraham Maslow identified five types of human needs: physiological (the most
basic), security, affiliation, esteem, and self-actualization (at the top of the needs
hierarchy).
Alderfer's ERG Theory
Alderfer suggested three categories of need: existence, relatedness, and growth.
Alderfer named his formulation Existence, Relatedness, and Growth (ERG) Theory.
Alderfer's ERG theory recognized Maslow's satisfaction-progression hypothesis, but
the ERG theory also contains an additional dimension called the frustrationregression hypothesis. The frustration-regression hypothesis suggests that frustration
(obstacles) encountered when seeking to meet higher-level needs leads to a
reemergence of lower-level needs.
McClelland's Learned Needs Theory
suggested that people develop needs through interaction with the
surrounding environment. This theory contrasts with Maslow's theory
Expectancy Theory
s the belief that a
certain level of effort will result in a certain level of performance.
BEHAVIORAL ASSUMPTIONS, MOTIVATION, AND LEADERSHIP
STYLE
Behavioral assumptions about people and how to motivate them influence leader
behavior.....see next
Theories X, Y, and Z
Douglas McGregor explored theoretical assumptions about human nature and human
behavior as it relates to ethics, management, leadership, and motivation. He referred
to the traditional view of leadership and managerial direction and control as theory X
and the view that leadership and management should be based on the integration of
individual and organizational goals as theory Y.
Theory X
referred
to the traditional view of leadership and managerial direction and control
Theory Y
iew that leadership and management should be based on the integration of
individual and organizational goals
Theory Z
Created by William Ouchi
Theory Z
leadership and management
style that advocates trusting followers and employees and creating an environment in
which followers and employees feel as though they are an integral part of the group
or organization
The Managerial (Leadership) Grid
developed by Robert Blake and Jane Mouton
identifies five leadership styles that integrate varying degrees of concern for people
with concern for production and goal achievement.
First, impoverished leadership style, known as 1,1
demonstrates low concern for people, production, and goal achievement.
country club style, known as 1,9
leaders demonstrate high concern for people but
low concern for production and goal achievement.
produce-or-perish
leadership style, known as 9,1
Low concern for people and high
concern for production and goal achievement
middle-of-the road style, known as 5,5
leaders strive to
balance follower personal needs with a concern for productivity and goal
achievement.
team style 9,9
leaders demonstrate high concern for
people as well as productivity and goal achievement. The 9,9 approach is consistent
with McGregor's theory Y.
The Situational Leadership Model
Paul Hersey and Ken Blanchard
The Situational Leadership Model
upportive (people-centered) and directive (production and goal-centered)
leadership behaviors should be contingent on the readiness level of followers and
workers.
Vroom-Jago Time-Drive Leadership Model
l focuses on seven motivator contingency variables a leader should
consider when selecting a leadership style.
Vroom Jago Cont.
A five-point scale ranging from 5 (high
presence) through 3 (moderate presence) to 1 (low presence) is used to determine the
presence of the variables in a particular problem situation.
Vroom Jago Cont
Utilizing a matrix that
incorporates the seven contingency variables and five leadership styles, the leader
formulates a judgment on which leadership style is appropriate to the situation.
Path-Goal Motivational Leadership
enhance performance
and satisfaction by focusing on motivation as a primary ingredient of leadership
The theory suggests that each type of leader behavior
(directive, supportive, participative, or achievement-oriented) has a different impact
on the follower.
see next
R. J. House....Path Goal Motivational Leadership expanded his original concept of path-goal
leader behaviors to eight.
In addition to directive, supportive, participative, and
achievement-oriented behaviors, House's expanded classifications include work
facilitation, group-oriented decision processes, work-group representation and
networking, and value-based leadership behaviors.
First
through the discovery of fresh insight, ethical
leaders strive to observe or imagine what others may not.
Second,
success is often
the result of numerous failures that are confronted and overcome
Third,
ethical
leaders seize the moment when opportunity presents itself
Fourth,
thical leaders
temper ambition and motivation by gaining momentum without losing balance.
Fifth
ethical leaders inspire others by creating a greater purpose for action.
Sixth
ethical leaders never violate core values.
Seveth
ethical leaders keep and maintain
control by sharing control with others.
Eighth,
ethical leaders embrace change
Finally,
ethical leaders exit gracefully when their mission is complete.
moving on
MOTIVATION AND BURNOUT
Burnout involves a sense of exhaustion, cynicism, and ineffectiveness that results
from chronic stressors. As a motivator, the ethical leader should seek to fit the
individual (follower) to the environment.
