Create an account
each individual medical office
who dictates when a medical practice declares a patient account to be delinquent?
current procedural terminology CPT
it is important to program these codes into the computer system that are commonly used to describe service rendered?
add the new debit to the balance
when recording charges and credits on the patients 'ledger cards', what do you do to get to a new balance?
international classifications of diseases ICD codes
these should be programmed into the computer for insurance claims use?
verify records, correct address, correct name
when statements you have mailed are returned marked, moved, no forwarding address, the first step is this?
time spent, treatment, complexity of diagnosis
the physician considers this when setting fees for service (three things)
this type of billing is recommended when you have several statements that need to be sent out?
discuss how payments will be made
If the patient may have to pay a substantial amount out of pocket, you should do this
daily log sheet
The names of paitents treated in the office each day as well as any payments received appear on this form?
go over charges and insurance coverage
When the patient knows in advance that there will be costly medical expenses, you should do this with them?
In attempt to collect on a delinquent account the first place you should contact the patient by telephone is?
so they cannot legally deny the debt
The reason why you have a patient sign a statement acknowledging amount owed?
truth in lending act and what it specifies
when there is an agreement between the physician and a patient to pay in more than four installments, the physician is required to provide disclosure of finance charges
When providing a patient with information regarding the cost of a service or procedure, you should be this with your figures...making sure they understand the final charge could be higher or lower?
aging of accounts
dividing accounts into categories according to the amount of time since the first billing date?
This represents the lowest payment the insurance company will make for the services listed?
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