Create an account
the creation of products and services by transforming inputs, such as natural resources, raw materials, human resources, and capital, into outputs, products, and services
7 process types
Mass production, Mass customization, Customization, Process manufacturing, Assembly, Continuous, Intermittent
5 Factors of Site Selection
availability of production inputs, Marketing factors, Local incentives, Manufacturing environment, International location considerations
4 Elements of Resource Planning
Purchasing or procurement, internal vs. outsourcing (make or buy decision), inventory management, computerized resource planning
the entire sequence of securing inputs, producing goods, and delivering goods to the customer
Supply Chain Management
the process of using information to smooth transitions along the supply chain. Creates stronger bonds with suppliers, improves supplier communications
3 ways that supply chain management creates stronger bonds with suppliers
increases quality standards, reduce production costs, design new products
2 ways that supply chain management can improve supplier communications
increased internet use (E-procurement), electronic data interchange (EDI)
3 ways of scheduling
Gantt charts to show scheduled and achieved production; critical path method (CPM), activities to complete a project; program evaluation and review technique (PERT) involves optimistic, pessimistic and most probable estimates
3 ways to improve Operations Management
Total quality management (TQM), Lean manufacturing, Automating operations
manufacturing using Computer-aided design (CAD), computer-aided manufacturing (CAM), flexible manufacturing systems (FMS), and Computer integrated manufacturing (CIM)
International Quality Standards
The International Organization for Standardization (ISO) has developed standards of quality that are used by businesses around the world
the process of creating standards for quality and then measuring finished products and services against them
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