THE SARA PROBLEM-SOLVING MODEL
Scanning, Analysis, Response, Assessment
Scanning
involves problem identification. It refers to the identification of patterns or
persistent problems within a community.
Analysis
analysis must address the underlying causes rather than the symptoms of the
problem. The problem analysis triangle (the three factors of offender, victim, and
location necessary for a crime to occur) offers a simple mechanism to visualize and
analyze crime, disorder, and harmful behavior problems.
Response
To be effective, responses (solutions) to a crime or disorder problem should impact
at least two sides of the problem analysis triangle. Standardized solutions (i.e.,
replicas of what was done in other areas) are rarely appropriate. More than one
solution can be created to respond to a problem. Each alternative solution should be
compared to the others. Effective solutions are measurable and verifiable.
Assessment
Assessment is an ongoing process and should be considered during the other three
stages of the SARA problem-solving model.
The first step in the assessment and
control process is to measure performance based on the objectives established during 36
the response stage of the SARA problem-solving process.
next
CPTED
Crime prevention through environmental design
Cost-Benefit Analysis
A cost-benefit analysis is a decision-making tool one can use to examine the
commitment of financial assets or other resources. The cost-benefit analysis can
assist with the calculation of the return on investment (ROI) from expenditures and
the value-added contribution (VAC) of the funded program
Budgeting
The financial impact of each alternative course of action must be determined. The
budget is a comprehensive plan, expressed in financial terms.
Action Plan Selection
Of course, a major consideration
will focus on available resources, financial and otherwise, to implement the action
plan selected. Other factors include the social, political, legal, and physical
environments as well as the educational and technological sophistication and support
of all stakeholders and participants.
CONTINGENCY PLANNING
Examples of contingency plans include operations continuity, disaster, and
emergency plans.
CPTED
based on the theory that the environment can be protected and crime
prevented through the proper design of buildings, neighborhoods, and communities.
Why Organizations Fail
Police agencies as organizations experience a great deal of difficulty when: members
have no shared values, mission, or vision; they neglect planning; or they lack
leadership competence.
Leadership Organizations
A leadership organization is committed to leadership development for all personnel.
The leadership organization realizes that human leadership development maximizes
personnel and organizational performance.
Organizational Learning
based on information. As all available information related
to an issue is collectively interpreted, action is taken based on the interpretation.
Performance in Organizations
Productivity and performance are high in a group whose leader helps to provide a
clearly defined and articulated mission, focuses on the client, enables members with
avenues for input on decision making, and fully involves members in managing their
work
IMPLEMENTATION
is the action phase of problem solving and program administration.
Training
Personnel training falls into three broad categories: pre-service, in-service, and career
enhancement. Ethics instruction should be a part of any training program.
Scheduling
Personnel should be scheduled based on need and productivity requirements
Performance Appraisal
A performance appraisal involves the systematic assessment of how well people are
performing.
Promotion
Promotion should serve as an incentive for people to perform better.
Discipline
The purpose of disciplinary action is to improve performance and behavior rather
than to punish or seek revenge. If disciplinary action is warranted, it must be based
on an objective standard.
PATRIOT
Act of 2001
designed to prevent and respond to terrorist activity.
The Homeland
Security Act of 2002
consolidated 22 scattered federal agencies into the U.S.
Department of Homeland Security (DHS).
Intelligence Reform and Terrorism Prevention
Act of 2004
was fashioned after the recommendations of the 9/11 Commission
THE PATRIOT ACT of 2001
law increased the criminal investigative authority of local, county, state, and federal
law enforcement agencies.
The Foreign Intelligence Surveillance Act of 1978
utlines procedures for
physical and electronic surveillance as well as the collection of foreign intelligence
information, between or among foreign powers, that are necessary to protect the
United States against
Fusion Centers
To facilitate the collation, analysis, and dissemination of information and intelligence
Joint Terrorism Taskforces
composed of federal, state, and local law
enforcement officers who collaborate to identify, investigate, and disrupt potential
terrorist actions by individuals or terror organizations.
Traditional Policing
most police officers are involved in random
patrol and response to calls for service or reports of crime. U
With
traditional policing, little is accomplished in the way of crime prevention, analysis of
the backgrounds of individuals possibly involved, or other factors that might increase
public safety
moving on
Problem-Oriented Policing
developing - preferably within the
police agency - the skills, procedures, and research techniques necessary to analyze
problems and evaluate police effectiveness as an integral and continuing part of the
management of a police agency.
Team Policing
focusing on specific
geographic areas and forming teams of officers who work together on a continuing
basis that involves close interaction among them.
Neighborhood Policing
involves working with residents of particular subcommunities to focus on their specific problems and concerns.
Community Policing
hilosophy and a strategy based on the idea that policecommunity interaction and support can help control crime, with community members
helping to identify suspects and vandals, and bring problems to the attention of the
police
Intelligence-Led Policing
encourages
greater use of criminal intelligence, focuses on offenders and criminal networks and
offers a more targeted, forward-thinking, multijurisdictional, and prevention point of
view to the business of policing.
The Intelligence Cycle
e process by which requirements are established and
requests are promulgated, which in turn leads to information and raw data being 62
obtained and converted into finished intelligence, which can be disseminated to those
who will use it for planning, decision making, and operations.
COMPSTAT
elaborate program through which police entered crime
reports into a computer system that analyzes them by type and produces a wide
variety of valuable information. CompStat is based on four distinct elements:
THE VISION FOR CHANGE
The
police must strive to avoid inappropriate political influence, revise and improve
training content and methods, address urban decay, exercise restraint and effective
judgment with respect to use of force, and interact effectively with diverse
populations.
Urban Decay
he police role was never designed to correct such basic social problems.
Nevertheless, the police can develop effective responses to these problems when the
problems can result in crime and disorder. The broken windows theory supposes that
urban decay results when a seemingly insignificant poor condition, such as a broken
window, is left uncorrected. At the first sign of a broken window, graffiti, or other
disorder, the police can assume a leadership position.
John Locke
Locke's political theory was founded on social contract theory. Unlike Thomas Hobbes, Locke believed that human nature is characterized by reason and tolerance. Like Hobbes, Locke believed that human nature allowed men to be selfish.
John Locke continued
Man is by nature a social animal. Humans know what is right and wrong, and are capable of knowing what is lawful and unlawful well enough to resolve conflicts.
John Locke cont
In particular, and most importantly, they are capable of telling the difference between what is theirs and what belongs to someone else. Regrettably they do not always act in accordance with this knowledge.
Thomas Hobbes
Man is not by nature a social animal, society could not exist except by the power of the state.
Social Contract Theory, Hobbes and Locke
is the view that persons' moral and/or political obligations are dependent upon a contract or agreement among them to form the society in which they live.
From a criminal justice practitioner's perspective, ethical issues are often
encountered in situations that involve
a. the use of discretion or force.
b. deceptive practices.
c. assurance of rights to due process.
d. loyalty to peers
Ethics involves
a. the study of the principles of good conduct and systems of moral values.
b. a concern for the virtuousness of a person.
c. a concern for the character of a society.
d. moral duty and responsibility
Metaethics
is an area of ethical analysis that attempts to discover the reasons for
making moral judgments
Important things to know.....
see next
Normative ethics
focuses on the morality of action as it considers what types of acts
are morally right or wrong
a. Normative ethics
b. Metaethics
c. Deontological theory
d. Teleological theory
are used as a theoretical basis for ethics
Deontological theory
or non-consequentialism, is duty driven and focuses on the means
through which one acts rather than the end result
Teleological theory
is goal driven; the ends (consequences) justify the means used
Utilitarianism
supports actions as ethical when good outcomes (consequences)
outweigh bad outcomes.
Several basic principles of ethics can be derived from the theories of ethics.
The basic principles of ethics include
a. nonmaleficence and beneficence.
b. fidelity and veracity.
c. justice and reparation.
d. gratitude and confidentiality.
The noble cause
inspires officer values and, for some officers, justifies their actions
A common characteristic of professions and professionalism includes:
a code of ethics and standards of conduct
chronic performance problem
can be symptomatic of an unethical behavior pattern
Unethical police behavior can be prevented if police agencies:
a. exercise care in the recruitment and selection of officers.
b. communicate professional values.
c. hold officers accountable for their actions.
d. take corrective action when unethical conduct occurs.
Police officer bills of rights
expressly provide statutory rights to protect officers from arbitrary
disciplinary action.
Effective verbal and non-verbal communication in police work is
a. essential.
b. facilitates interaction and helps maintain citizen satisfaction.
c. reduces victim distress and de-escalates emotion and conflict.
d. critical to officer self-management.
Communication
is a medium for the transmission of thought and meaning.
intrapersonal
communications process, one thinks, reasons, evaluates,
and speaks with oneself.
Group
communications process, a limited number of people
share thoughts, identify and solve problems, and develop new ideas through
synergism.
interpersonal
communications process, individuals interact with each
other, learning about one another's feelings, beliefs, and desires.
NIBRS
provide(s) more complete and detailed information about crime
than do the summary statistics of the traditional UCR system.
Intrinsic motivation
derived from a natural human propensity to explore and learn
new ideas and to explore one's own capabilities because of the inherent
satisfaction an activity provides.
extrinsic motivation
a person engages in an activity because the
behavior provides a means to the ends
self-actualization
According to Abraham Maslow's Hierarchy of Needs, a person's
needs are satisfied if the person's desires for personal growth, selffulfillment, and full potential are realized
Security
According to Abraham Maslow,........needs include stability, safety, good
health, and the absence of threats or pain.
cont......
In Clay Alderfer's ERG Theory, relatedness needs are similar to Maslow's affiliation
David McClelland's Learned Needs Theory suggests that people develop
interaction with the surrounding environment.
Theory X leaders and managers assume
that people
are self-centered and prefer to be directed
McGregor's Theory Y assumes that
a. the expenditure of physical and mental effort in work is natural for human
beings.
b. people can be self-directed.
c. human commitment is a function of rewards for achievement.
d. human beings can learn to accept responsibility.
Theory Z, created by William Ouchi, suggests that
a relationship of trust promotes productivity
Blake and Mouton's Managerial Grid suggests that the _____ leadership
style demonstrates low concern for people, production, and goal
achievement.
impoverished
The Managerial Grid suggests that the produce or perish leadership style demonstrates
low concern for people and high concern for production and goal
achievement.
The Managerial Grid's team leadership style is most consistent with
McGregor's Theory Y.
Utilizing a matrix that incorporates seven contingency variables and five
leadership styles, the Vroom-Jago Time-Drive Leadership Mode
allows a leader to formulate a judgment on which leadership style is
appropriate to a situation.
As motivators, ethical leaders
a. discover fresh insight, observing and imagining what others may not.
b. never violate core values.
c. maintain control by sharing control.
d. embrace change.
Problem solving
utilize(s) a comprehensive planning process to move a situation from
an unsatisfactory to a desirable condition
A community problem involves two ore more crime or disorder incidents of a
similar nature within a community.
moving on
quantitative
Examples of objective measurements used with _____ analysis include
statistical and investigative reports, surveys, and inspections.
a. Subjective measurements
b. Forecasts
c. Expert opinion
d. The Delphi Technique
is (are) used in qualitative analysis.
Single Use plans are no longer needed once the objectives of the plan are
accomplished.
Strategic plans are long range and may involve plans that are intended to be
implemented over a period of years.
Repeat-use plans are used each time a given situation occurs and, unless
modified, change little over time
Contingency plans are implemented only if certain events occur
A RISK assessment is used to determine if a known or foreseeable threat
(crime, natural disaster, etc.) exists.
MOVING ON
Generally, public organizations are selectively staffed.
MOVING ON
pandemic
is a large-scale epidemic that occurs when a disease emerges
for which there is little or no immunity in the human population
The USA PATRIOT Act of 2001 increased or strengthened public law
enforcement's
criminal investigative authority.
b. ability to detain suspects.
c. search and seizure authority.
d. ability to share intelligence among agencies
The U.S. Department of Homeland Security (DHS) was created by the
Homeland Security Act of 2002.
Department of Homeland Security
represented the largest transformation of U.S.
government agencies since the creation of the U.S. Department of Defense
in 1947.
Established in late 2002, the 9/11 Commission
a. investigated the events of 9/11/01.
b. made recommendations against future terrorists attacks.
c. alleged that the administrations of Bill Clinton and George W. Bush failed
to grasp the seriousness of terrorism.
d. recommended centralized oversight of 15 U.S. intelligence agencies.
The National Strategy for Homeland Security focuses on six critical
mission areas which include
a. border and transportation security.
b. domestic counterterrorism.
c. critical infrastructure protection.
d. minimizing damage and recovering from terrorists attacks
The ______ was developed through the DHS to promote collaboration
among first responders from different jurisdictions and public safety
disciplines.
National Incident Management System (NIMS)
According to James Q. Wilson, the Watch PERSON style of policing is accepted in
communities where the police view themselves, or are viewed, as
community caretakers.
Planned change is
If you made it this far with the audio on....Good Luck...Mas Props you....fool.....ya heard me.....OMG......
We can dance if we want to. We can leave our friends behind. Because if you cant dance...then your no friend of mine...lets safety dance...
.....c'mon now.....OMG......What did you eat....EAT ME......4 time to the rest room...hahaha
for real......good luck....